A couple of weeks ago I tried to burn a dvd and it didnt burn to the disc it burned using the image recorder. I clicked on choose recorder and my dvd burner is no longer in the list. I tried uninstalling nero and reinstalling it, no change. I tried using the burning software that came with the laptop Roxio My DVD 9 and although it does list the drive you can not burn a disk. I used the trial version of nero 9 and it doesnt recognize the drive. I installed another burning program Cheetah DVD burner and it doesnt see the drive either. I have checked the bios and the drive is there, I can play a movie or music cd on the drive, just not burn a dvd. I have tried uninstalling the driver for the dvd burner, uninstalled the drive from the device manager (which says the device is working properly) I have updated the device driver and the bios from the computer manufactures website. I reseated the dvd drive. I even purchased a new dvd burner and it isnt recognized either. I have used nero since Nero 4 and I love it. I would really like some help figuring this out. TIA About my system Compact Presario c500/c563NR purchased 7/2007 O/S Windows Vista Home 2 GB RAM 80 GB HD with plenty of space DVD writer Slimtype DVD A DS8AIH ATA no manufacture listed
Uninstall all burning programs like Nero, Roxio, etc then try this link. http://support.microsoft.com/kb/929461 Similar link HP/Compaq/Vista http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=uk&dlc=en&docname=c00817052
