Where should i start? I've had this mp3 player for about a year, maybe a little longer. One day, out of the blue, it seems all of my songs were gone, but i could still play them, but it was it seemed there were no songs there at all. A few days later, it wouldnt work at all. So when I plugged it into my computer, it said "Re-building library" and froze in the middle. I then tried to format it, and now its stuck there. I tried hooking it up to my computer. Sometimes it says "USB DEVICE NOT RECOGNIZE" and other times it says what it should say, like MTP device and etc. I've tried to update the drivers and firmware but it says its not connected, and when i hook it up to the computer, i dont think that it even charges. Is it shot? or do i have some hope? -I'm running windows xp and rolled back my windows media player to wmp10
Sounds like the hardrive has died. You can replace it with a compact flash card so there won't be any moving parts.