Hello Have you done all the updates to Moto phone tools you should be running 3.25 If you have and it still won't work then please return it for a full refund! Your cell phone provider may have locked out the transfer function but I have not run into this problem before with the T730 Please let me know Thank you this is what i got from the guy i bought the software from on ebay and it STILL DOES NOT WORK i am getting a refund http://www.angelfire.com/extreme4/motot720/ringtone.htm
