I have a Optiarc ND-3570A burner which worked fine until a few days ago but now will not burn a DVD or even recognize the drive as being there. I tried to burn a personal movie onto a DVD and Nero 5 would not recognize my burner and told me to install Nero burning rights, which I did, but to no avail. I tried other burning software but still no drive. I then tried to boot from the dell factory utility and driver cd but it wouldn't load the CD even. I searched everywhere online for help with this and nothing seems to work. The NEC driver firmware flash utility but it would error every time and say: Target NEC ND-3570A is not found correctly. Also, which I find weird, if I insert the Dell Utility/Driver CD and open up Nero the drive will recognize fine and I can get all the way to where I need to insert a blank DVD to start the right, then it disappears again. So basically when the Utility CD is in the drive seems to operate fine, but as soon as I take it out, it disappears again. I'm pretty oblivious to deep computer talk, but It seems to me that I need to reinstall the driver or firmware????? but I can't seem to figure out how to do it. If someone could PLEASE help me step by step on how to fix this problem I would be very grateful. Lastly I am running Windows XP with SP3 I believe. --- Also when run Nero InfoTool 5 the drive will not show up, unless of course I have the Dell Utility CD in the drive. UPDATE This is also to add about my drive: 1) Device manager recognizes my drive * It does not show any errors for it, and I tried to Uninstall it via right clicking on it, It reinstalls it when windows starts back up, seemingly without a problem. 2) My drive is recognized is BIOS * It says the drive is recognized as Drive 2: PATA-0 and in "ON" 3) I've tried to delete the upper and Lower filters for my drive but I can't find either the Upper or Lower Filter listed in my registry for the drive. I followed these instructions to attempt this. http://support.microsoft.com/kb/314060#nextsteps ..... One thing I found, which I don't know if it is at all relivent or not to this problem is ... While I was in the Boot Device Menu, checking the BIOS, I clicked on the Onboard or USB CD-ROM Drive and it said that Selected boot device is not available, Press F1 to retry boot (Which Failed), or F2 for setup Utility. ... I just remembered that I ran a cleanup program called Advanced System Care Pro a couple days ago, and it cleaned up my registry and everything for duplicate files and all that junk. Could that have screwed this up more???? I have since uninstalled this program, and all my burning software, but it hasn't helped at all. I do believe that my drive was not burning before I ran this software though. THANKS IN ADVANCED FOR YOUR GENEROUS TIME - Nate
Was this burner OEM or did you install it yourself? If you installed it yourself, did you install it by itself, set as Master on the secondary IDE channel?
