Nero error

Discussion in 'Nero discussion' started by Frigeri, Jan 17, 2009.

  1. Frigeri

    Frigeri Member

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    Hi, my Nero stops when I put a DVD-RW into the drive and sometimes Windows stop working too. I burned a CD-RW too and when I tried to play on a dvd it said "unknown disc".

    Sorry for my bad english.

    Nero Log:

    x
    x
    ***************************************

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1
    (Nero Express)
    Recorder: <TSSTcorp CD/DVDW SH-S182F>Version: SB02 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <TSSTcorp CD/DVDW SH-S182F>Version: SB02 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : TSSTcorp CD/DVDW SH-S182F atapi Port 0 ID 0 DMA: On
    DiskPeripheral : HDT722525DLA380 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : MRWX 8P27KDIN 1.03 a4z6m3cm Port 3 ID 0 DMA: Off

    === CDRom-Device-Map ===
    TSSTcorp CD/DVDW SH-S182F D: CDRom0
    MRWX 8P27KDIN E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 1021MB (1045836kB)
    Free physical memory: 309MB (316856kB)
    Memory in use : 69 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    16.1.2009
    ISO compilation
    23:14:33 #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    23:14:33 #2 Text 0 File Isodoc.cpp, Line 6527
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Continue multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    23:14:33 #3 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    23:14:33 #4 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    23:14:33 #5 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 746991 (165:59.66, 1458MB)
    Last address to be written: 133475 ( 29:39.50, 260MB)

    23:14:33 #6 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    23:14:33 #7 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: TSSTcorp CD/DVDW SH-S182F, Media type: DVD-RW
    Disc Manufacturer: -
    Disc Application Code: 64, Disc Physical Code: 214

    23:14:33 #8 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    23:14:33 #9 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 133472 (133472) = #133472/29:39.47
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 133472 blocks [D: TSSTcorp CD/DVDW SH-S182F]
    1: TRM_DATA_MODE1 ()
    2 indices, index0 (0) not provided
    original disc pos #15 + 4 (4) = #19/0:0.19
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4 blocks [D: TSSTcorp CD/DVDW SH-S182F]
    --------------------------------------------------------------

    23:14:34 #10 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [D: TSSTcorp CD/DVDW SH-S182F] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 2: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 273350656, ISRC ""
    2: TRM_DATA_MODE1, 2048/0x00, FilePos 273350656 273350656 273358848, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 133472 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 133472 | 0 | 0x00
    133472 | 2 | 0 | 0x41 | 4 | 133472 | 0x00
    133472 | 2 | 1 | 0x41 | 4 | 133472 | 0x00
    133476 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    23:14:35 #11 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    23:14:35 #12 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    23:14:35 #13 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    23:14:35 #14 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    23:14:35 #15 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 2,4x (3.324 KB/s)

    23:14:35 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    23:14:35 #17 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #15): write at #15

    23:14:35 #18 CDR -1066 File ThreadedTransferInterface.cpp, Line 1752
    Invalid field in command
    D: TSSTcorp CD/DVDW SH-S182F

    23:14:35 #19 TRANSFER -35 File ThreadedTransferInterface.cpp, Line 1752
    Invalid track info

    23:14:35 #20 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 2,4x (3.324 KB/s)

    23:14:35 #21 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    23:14:38 #22 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    23:14:38 #23 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. attar

    attar Senior member

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    Turn off the multisession and use a simulation burn until it's resolved.



    Although your firmware appears up to date, the disk is not being recognized properly.
    There should be a name and an id code.
    In the posted image, note that my DVD-RW is an 'OPTODISC' - Nero should show this Information - the burner should be reading it and passing the information to the software.

    I would obtain a known good disk brand ('Verbatim' DVD-R) and try a simulation burn at a moderate speed (half the maximum shown on the package or 4x).

    If the simulation fails, try installing and using 'Imgburn' to burn some data to a good DVD (use the 'Test Mode' - which is a simulation burn until it's resolved).


    http://www.afterdawn.com/software/cdr_software/cdr_tools/imgburn.cfm

    If that fails, I would use the Nero Clean Tool to erase all traces of Nero (you have too make note of your serial numbers before doing this) - although I really don't think Nero is the cause of the problem - and test again with Imgburn.


    [​IMG]
     

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