NEC ND-3520a Quiting working after less then 3 months

Discussion in 'DVD / Blu-ray drives' started by otaku2000, Sep 3, 2005.

  1. otaku2000

    otaku2000 Guest

    I just got a Alienware pc for Graduation and got it the 27th. On Sept 2nd I got home and my dvd burner wouldn't Read or Write anything, but it shows up in bios and windows but doesn't see any disc
     
    otaku2000, Sep 3, 2005
    #1
  2. ddp

    ddp Moderator Staff Member

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    any error codes or an exclamation mark in device manager??
     
    ddp, Sep 3, 2005
    #2
  3. otaku2000

    otaku2000 Guest

    none, that what baffles the hell out of me. It said its running properly
     
    otaku2000, Sep 3, 2005
    #3
  4. ddp

    ddp Moderator Staff Member

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    uninstall the drive in device manager than restart windows to let it load it's own driver. also check with drive manufacturer for a firmware update & proceedure to do that.
     
    ddp, Sep 3, 2005
    #4
  5. otaku2000

    otaku2000 Guest

    Tryed the Reboot and NEC said do not flash if its not on the oem site and it wasn't
     
    otaku2000, Sep 3, 2005
    #5
  6. ddp

    ddp Moderator Staff Member

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    can you try the drive in another computer to see if a software problem or a hardware problem.
     
    ddp, Sep 3, 2005
    #6
  7. otaku2000

    otaku2000 Guest

    no but i did install the firmware update the drives orginal was 1.04 and the update was for 3.0 and it didnt work and its not a soft issue since i can't boot off the drive anyways
     
    otaku2000, Sep 3, 2005
    #7
  8. ddp

    ddp Moderator Staff Member

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    but try it in another computer to see if still have problem or not.
     
    ddp, Sep 3, 2005
    #8
  9. otaku2000

    otaku2000 Guest

    i dont have another cpu i could put it in, all i have is a imac a ibook and a laptop
     
    otaku2000, Sep 3, 2005
    #9
  10. ddp

    ddp Moderator Staff Member

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    how about a friend's just to test other than that do an rma
     
    ddp, Sep 3, 2005
    #10
  11. otaku2000

    otaku2000 Guest

    i have no friends with even cpus powerfull enought to try it out and whats a RMA?
     
    Last edited by a moderator: Sep 3, 2005
    otaku2000, Sep 3, 2005
    #11
  12. ddp

    ddp Moderator Staff Member

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    doesn't have to be powerful, even a p2 computer. just to see if reads disks or not. rma is Return Merchandise Authorization.
     
    ddp, Sep 3, 2005
    #12
  13. otaku2000

    otaku2000 Guest

    Ok after a laser disc cleaner it reads DVDs but not cds, btw since its alienware they would just send me a new drive after i call them
     
    otaku2000, Sep 4, 2005
    #13
  14. ddp

    ddp Moderator Staff Member

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    might be a good idea
     
    ddp, Sep 4, 2005
    #14
  15. otaku2000

    otaku2000 Guest

    ya, luckly i have on-site repair on my 1 year warenty, for my 8000 doller pc
     
    otaku2000, Sep 4, 2005
    #15
  16. ddp

    ddp Moderator Staff Member

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    $8000!!!! what do you have, a main frame??!!
     
    ddp, Sep 5, 2005
    #16
  17. otaku2000

    otaku2000 Guest

    it was the top of the line Alienware ALX with a amd FX55 duel nvidia 6800 sli 512 mbs, 2 dvd burners, 800 gigs of hd
     
    otaku2000, Sep 5, 2005
    #17

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