nero problem - compliance test failed

Discussion in 'Nero discussion' started by utaibw4, Aug 14, 2005.

  1. utaibw4

    utaibw4 Member

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    i have nero the new version..i ripped with smart ripper to a file then transfered them to nero. but when it starts to burn it says DVD FILES COMPLIANCE TEST FAILED DVD VIDEO
    DVD VIDEO FILES COMPLIANCE TEST FAILED
    MISSING VIDEO-TS.BUP & VTS-01.0.BUP

    IT WAS WORKING FINE BUT COMPUTER WENT DOWN AND SENT IT TO GATEWAY ...WHEN IT RETURNED IT NO LONGER WORKED... ANY SUGGESTIONS WOULD BE GREATFUL
    THANKS
    I WOULD INCLUDE MY LOG BUT DON'T KNOW WHERE TO GET IT...SORRY
     
  2. creaky

    creaky Moderator Staff Member

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    no CAPS LOCK - it's against forum rules and is considered shouting.

    your Nero log is in c:\program files\ahead\nero\nerohistory.log, but DO NOT post your serial number which usually begins with '1A21' or similar.

    The compliance error means you haven't ripped the files correctly. one thing to try would be to run vobblanker (free download) across those files and it will output to another directory.
     
  3. utaibw4

    utaibw4 Member

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    I'm sorry for the caps...and thank you for the help...here is my log..i did download vobblanker but in the input folder it wants my video_ts.info and that is one that i am missing...in my file i have a video info..but it is a read only file and vobblanker can't open it because it will only open ifo vgm files and i can't seem to convert it to that...any more suggestions or telling me what i am doing wrong would be very helpful...thanks

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.16
    Internal Version: 6, 6, 0, 16b
    (Nero Express)
    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.98 - HA 1 TA 0 - 6.6.0.16
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <LITE-ON CD-ROM LTN-489S >Version: 8GS4 - HA 1 TA 1 - 6.6.0.16
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3200021A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : _NEC DVD_RW ND-3500AG atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : LITE-ON CD-ROM LTN-489S atapi Port 1 ID 1 DMA: Off

    === CDRom-Device-Map ===
    _NEC DVD_RW ND-3500AG E: CDRom0
    LITE-ON CD-ROM LTN-489S F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523760kB)
    Free physical memory: 218MB (223848kB)
    Memory in use : 57
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    14.8.2005
    UDF/ISO compilation
    1:47:28 PM #1 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VIDEO_TS.IFO' is not present

    1:47:28 PM #2 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VIDEO_TS.BUP' is not present

    1:47:28 PM #3 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VTS_01_0.BUP' is not present

    1:47:28 PM #4 Phase 117 File dlgbrnst.cpp, Line 1832
    DVD-Video files compliance test failed


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 9:07:32 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.02a, size=19840 bytes, created 8/10/2004 10:39:56 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 5:59:44 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero-Burning Rom, History File *** ======
    Owner


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.16
    Internal Version: 6, 6, 0, 16b
    (Nero Express)
    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.98 - HA 1 TA 0 - 6.6.0.16
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <LITE-ON CD-ROM LTN-489S >Version: 8GS4 - HA 1 TA 1 - 6.6.0.16
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3200021A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : _NEC DVD_RW ND-3500AG atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : LITE-ON CD-ROM LTN-489S atapi Port 1 ID 1 DMA: Off

    === CDRom-Device-Map ===
    _NEC DVD_RW ND-3500AG E: CDRom0
    LITE-ON CD-ROM LTN-489S F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523760kB)
    Free physical memory: 215MB (220224kB)
    Memory in use : 57
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    14.8.2005
    UDF/ISO compilation
    1:49:36 PM #1 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VIDEO_TS.IFO' is not present

    1:49:36 PM #2 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VIDEO_TS.BUP' is not present

    1:49:36 PM #3 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VTS_01_0.BUP' is not present

    1:49:36 PM #4 Phase 117 File dlgbrnst.cpp, Line 1832
    DVD-Video files compliance test failed


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 9:07:32 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.02a, size=19840 bytes, created 8/10/2004 10:39:56 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 5:59:44 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero-Burning Rom, History File *** ======
    Owner


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 8:35:34 PM
    Nero Version: 6.6.0.16
    Internal Version: 6, 6, 0, 16b
    (Nero Express)
    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.98 - HA 1 TA 0 - 6.6.0.16
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <LITE-ON CD-ROM LTN-489S >Version: 8GS4 - HA 1 TA 1 - 6.6.0.16
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3200021A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : _NEC DVD_RW ND-3500AG atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : LITE-ON CD-ROM LTN-489S atapi Port 1 ID 1 DMA: Off

    === CDRom-Device-Map ===
    _NEC DVD_RW ND-3500AG E: CDRom0
    LITE-ON CD-ROM LTN-489S F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523760kB)
    Free physical memory: 145MB (148908kB)
    Memory in use : 71
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    14.8.2005
    UDF/ISO compilation
    5:29:01 PM #1 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VIDEO_TS.IFO' is not present

    5:29:01 PM #2 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VIDEO_TS.BUP' is not present

    5:29:01 PM #3 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VTS_01_0.BUP' is not present

    5:29:01 PM #4 Phase 117 File dlgbrnst.cpp, Line 1832
    DVD-Video files compliance test failed

    5:29:13 PM #5 Phase 132 File dlgbrnst.cpp, Line 1832
    DVD-Video files compliance ignored

    5:29:13 PM #6 Text 0 File Isodoc.cpp, Line 6356
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    5:29:13 PM #7 Phase 111 File dlgbrnst.cpp, Line 1832
    DVD-Video files sorted

    5:29:13 PM #8 Text 0 File Reader.cpp, Line 127
    Reader running

    5:29:13 PM #9 Text 0 File Writer.cpp, Line 122
    Writer _NEC DVD_RW ND-3500AG running

    5:29:13 PM #10 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    5:29:13 PM #11 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    5:29:13 PM #12 Text 0 File Burncd.cpp, Line 3233
    Turn on Disc-At-Once, using DVD media

    5:29:13 PM #13 Text 0 File DlgWaitCD.cpp, Line 270
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2164415 (480:58.65, 4227MB)

    5:29:13 PM #14 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD DVD)

    5:29:13 PM #15 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: _NEC DVD_RW ND-3500AG, Media type: DVD-R
    Disc Manufacturer: TTG02 -
    Disc Application Code: 64, Disc Physical Code: 193

    5:29:13 PM #16 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    5:29:13 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 838
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2164416 (2164416) = #2164416/480:58.66
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2164416 blocks [_NEC DVD_RW ND-3500AG]
    --------------------------------------------------------------

    5:29:13 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 1051
    Prepare recorder [_NEC DVD_RW ND-3500AG] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4432723968, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2164416 | lead-out | 1 | 0x41 | 0x00

    5:29:13 PM #19 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    5:29:13 PM #20 Text 0 File Burncd.cpp, Line 4120
    Cache writing successful.

    5:29:13 PM #21 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    5:29:19 PM #22 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 8x (11,080 KB/s)

    5:29:19 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2654
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    5:29:19 PM #24 Text 0 File DVDR.cpp, Line 2379
    Recording mode: Sequential Recording Mode

    5:29:19 PM #25 Text 0 File Mmc.cpp, Line 21708
    Set BUFE: Buffer underrun protection -> ON

    5:29:19 PM #26 Text 0 File DVDR.cpp, Line 2534
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    5:29:19 PM #27 Text 0 File Cdrdrv.cpp, Line 8862
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    5:29:22 PM #28 Text 0 File Cdrdrv.cpp, Line 1286
    17:29:22.671 - _NEC DVD_RW ND-3500AG\H1 T0 : Queue again later

    5:39:26 PM #29 Text 0 File WriterStatus.cpp, Line 116
    <_NEC DVD_RW ND-3500AG> start writing Lead-Out at LBA 2164416 (2106C0h), lenght 0 blocks

    5:39:27 PM #30 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    5:39:27 PM #31 Text 0 File DVDR.cpp, Line 2774
    EndDAO: Last written address was 2164415

    5:39:45 PM #32 Phase 161 File dlgbrnst.cpp, Line 1832
    Burn process completed successfully with warnings


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 11:07:32 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.02a, size=19840 bytes, created 8/10/2004 12:39:56 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 7:59:44 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero-Burning Rom, History File *** ======
    Owner


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 8:35:34 PM
    Nero Version: 6.6.0.16
    Internal Version: 6, 6, 0, 16b
    (Nero Express)
    Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.98 - HA 1 TA 0 - 6.6.0.16
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <LITE-ON CD-ROM LTN-489S >Version: 8GS4 - HA 1 TA 1 - 6.6.0.16
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3200021A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : _NEC DVD_RW ND-3500AG atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : LITE-ON CD-ROM LTN-489S atapi Port 1 ID 1 DMA: Off

    === CDRom-Device-Map ===
    _NEC DVD_RW ND-3500AG E: CDRom0
    LITE-ON CD-ROM LTN-489S F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 511MB (523760kB)
    Free physical memory: 205MB (210364kB)
    Memory in use : 59
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    14.8.2005
    UDF/ISO compilation
    8:11:39 PM #1 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VIDEO_TS.IFO' is not present

    8:11:39 PM #2 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VIDEO_TS.BUP' is not present

    8:11:39 PM #3 DVDREALLOC -21 File DVDVideoCompilation.cpp, Line 910
    Required file 'VTS_01_0.BUP' is not present

    8:11:39 PM #4 Phase 117 File dlgbrnst.cpp, Line 1832
    DVD-Video files compliance test failed


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 11:07:32 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.02a, size=19840 bytes, created 8/10/2004 12:39:56 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 7:59:44 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero-Burning Rom, History File *** ======
     
    Last edited: Aug 16, 2005
  4. utaibw4

    utaibw4 Member

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    sorry me again...
    i can play the movie but it has no sound and i went back and checked my smart ripper and it is checked next to region free (patch video ts)..so...i am clueless
     
  5. creaky

    creaky Moderator Staff Member

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    - EDIT OUT your serial number, it's there a few times withing the logfile post

    - just for info, not sure if your firmware is out of date, my internet connection isn't playing ball this morning

    - DMA needs to be ON. fix it via this - http://home.comcast.net/~bbmayo/FAQ.htm

    - you're not converting the movie correctly, hence why it's missing some files. i haven't used smartripper before, but either way you are missing some files..
     
  6. utaibw4

    utaibw4 Member

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    i want to thank you so much...i had to delete my DMA and reinstall it...for some reason it wasn't working....thanks again..:)
     
  7. creaky

    creaky Moderator Staff Member

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    no worries, but did you sort the compliance problem yet ?
     
  8. utaibw4

    utaibw4 Member

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    i redownloaded the DMA and just burned 3 cd's but now it went back to only having the video-ts file as text so, nero can't download the dvd properly...i don't understand, it was just working and than i get the same thing..
     

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