I'm currently running Windows Vista Home Premium with a LightScribe DVD drive which came by default with my HP Pavilion a6098d. I was trying to burn a few files using the data disc option with nero, but this is the error log I got: Name Company Serial Windows XP 6.0 - (Why XP?) IA32 WinAspi: - NT-SPTI used Nero Version: 7.9.6.0 Internal Version: 7, 9, 6, 0 (Nero Express) Recorder: <HL-DT-ST DVDRRW GSA-H30L>Version: S755 - HA 1 TA 0 - 7.9.6.0 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <BN0322I DTL122W >Version: 1.0 - HA 1 TA 1 - 7.9.6.0 Adapter driver: <SCSI> HA 1 === Scsi-Device-Map === DiskPeripheral : ST3320820AS iaStor Port 0 ID 0 DMA: On CdRomPeripheral : HL-DT-ST DVDRRW GSA-H30L iaStor Port 0 ID 1 DMA: Off CdRomPeripheral : BN0322I DTL122W 1.0 amphwumo Port 3 ID 0 DMA: Off CdRomPeripheral : BN0322I DTL122W 1.0 amphwumo Port 3 ID 1 DMA: Off === CDRom-Device-Map === HL-DT-ST DVDRRW GSA-H30L E: CdRom0 BN0322I DTL122W L: CdRom1 BN0322I DTL122W M: CdRom2 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 2045MB (2094972kB) Free physical memory: 890MB (912076kB) Memory in use : 56 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 21.7.2007 ISO compilation 11:49:39 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 11:49:39 PM #2 Text 0 File Isodoc.cpp, Line 6663 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 11:49:39 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 11:49:39 PM #4 Text 0 File Burncd.cpp, Line 3508 Turn on Disc-At-Once, using DVD media 11:49:40 PM #5 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2278847 (506:24.47, 4450MB) 11:49:40 PM #6 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 11:49:40 PM #7 Text 0 File DlgWaitCD.cpp, Line 2964 Recorder: HL-DT-ST DVDRRW GSA-H30L, Media type: DVD+R Disc Manufacturer ID: CMC MAG, Media Type ID: M01, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 7 11:49:40 PM #8 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:49:40 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 793 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2278848 (2278848) = #2278848/506:24.48 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2278848 blocks [E: HL-DT-ST DVDRRW GSA-H30L] -------------------------------------------------------------- 11:49:40 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995 Prepare [E: HL-DT-ST DVDRRW GSA-H30L] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4667080704, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 2278848 | 0 | 0x00 2278848 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 11:50:00 PM #11 Text 0 File SCSIPTICommands.cpp, Line 238 Error on LockVolume: Access is denied. 11:50:00 PM #12 Text 0 File SCSIPTICommands.cpp, Line 261 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 11:50:00 PM #13 Text 0 File SCSIPTICommands.cpp, Line 215 SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME 11:50:00 PM #14 Text 0 File Burncd.cpp, Line 4294 Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB) 11:50:00 PM #15 Phase 24 File dlgbrnst.cpp, Line 1762 Caching of files started 11:50:00 PM #16 Text 0 File Burncd.cpp, Line 4413 Cache writing successful. 11:50:00 PM #17 Phase 25 File dlgbrnst.cpp, Line 1762 Caching of files completed 11:50:00 PM #18 Phase 36 File dlgbrnst.cpp, Line 1762 Burn process started at 16x (22,160 KB/s) 11:50:00 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2721 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 11:50:00 PM #20 Text 0 File Cdrdrv.cpp, Line 9872 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD+R (10), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Disc Application Code: 0 / 0 h Extended Information indicators: 7 h Disc Manufacturer ID: CMC.MAG. Media type ID: M01 Product revision number: 0 Number of Physical format information bytes in use in ADIP up to byte 63: 56 Media Specific [16..63]: 00 00 07 43 4D 43 20 4D - 41 47 00 4D 30 31 00 38 ...CMC.MAG.M01.8 23 54 37 18 00 3E 6E 00 - 70 62 15 15 0B 0B 08 08 #T7..>n.pb...... 01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................ 11:50:00 PM #21 SPTI -1066 File SCSIPassThrough.cpp, Line 179 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00 Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24 Buffer x00000000: Len x648 11:50:00 PM #22 Text 0 File DVDPlusRW.cpp, Line 675 Start write address at LBA 0 DVD high compatibility mode: Yes 11:50:00 PM #23 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 83836800 11:51:29 PM #24 SPTI -1119 File SCSIPassThrough.cpp, Line 179 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1119) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x09 Sense Qual: 0x03 CDB Data: 0x2A 00 00 05 3C C0 00 00 20 00 00 00 Sense Area: 0x70 00 04 00 00 00 00 0E 00 00 00 00 09 03 Buffer x00000000: Len x10000 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 11:51:29 PM #25 CDR -1119 File Writer.cpp, Line 303 Track following error E: HL-DT-ST DVDRRW GSA-H30L 11:51:30 PM #26 Text 0 File DVDPlusRW.cpp, Line 935 EndDAO: Last written address 343232 11:51:30 PM #27 Phase 38 File dlgbrnst.cpp, Line 1762 Burn process failed at 16x (22,160 KB/s) 11:51:30 PM #28 Text 0 File SCSIPTICommands.cpp, Line 261 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 11:51:37 PM #29 Text 0 File Cdrdrv.cpp, Line 11185 DriveLocker: UnLockVolume completed 11:51:37 PM #30 Text 0 File SCSIPTICommands.cpp, Line 424 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
Too fast, try burning at 4x max. Switch to DVD disks that say 'Made in Japan' on the package or 'Verbatim'
Thanks, but what do you mean too fast? I've tried it at 4x but it's still like that. I've tried 2 types of DVD+Rs. Both of them give me the same answer. I can burn .isos using MagicISO however. I just can't create Data Discs
11:51:29 PM #25 CDR -1119 File Writer.cpp, Line 303 Track following error This generally means your laser can't follow the tracks on the disk. It's possible your laser is dirty. Try cleaning with a some canned air and a cd/dvd lens cleaner.
This is from Nero's website: 8. Why do I get a 'Track following error' message? The "Track following error" message is a hardware error. It can be caused by the following: Poor media - Try more than one brand of CD-R media to rule this out as cause. Poor power - The electric power supply of your recorder could be fluctuating. If you have an internal recorder, try a different power connector and make sure it's not being shared by any other devices. If you have an external recorder, remove it from the external chassis, if you can, and connect it on your system as an internal recorder. If this resolves your issue, you need to replace or service the power source in your external chassis. Optical head is dirty or needs alignment - Please contact your recorder manufacturer to service your unit. No need to remove the drive from your computer. To clean your drive; you can give it a canned air experience - open the tray and blow it out with canned air. I'd then get and use a CD/DVD Lens Cleaner (they're cheap, $5 US maybe) and use that periodically. It looks like a cd and has brushes on it to clean the laser lens. BTW, this is in addition to what attar recommended.
It still doesn't work. I ran the Hardware Diagnostic Tools by PC-Doctor and the drive worked FINE. But still the problem isn't solved.
