Hello all, im using nero 8 on vista, used the trial package first and worked fine so got the full version. Problem is now when i try to add video files it allows me to find the file but when i click on open, nero vision closes and returns me to the StartSmart. However this is not the case with all the video files only certain ones. Any suggestions would be great
cheers for replying im such a newbie at all this im not sure where to find the log file. I did a search and can see where to look for nero 6 and 7 but not nero 8, any ideas? Thanks
Think i found it, although im no expect but this is the last log file for an avi file that nero vision accepted and burnt sucessfully, is it any use? Windows XP 6.0 IA32 WinAspi: - NT-SPTI used Nero API version: 8.1.1.4 Using interface version: 8.0.0.0 Installed in: C:\Program Files\Nero\Nero8\Nero Burning Rom\ Application: Nero\NeroVision Internal Version: 8, 1, 1, 4 Recorder: <HL-DT-ST DVD+-RW GSA-T11N>Version: A103 - HA 1 TA 0 - 8.1.1.4 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : via Inquiry data Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder === Scsi-Device-Map === DiskPeripheral : ST9160821AS iaStor Port 0 ID 0 DMA: On === CDRom-Device-Map === HL-DT-ST DVD+-RW GSA-T11N E: CdRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 2045MB (2094664kB) Free physical memory: 1054MB (1079400kB) Memory in use : 48 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.11.2007 NeroAPI 23:49:22 #1 Phase 111 File APIProgress.cpp, Line 285 DVD-Video files sorted 23:49:22 #2 Text 0 File SCSIPTICommands.cpp, Line 450 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 23:49:22 #3 ISO9660GEN -11 File Geniso.cpp, Line 3347 First writeable address = 0 (0x00000000) 23:49:22 #4 ISO9660GEN -11 File Geniso.cpp, Line 3347 First writeable address = 0 (0x00000000) 23:49:22 #5 Text 0 File Burncd.cpp, Line 3530 Turn on Disc-At-Once, using DVD media 23:49:23 #6 Text 0 File FilesystemSettingsValidator.cpp, Line 142 FS Settings: using validator 'CUDFSettingsValidatorDVD' ParamMode = 'DVDVideo', changing UDF partition type from 'physical' to 'physical' Changing UDF revision from '1.02' to '1.02' 23:49:23 #7 Text 0 File FilesystemSettingsValidator.cpp, Line 142 FS Settings: using validator 'CUDFSettingsValidatorDVD' ParamMode = 'DVDVideo', changing UDF partition type from 'physical' to 'physical' Changing UDF revision from '1.02' to '1.02' 23:50:05 #8 Text 0 File FilesystemSettingsValidator.cpp, Line 142 FS Settings: using validator 'CUDFSettingsValidatorDVD' ParamMode = 'DVDVideo', changing UDF partition type from 'physical' to 'physical' Changing UDF revision from '1.02' to '1.02' 23:50:05 #9 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2286031 (508:00.31, 4464MB) 23:50:05 #10 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 23:50:05 #11 Text 0 File DlgWaitCD.cpp, Line 2972 Recorder: HL-DT-ST DVD+-RW GSA-T11N, Media type: DVD+R Disc Manufacturer ID: <MCC>, Media Type ID: <004>, Product revision number: 0 Disc Application Code: 0, Extended Information Indicators: 7 23:50:05 #12 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= Not enough free discspace. (Medium in drive: DVD+R. Medium required by compilation: DVD R/RW, DVD+R DL.) 23:50:05 #13 Text 0 File ThreadedTransferInterface.cpp, Line 785 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2286032 (2286032) = #2286032/508:0.32 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286032 blocks [E: HL-DT-ST DVD+-RW GSA-T11N] -------------------------------------------------------------- 23:50:05 #14 Text 0 File ThreadedTransferInterface.cpp, Line 986 Prepare [E: HL-DT-ST DVD+-RW GSA-T11N] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681793536, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 2286032 | 0 | 0x00 2286032 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 23:50:05 #15 Text 0 File SCSIPTICommands.cpp, Line 240 SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME 23:50:05 #16 Text 0 File Burncd.cpp, Line 4316 Caching options: cache CDRom or Network-No, small files-Yes (<32KB) 23:50:05 #17 Phase 24 File APIProgress.cpp, Line 285 Caching of files started 23:50:05 #18 Text 0 File Burncd.cpp, Line 4435 Cache writing successful. 23:50:05 #19 Phase 25 File APIProgress.cpp, Line 285 Caching of files completed 23:50:05 #20 Phase 36 File APIProgress.cpp, Line 285 Burn process started at 8x (11,080 KB/s) 23:50:05 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2735 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 23:50:05 #22 Text 0 File Cdrdrv.cpp, Line 10026 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-ROM (0), Part Version: 1.0x (1) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26053F h Data in Burst Cutting Area (BCA) does not exist Twin Format Flag: 0 Media Specific [16..783]: 00 00 07 4D 43 43 00 00 - 00 00 00 30 30 34 00 38 ...MCC.....004.8 23 54 37 12 02 54 6C 02 - 92 5F 15 15 0B 0B 08 08 #T7..Tl.Æ_...... 01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................ 01 00 38 38 02 2C 5A 1A - 05 2E 23 10 04 1E 1D 01 ..88.,Z...#..... 00 00 02 2C 5A 1A 05 2E - 23 10 04 1E 1D 01 00 00 ...,Z...#....... 02 00 54 70 02 30 63 3C - 24 14 0C 0C 01 20 00 00 ..Tp.0c<$....... 00 00 02 40 66 42 24 14 - 0C 0C 01 20 00 00 00 2B ...@fB$........+ 03 00 54 DF 02 30 63 3C - 24 14 0C 0C 01 20 00 00 ..T▀.0c<$....... 00 00 02 75 5E 58 24 14 - 0A 0A 01 20 00 00 00 59 ...u^X$........Y 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 23:50:05 #23 Text 0 File DVDPlusRW.cpp, Line 675 Start write address at LBA 0 DVD high compatibility mode: Yes 23:50:05 #24 Text 0 File ThreadedTransfer.cpp, Line 268 Pipe memory size 83836800 00:02:33 #25 Text 0 File WriterStatus.cpp, Line 113 <E: HL-DT-ST DVD+-RW GSA-T11N> start writing Lead-Out at LBA 2286032 (22E1D0h), length 0 blocks 00:02:59 #26 Text 0 File DVDPlusRW.cpp, Line 935 EndDAO: Last written address 2286032 00:02:59 #27 Phase 37 File APIProgress.cpp, Line 285 Burn process completed successfully at 8x (11,080 KB/s) 00:03:07 #28 Text 0 File SCSIPTICommands.cpp, Line 287 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 00:03:10 #29 Text 0 File Cdrdrv.cpp, Line 11276 DriveLocker: UnLockVolume completed 00:03:10 #30 Text 0 File SCSIPTICommands.cpp, Line 450 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon ====== *** NeroAPI, History File *** ======
Just if anyone else is looking for the log file for nero 8 i found it under c:\users\(user)\AppData\Roaming\Nero\Nero8\NeroHistory
Yea that burn was fine, usually there all good. However the problem occurs when i try to add the video files. I get to the window asking me to add video files. I open this window, find the video i want to add and click on it. The adding files image pops up for 2 seconds and then all of a sudden closes the vision programme. I dont think it creates a log file from this stage. Its weird because some files are fine and some cause this problem
Sorry i couldn't help. mark down the file extension of the ones that won't work and email nero, they just might answer. They could be an unsuported file type.
MMCQ: I have experienced the same problem with v7 and v8. Nero Tech Support has recommended the following and while it has improved my experience, Tech Support is still working to resolve the problem for me. 1) v8.1.1.4 and v8.1.1.0b are more stable than v8.0.0.0, so update. http://www.nero.com/enu/downloads-nero8-update.php 2) Defrag...Defrag...Defrag. 3) Download and run CodecSniper.exe and look for a) Broken Video codecs b) Excessive or codecs incompatible with Nero. http://www.videohelp.com/tools/Codec_Sniper 4) Download NeroSupport.exe and submit to Nero a NeroSupport.cab NeroSupport.exe v8 is not as reliable as v7 was, has bugs and doesn't work on all computers, so look for the "NeroSupport.cab file on your desktop" not there...probably didn't work. http://www.nero.com/enu/downloads-infotools.html 5) My experience with aborts like you describe has been that no "Log" file is created because the program aborts...dah! Once Germany and Glendale advise me of a better fix I'll repost. Best of Luck. wstcstguy3
thanks for the post. i have the latest version, nero tech asked me to try a clean install but didnt make a difference just waiting to hear back from them. I tried the codec sniper but to be honest not sure how to use that, when i load it up i dont see anywhere to search for codecs or none are displayed. I have created the nerosupport file and when i hear back i will send it to them. Cheers for helping its getting really frustrating.
MMCQ My CodecSniper verbally says "Welcome" when opened and Head Shot when closed and displays data in columns similar to: Nr - Class Name - Filename - FourCC - Version - Status 01 DirectShow Nero DigitalAVC Video Decoder v8.00 OK with the data in columns directly below each label...If not...try downloading Codec_Sniper.exe from a different website, maybe yours isn't compatible with Vista or became corrupted during download...If not... ugh#. You might also try downloading GSpot.exe (freeware as well). Within your NeroSupport.cab file, extract the file labeled dxdiag.txt and about half way down you should find "DirectShow Filters" this is the list of codecs presently installed on your machine. Codecs "Source files" can also be found under your Hardware/Devices settings/Video Codecs. Nero Tech Support (Paid @ $1.29/min & Germany Tech support), for me, have about a 2 week turn around between emails...So hopefully you have patience. Many speak highly of Gwendolyn on this website...Maybe she can help. Good Luck wstcstguy3
Yea could have been corrupt because the columns were all blank, will try another. Cant afford the phone calls to tech support so gotta stick with the email. However it is kinda slow but when i sent them an email threatening to ask for a refund beacuse it was not working they emailed me in a few hours, could be just a one off thou, cheers again
