When I click Start Smart, that dialog opens but when I select an operation, nothing happens. The operation does show up in the processes tab of task manager but a number of other programs stop responding like IE. There is no log available (That I know of). Thanks for any help and I will seek to stick around to read the forum and to try to help others as best I can. Sandy I am using version 6.6.1.15 OEM Dell 4550 2.0 GGH prsr 2 GB ram SB live GeForce mx 420 XP home SP2 Here is the info tool data Nero InfoTool 4.03 Drive Information ------------------ Drive : TSSTcorp CD/DVDW TS-H552U Type : DVD±R/RW DL Recorder Firmware Version : US09 Buffer Size : 2 MB Date : ? Serial Number : TS-H552UFirmware Vendor Specific : 0528 Drive Letter : D:\ Location : 1:0 Mechanism : Tray Read Speed : n/a Write Speed : 40 X Read CD Text : Yes Return C2 Pointers : Yes Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : Yes Read DVD-RAM : No Read DVD-R : Yes Read DVD-RW : Yes Read DVD-R DL : No Read DVD+R : Yes Read DVD+RW : Yes Read DVD+R DL : Yes Read BD-ROM : No Read BD-R : No Read BD-RE : No Read HD DVD-ROM : No Read HD DVD-R : No Read HD DVD-RW : No Read HD-BURN : No Read Digital Audio : Yes Read CD+G : No Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : Yes Write DVD-RW : Yes Write DVD-R DL : No Write DVD+R : Yes Write DVD+RW : Yes Write DVD+R DL : Yes Write DVD-RAM : No Write BD-R : No Write BD-RE : No Write HD DVD-R : No Write HD DVD-RW : No Write HD-BURN-R : No Write HD-BURN-RW : No Buffer Underrun Protection : Yes Mount Rainier : No SolidBurn : No Labelflash : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96 Region Protection Control : RPC II Region : 1 Changes User : 4 Changes Vendor : 4 Disc Information (D:\) ------------------- Type : no disc inserted Drive Information ------------------ Drive : SAMSUNG CD-R/RW SW-240B Type : CD-RW Recorder Firmware Version : BD11 Buffer Size : 2 MB Date : ? Serial Number : ÿÿÿÿÿÿÿÿÿÿÿ Vendor Specific : DEL ÿÿÿÿÿÿÿÿÿÿÿÿÿ Drive Letter : E:\ Location : 1:1 Mechanism : Tray Read Speed : 40 , 32 , 20 , 8 , 4 X Write Speed : 40 , 32 , 24 , 16 , 12 , 8 , 4 X Read CD Text : Yes Return C2 Pointers : Yes Read CD-R : Yes Read CD-RW : Yes Read DVD-ROM : No Read DVD-RAM : No Read DVD-R : No Read DVD-RW : No Read DVD-R DL : No Read DVD+R : No Read DVD+RW : No Read DVD+R DL : No Read BD-ROM : No Read BD-R : No Read BD-RE : No Read HD DVD-ROM : No Read HD DVD-R : No Read HD DVD-RW : No Read HD-BURN : No Read Digital Audio : Yes Read CD+G : Yes Read VideoCD : Yes Write CD-R : Yes Write CD-RW : Yes Write DVD-R : No Write DVD-RW : No Write DVD-R DL : No Write DVD+R : No Write DVD+RW : No Write DVD+R DL : No Write DVD-RAM : No Write BD-R : No Write BD-RE : No Write HD DVD-R : No Write HD DVD-RW : No Write HD-BURN-R : No Write HD-BURN-RW : No Buffer Underrun Protection : Yes Mount Rainier : No SolidBurn : No Labelflash : No Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 96 Disc Information (E:\) ------------------- Type : no disc inserted Interface Information --------------------- Adapter 1 --------- Description : Primary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: WDC WD1200JB-75CRA0 Type : Disk Drive DMA : On Description : Slave: WDC WD400BB-00CLB0 Type : Disk Drive DMA : On Adapter 2 --------- Description : Secondary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: TSSTcorp CD/DVDW TS-H552U Type : CD-Rom Drive DMA : On Autorun : On Description : Slave: SAMSUNG CD-R/RW SW-240B Type : CD-Rom Drive DMA : Off Autorun : On Software Information -------------------- Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2) Country : United States Language : English ANSI Code Page : 1252 OEM Code Page : 437 DirectX : DirectX 9.0c Description : Nero Burning ROM Version : 6, 6, 1, 15 Company : Ahead Software AG Version Check : Ok Description : Nero StartSmart Version : 2, 1, 0, 11 Company : Ahead Software AG Description : NeroVision Version : 3,1,0,25 Company : Nero AG Description : Nero ShowTime Version : 2, 0, 1, 9 Company : Nero AG Description : Nero Recode 2 Version : 2, 2, 6, 17 Company : Ahead Software AG Description : Cover Designer Version : 2, 3, 7, 0 Company : Nero AG Description : Nero BackItUp Application Version : 1, 2, 0, 65 Company : Ahead Software AG Description : PowerDVD Version : 3.0.2005 Company : CyberLink Corp. Description : AnyDVD Application Version : 6.0.1.1 Company : SlySoft, Inc. Description : LightScribe Version : 1.4.56.1 Company : Hewlett-Packard Company Hardware Information -------------------- CPU : 2000 MHz Bus Speed : 400 MHz Motherboard : Dell System : Dell Dimension 4550 BIOS : Dell A02 Memory : 2047 MB Sound : Creative SB Live! Series Video : NVIDIA GeForce4 MX 420 Driver Information ------------------ Driver : Abiosdsk Description : n/a Version : n/a Company : n/a Driver : abp480n5 Description : AdvanSys SCSI Controller Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ACPI Description : ACPI Driver for NT Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ACPIEC Description : ACPI Embedded Controller Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : adpu160m Description : Adaptec Ultra160 SCSI miniport Version : v3.60a (Lab01_N(johnstra).010529-2218) Company : Microsoft Corporation Driver : aec Description : Microsoft Acoustic Echo Canceller Version : 5.1.2601.2180 Company : Microsoft Corporation Driver : agpCPQ Description : CompatNT AGP Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Aha154x Description : Adaptec AHA-154x series SCSI miniport Version : v1.13b (XPClient.010817-1148) Company : Microsoft Corporation Driver : aic78u2 Description : Adaptec Ultra2 SCSI miniport Version : v3.60a (Lab01_N.010510-0033) Company : Microsoft Corporation Driver : aic78xx Description : Adaptec Ultra SCSI miniport Version : v3.60a (Lab01_N.010510-0033) Company : Microsoft Corporation Driver : AliIde Description : ALi mini IDE Driver Version : 1.20 Company : Acer Laboratories Inc. Driver : alim1541 Description : ALi M1541 NT AGP Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : amdagp Description : AMD Win2000 AGP Filter Version : 5.00 (xpsp_sp2_rtm.040803-2158) Company : Advanced Micro Devices, Inc. Driver : amsint Description : AMD SCSI/NET Controller Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : AnyDVD Description : AnyDVD Filter Driver Version : 6.0.1.1 Company : SlySoft, Inc. Driver : asc Description : AdvanSys SCSI Controller Driver Version : 2.9I-MS (XPClient.010817-1148) Company : Advanced System Products, Inc. Driver : asc3350p Description : AdvanSys SCSI Card Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : asc3550 Description : AdvanSys Ultra-Wide PCI SCSI Driver Version : 3.1E-MS (XPClient.010817-1148) Company : Advanced System Products, Inc. Driver : AsyncMac Description : MS Remote Access serial network driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : atapi Description : IDE/ATAPI Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Atdisk Description : n/a Version : n/a Company : n/a Driver : Atmarpc Description : IP/ATM Arp Client Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : audstub Description : AudStub Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : basic2 Description : n/a Version : n/a Company : n/a Driver : Bridge Description : MAC Bridge Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : BridgeMP Description : n/a Version : n/a Company : n/a Driver : Ca536av Description : Digital Camera Driver Version : 2.2.0.5 Company : Digital Camera Driver : cbidf Description : n/a Version : n/a Company : n/a Driver : cbidf2k Description : CardBus/PCMCIA IDE Miniport Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : CCDECODE Description : WDM Closed Caption VBI Codec Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : cd20xrnt Description : IBM Portable CD-ROM Drive Miniport Version : v3.01 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Cdaudio Description : CD-ROM Audio Filter Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Cdfs Description : CD-ROM File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : cdrbsdrv Description : CD-ROM Filter Driver for Windows2000/xp Version : 7. 0. 0. 5 Company : B.H.A Corporation Driver : Cdrom Description : SCSI CD-ROM Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Changer Description : n/a Version : n/a Company : n/a Driver : CmdIde Description : CMD PCI IDE Bus Driver Version : 2.0.7 (XPClient.010817-1148) Company : CMD Technology, Inc. Driver : Cpqarray Description : Compaq Drive Array Controllers SCSI Miniport Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ctsfm2k Description : SoundFont(R) Manager (WDM) Version : 5.12.01.0172-0.75.1810 (beta-release) Company : Creative Technology Ltd Driver : dac2w2k Description : Mylex Disk Array Controller Driver Version : 6.00-21 (XPClient.010817-1148) Company : Mylex Corporation Driver : dac960nt Description : Mylex Disk Array Controller Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Disk Description : PnP Disk Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : dmboot Description : NT Disk Manager Startup Driver Version : 2600.2180.503.0 Company : Microsoft Corp., Veritas Software Driver : dmio Description : NT Disk Manager I/O Driver Version : 2600.2180.503.0 Company : Microsoft Corp., Veritas Software Driver : dmload Description : NT Disk Manager Startup Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software. Driver : DMusic Description : Microsoft Kernel DLS Synthesizer Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : dpti2o Description : DPT SmartRAID miniport Version : 2.09 (Lab01_N.010309-0027) Company : Microsoft Corporation Driver : drmkaud Description : Microsoft Kernel DRM Audio Descrambler Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : E100B Description : n/a Version : n/a Company : n/a Driver : eeCtrl Description : n/a Version : n/a Company : n/a Driver : EL90XBC Description : n/a Version : n/a Company : n/a Driver : ElbyCDIO Description : ElbyCD Windows NT/2000/XP I/O driver Version : 6, 0, 0, 0 Company : Elaborate Bytes AG Driver : EraserUtilRebootDrv Description : n/a Version : n/a Company : n/a Driver : Fallback Description : n/a Version : n/a Company : n/a Driver : Fastfat Description : Fast FAT File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Fdc Description : Floppy Disk Controller Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Flpydisk Description : Floppy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : FltMgr Description : Microsoft Filesystem Filter Manager Version : 5.1.2600.2978 (xpsp_sp2_gdr.060821-0039) Company : Microsoft Corporation Driver : Fsks Description : n/a Version : n/a Company : n/a Driver : Ftdisk Description : FT Disk Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : gameenum Description : Game Port Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : GEARAspiWDM Description : CD/DVD Class Filter Driver Version : 2.0.6.1 Company : GEAR Software Inc. Driver : gmskssrv Description : n/a Version : n/a Company : n/a Driver : Gpc Description : n/a Version : n/a Company : n/a Driver : HidUsb Description : USB Miniport Driver for Input Devices Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : hpn Description : NetRAID-4M Miniport Driver Version : 5.1.2467.0 (Lab01_N(johnstra).010423-0023) Company : Microsoft Corporation Driver : HPZid412 Description : IEEE-1284.4-1999 Driver (Windows 2000) Version : 9, 0, 0, 0 Company : HP Driver : HPZipr12 Description : IEEE-1284.4-1999 Print Class Driver Version : 9, 0, 0, 0 Company : HP Driver : HPZius12 Description : 1284.4<->Usb Datalink Driver (Windows 2000) Version : 9, 0, 0, 0 Company : HP Driver : HSFHWBS2 Description : HSF_HWB2 WDM driver Version : 5.03.04.05 Company : Conexant Systems Driver : HSF_DP Description : HSF_DP driver Version : 5.03.04.05 Company : Conexant Systems Driver : hsf_msft Description : WinACHSF driver Version : 3.05.12.06 Company : Conexant Driver : HTTP Description : HTTP Protocol Stack Version : 5.1.2600.2869 (xpsp_sp2_gdr.060316-1512) Company : Microsoft Corporation Driver : i2omgmt Description : I2O Utility Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : i2omp Description : I2O Miniport Driver Version : 1.0.0.6 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : i8042prt Description : i8042 Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : i81x Description : n/a Version : n/a Company : n/a Driver : iAimFP0 Description : n/a Version : n/a Company : n/a Driver : iAimFP1 Description : n/a Version : n/a Company : n/a Driver : iAimFP2 Description : n/a Version : n/a Company : n/a Driver : iAimFP3 Description : n/a Version : n/a Company : n/a Driver : iAimFP4 Description : n/a Version : n/a Company : n/a Driver : iAimTV0 Description : n/a Version : n/a Company : n/a Driver : iAimTV1 Description : n/a Version : n/a Company : n/a Driver : iAimTV2 Description : n/a Version : n/a Company : n/a Driver : iAimTV3 Description : n/a Version : n/a Company : n/a Driver : iAimTV4 Description : n/a Version : n/a Company : n/a Driver : Imapi Description : IMAPI Kernel Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ini910u Description : INITIO ini910u SCSI miniport Version : 2.17 (XPClient.010817-1148) Company : Microsoft Corporation Driver : IntelIde Description : Intel PCI IDE Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : intelppm Description : Processor Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ip6fw Description : IPv6 Windows Firewall Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IpFilterDriver Description : n/a Version : n/a Company : n/a Driver : IpInIp Description : IP in IP Encapsulation Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IpNat Description : IP Network Address Translator Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056) Company : Microsoft Corporation Driver : IPSec Description : IPSec Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : IRENUM Description : Infra-Red Bus Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : isapnp Description : PNP ISA Bus Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : K56 Description : n/a Version : n/a Company : n/a Driver : kmixer Description : Kernel Mode Audio Mixer Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359) Company : Microsoft Corporation Driver : lbrtfdc Description : n/a Version : n/a Company : n/a Driver : mdmxsdk Description : Diagnostic Interface DRIVER Version : 101.001 Company : Conexant Driver : Modem Description : Modem Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MODEMCSA Description : Unimodem CSA Filter Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : mouhid Description : HID Mouse Filter Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : mraid35x Description : MegaRAID RAID Controller Driver for Windows Whistler 32 Version : 6.19 (XPClient.010817-1148) Company : American Megatrends Inc. Driver : MRxDAV Description : Windows NT WebDav Minirdr Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSKSSRV Description : MS KS Server Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSPCLOCK Description : MS Proxy Clock Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSPQM Description : MS Proxy Quality Manager Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : mssmbios Description : System Management BIOS Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : MSTEE Description : WDM Tee/Communication Transform Filter Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NABTSFEC Description : WDM NABTS/FEC VBI Codec Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NAVENG Description : n/a Version : n/a Company : n/a Driver : NAVEX15 Description : n/a Version : n/a Company : n/a Driver : NdisIP Description : Microsoft IP Driver Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NdisTapi Description : NDIS 3.0 connection wrapper driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Ndisuio Description : NDIS User mode I/O Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NdisWan Description : MS PPP Framing Driver (Strong Encryption) Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NIOC Description : n/a Version : n/a Company : n/a Driver : NMSCFG Description : Intel(R) NIC Management Service Configuration Driver Version : 2.1.3.0 Company : Intel Corporation Driver : Npfs Description : NPFS Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ntfs Description : NT File System Driver Version : 5.1.2600.3081 (xpsp_sp2_gdr.070209-0028) Company : Microsoft Corporation Driver : nv Description : n/a Version : n/a Company : n/a Driver : NwlnkFlt Description : NWLINK2 Traffic Filter Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : NwlnkFwd Description : NWLINK2 Forwarder Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : NwlnkIpx Description : NWLINK2 IPX Protocol Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : NwlnkNb Description : NWLINK2 IPX Netbios Protocol Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : NwlnkSpx Description : NWLINK2 SPX Protocol Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : omci Description : OMCI Device Driver Version : 7, 0, 318, 0 Company : Dell Computer Corporation Driver : ossrv Description : n/a Version : n/a Company : n/a Driver : P16X Description : WDM Audio Miniport Version : 5.12.01.203 Company : Creative Technology Ltd. Driver : P3 Description : Processor Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PalmUSBD Description : n/a Version : n/a Company : n/a Driver : Parport Description : Parallel Port Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PartMgr Description : Partition Manager Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ParVdm Description : VDM Parallel Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : PCI Description : NT Plug and Play PCI Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : PCIDump Description : n/a Version : n/a Company : n/a Driver : PCIIde Description : Generic PCI IDE Bus Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Pcmcia Description : PCMCIA Bus Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Pcouffin Description : n/a Version : n/a Company : n/a Driver : PDCOMP Description : n/a Version : n/a Company : n/a Driver : PDFRAME Description : n/a Version : n/a Company : n/a Driver : PDRELI Description : n/a Version : n/a Company : n/a Driver : PDRFRAME Description : n/a Version : n/a Company : n/a Driver : perc2 Description : PERC 2 Miniport Driver Version : 5.1.2467.0 (Lab01_N(johnstra).010423-0023) Company : Microsoft Corporation Driver : perc2hib Description : PERC 2 Hibernate Driver Version : 5.1.2467.0 (Lab01_N(johnstra).010423-0023) Company : Microsoft Corporation Driver : PfModNT Description : n/a Version : n/a Company : n/a Driver : PptpMiniport Description : n/a Version : n/a Company : n/a Driver : PRISM_USB Description : n/a Version : n/a Company : n/a Driver : Processor Description : n/a Version : n/a Company : n/a Driver : PSched Description : MS QoS Packet Scheduler Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Ptilink Description : Parallel Technologies DirectParallel IO Library Version : 1.10 (XPClient.010817-1148) Company : Parallel Technologies, Inc. Driver : PxHelp20 Description : Px Engine Device Driver for Windows 2000/XP Version : 3.00.56a Company : Sonic Solutions Driver : ql1080 Description : Miniport Driver for QLogic ISP PCI Adapters Version : 3.04 Company : QLogic Corporation Driver : Ql10wnt Description : Miniport Driver for QLogic ISP PCI Adapters Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ql12160 Description : Miniport Driver for QLogic ISP PCI Adapters Version : 7.13.02 (W64) Company : QLogic Corporation Driver : ql1240 Description : QLogic ISP PCI Adapters Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ql1280 Description : Miniport Driver for QLogic ISP PCI Adapters Version : 7.13.01 (W2K) Company : QLogic Corporation Driver : Rasl2tp Description : RAS L2TP mini-port/call-manager driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : RasPppoe Description : RAS PPPoE mini-port/call-manager driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Raspti Description : PTI DirectParallel(R) mini-port/call-manager driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Rdbss Description : Redirected Drive Buffering SubSystem Driver Version : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036) Company : Microsoft Corporation Driver : RDPCDD Description : RDP Miniport Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : rdpdr Description : Microsoft RDP Device redirector Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : RDPWD Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export) Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528) Company : Microsoft Corporation Driver : redbook Description : Redbook Audio Filter Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Rksample Description : n/a Version : n/a Company : n/a Driver : SAVRT Description : n/a Version : n/a Company : n/a Driver : SAVRTPEL Description : n/a Version : n/a Company : n/a Driver : Secdrv Description : n/a Version : n/a Company : n/a Driver : serenum Description : Serial Port Enumerator Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Serial Description : Serial Device Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Sfloppy Description : SCSI Floppy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Simbad Description : n/a Version : n/a Company : n/a Driver : sisagp Description : SiS NT AGP Filter Version : 5.12.01.2010 (xpsp_sp2_rtm.040803-2158) Company : Silicon Integrated Systems Corporation Driver : SLIP Description : Microsoft Slip Deframing Filter Minidriver Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : SoftFax Description : n/a Version : n/a Company : n/a Driver : Sparrow Description : Adaptec AIC-6x60 series SCSI miniport Version : v2.0a (ReleaseBinaries.001205-1804) Company : Adaptec, Inc. Driver : SPBBCDrv Description : n/a Version : n/a Company : n/a Driver : SpeakerPhone Description : n/a Version : n/a Company : n/a Driver : splitter Description : Microsoft Kernel Audio Splitter Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359) Company : Microsoft Corporation Driver : sr Description : System Restore Filesystem Filter Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Srv Description : Server driver Version : 5.1.2600.2974 (xpsp_sp2_gdr.060814-0101) Company : Microsoft Corporation Driver : streamip Description : Microsoft IP Test Driver Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : swenum Description : Plug and Play Software Device Enumerator Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : swmidi Description : Microsoft GS Wavetable Synthesizer Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : symc810 Description : Symbios Logic Inc. SCSI Miniport Driver Version : 5.1.2409.1 (ReleaseBinaries.001205-1804) Company : Symbios Logic Inc. Driver : symc8xx Description : Symbios 8XX SCSI Miniport Driver Version : 5.1.2409.1 (ReleaseBinaries.001205-1804) Company : LSI Logic Driver : SYMDNS Description : DNS Filter Driver Version : 6.0.6.604 Company : Symantec Corporation Driver : SymEvent Description : Symantec Event Library Version : 12.3.0.14 Company : Symantec Corporation Driver : SYMFW Description : Firewall Filter Driver Version : 6.0.6.604 Company : Symantec Corporation Driver : SYMIDS Description : IDS Filter Driver Version : 6.0.6.604 Company : Symantec Corporation Driver : SYMIDSCO Description : n/a Version : n/a Company : n/a Driver : symlcbrd Description : Symantec Core Component Version : 1.8.54.834 Company : Symantec Corporation Driver : SYMNDIS Description : NDIS Filter Driver Version : 6.0.6.604 Company : Symantec Corporation Driver : SYMREDRV Description : Redirector Filter Driver Version : 6.0.6.604 Company : Symantec Corporation Driver : SYMTDI Description : Network Dispatch Driver Version : 6.0.6.604 Company : Symantec Corporation Driver : sym_hi Description : Symbios Hi-Perf SCSI Miniport Driver Version : 5.1.2462.0 (Lab01_N.010309-0027) Company : LSI Logic Driver : sym_u3 Description : Symbios Ultra3 SCSI Miniport Driver Version : 5.1.2462.0 (Lab01_N.010309-0027) Company : LSI Logic Driver : sysaudio Description : System Audio WDM Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Tcpip Description : TCP/IP Protocol Driver Version : 5.1.2600.2892 (xpsp_sp2_gdr.060420-0254) Company : Microsoft Corporation Driver : TDPIPE Description : Named Pipe Transport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TDTCP Description : TCP Transport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : TermDD Description : Terminal Server Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Tones Description : n/a Version : n/a Company : n/a Driver : TosIde Description : Toshiba PCI IDE Controller Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Udfs Description : UDF File System Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ultra Description : Promise Ultra66 Miniport Driver Version : 1.43 (Build 0603) Company : Promise Technology, Inc. Driver : Update Description : Update Driver Version : 5.1.2600.3124 (xpsp_sp2_gdr.070423-0049) Company : Microsoft Corporation Driver : USBCamera Description : n/a Version : n/a Company : n/a Driver : usbccgp Description : USB Common Class Generic Parent Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbehci Description : EHCI eUSB Miniport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbhub Description : Default Hub Driver for USB Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbprint Description : USB Printer driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbscan Description : USB Scanner Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : USBSTOR Description : USB Mass Storage Class Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : usbuhci Description : UHCI USB Miniport Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : V124 Description : n/a Version : n/a Company : n/a Driver : VgaSave Description : n/a Version : n/a Company : n/a Driver : viaagp Description : VIA NT AGP Filter Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : ViaIde Description : Generic PCI IDE Bus Driver Version : 1.00.01.01 Company : Microsoft Corporation Driver : VolSnap Description : Volume Shadow Copy Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : Wanarp Description : MS Remote Access and Routing ARP Driver Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : wanatw Description : n/a Version : n/a Company : n/a Driver : WDICA Description : n/a Version : n/a Company : n/a Driver : wdmaud Description : MMSYSTEM Wave/Midi API mapper Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359) Company : Microsoft Corporation Driver : winachsf Description : n/a Version : n/a Company : n/a Driver : WSTCODEC Description : WDM WST Codec Driver Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Company : Microsoft Corporation Driver : yatinttx Description : n/a Version : n/a Company : n/a Driver : msvcrt.dll Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : msvcirt.dll Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : mfc42.dll Version : 6.02.4131.0 Driver : msvcp60.dll Version : 6.02.3104.0 Driver : msvcp70.dll Version : 7.00.9466.0 Driver : msvcr70.dll Version : 7.00.9466.0 Driver : ole32.dll Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528) Driver : olepro32.dll Version : 5.1.2600.2180 Driver : oledlg.dll Version : 1.0 (xpsp_sp2_gdr.061016-0148) Driver : advapi32.dll Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : comctl32.dll Version : 5.82 (xpsp.060825-0040) Driver : setupapi.dll Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Driver : Aac.dll Version : 2, 5, 9, 991 Driver : aacenc32.dll Version : 3,2,0,30 Driver : Aiff.dll Version : 2, 0, 1, 0 Driver : DefConvertor.dll Version : 2, 0, 2, 0 Driver : lame_enc.dll Version : 3, 93, 1, 0 Driver : mp3PP.dll Version : 1, 0, 0, 9 Driver : mp3PRO.dll Version : 2, 0, 4, 8 Driver : mp3PRO_dmo.dll Version : 2, 0, 0, 16 Driver : mp3PRO_hlp.dll Version : 2, 0, 0, 16 Driver : msa.dll Version : 2, 0, 9, 37 Driver : ogg.dll Version : 1, 0, 0, 6 Driver : wav.dll Version : 2, 0, 2, 0 Driver : aacplus.dll Version : 3,2,0,30 Driver : dvddisc.dll Version : 3,2,0,30 Driver : em2v.dll Version : 3, 2, 0, 30 Driver : NDParser.ax Version : 3,2,0,30 Driver : ndvddisc.dll Version : 3,2,0,30 Driver : NeAcEnc.dll Version : 3,2,0,30 Driver : NeAMR.dll Version : 3,2,0,30 Driver : NeAudCD.ax Version : 3,2,0,30 Driver : NeAudio.ax Version : 3, 2, 0, 30 Driver : NeAudioConv.ax Version : 3, 2, 0, 30 Driver : NeCapture.ax Version : 3, 2, 0, 30 Driver : NeDVD.ax Version : 3, 2, 0, 30 Driver : NeDVSplitter.ax Version : 3,2,0,30 Driver : NeEm2a.dll Version : 3,2,0,30 Driver : NeFileSourceAsync.ax Version : 3,2,0,30 Driver : NeFileSrc.ax Version : 3,2,0,30 Driver : NeFSource.ax Version : 3,2,0,30 Driver : NeNDAud.ax Version : 3, 2, 0, 30 Driver : NeNDGui.dll Version : 3, 2, 0, 30 Driver : NeNDMux.ax Version : 3, 2, 0, 30 Driver : NeNDVid.ax Version : 3, 2, 0, 30 Driver : NePhotoSource.ax Version : 3,2,0,30 Driver : NePSMuxer.ax Version : 3,2,0,30 Driver : NeQTDec.ax Version : 3, 2, 0, 30 Driver : NeRender.ax Version : 3,2,0,30 Driver : NeResize.ax Version : 3, 2, 0, 30 Driver : neroadb.dll Version : 3, 2, 0, 30 Driver : neroapl.dll Version : 3, 2, 0, 30 Driver : NeroFormatConv.ax Version : 3, 2, 0, 30 Driver : NeroVideoProc.ax Version : 3,2,0,30 Driver : NeSceneDetector.ax Version : 3,2,0,30 Driver : NeSplitter.ax Version : 3, 2, 0, 30 Driver : NeVcd.ax Version : 3,2,0,30 Driver : NeVCR.ax Version : 3, 2, 0, 30 Driver : NeVcr.dll Version : 3, 2, 0, 30 Driver : NeVideo.ax Version : 3, 2, 0, 30 Driver : NeVideoAnalyzer.ax Version : 3,2,0,30 Driver : AdvrCntr.dll Version : 1,3,6, 2320 Driver : apreg.dll Version : 2, 0, 0, 7 Driver : DriveLocker.dll Version : 1, 0, 0, 17 Driver : MFC71.dll Version : 7.10.3077.0 Driver : msvcp71.dll Version : 7.10.3077.0 Driver : msvcr71.dll Version : 7.10.3052.4 Driver : MultiChannel.dll Version : 3,2,0,30 Driver : NeroCBUI.dll Version : 1, 6, 0, 2 Driver : NeroDigitalExt.dll Version : 1.1.1.1 Driver : NeroIPP.dll Version : 3,2,0,30 Driver : NeroMediaCon.dll Version : 3, 2, 0, 30 Driver : specialoffer.exe Version : 1, 0, 0, 3 Lower Filters ------------- Driver : PxHelp20 Description : Px Engine Device Driver for Windows 2000/XP Version : 3.00.56a Company : Sonic Solutions Driver : ANYDVD Description : AnyDVD Filter Driver Version : 6.0.1.1 Company : SlySoft, Inc. Driver : CDRBSDRV Description : CD-ROM Filter Driver for Windows2000/xp Version : 7. 0. 0. 5 Company : B.H.A Corporation Upper Filters ------------- Driver : GEARAspiWDM Description : CD/DVD Class Filter Driver Version : 2.0.6.1 Company : GEAR Software Inc. Video Codecs ------------ Cinepak Codec by Radius : 1.10.0.11 Intel 4|2|0 Video V2.50 : 5.1.2600.2180 Intel Indeo(R) Video R3.2 Intel Indeo(R) Video R3.2 Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148) Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft H.263 Video Codec : 5.1.2600.2180 Microsoft H.261 Video Codec : 5.1.2600.2180 Indeo® video 5.10 : R.5.10.15.2.55 DivX® 5.1.1 Codec : 5.1.1.1031 Microsoft MPEG-4 Video Codec V1 : 4.1.00.3920 Microsoft MPEG-4 Video Codec V2 : 4.1.00.3920 Sunplus 32-bit Compressor : 1, 2, 2, 1 Sunplus 32-bit Compressor : 1, 2, 2, 1 Sunplus 32-bit Compressor : 1, 2, 2, 1 Sunplus 32-bit Compressor : 1, 2, 2, 1 Sunplus 32-bit Compressor : 1, 2, 2, 1 Microsoft Windows Media Video 9 : 9.0.1.0369 Intel Indeo(R) Video Interactive : R4.11.15.86 PICVideo MJPEG Codec : 2.10.0.29 Audio Codecs ------------ Microsoft IMA ADPCM CODEC : 4.00.0.0 Microsoft ADPCM CODEC : 4.00.0.0 Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0 Microsoft GSM 6.10 Audio CODEC : 4.00.0.0 DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0 Microsoft G.723.1 CODEC : 1.02.0.1 Windows Media Audio : 4.02.0.0 Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0 Fraunhofer IIS MPEG Layer-3 Codec (decode only) : 1.09.1.145 Creative MP3 CODEC : 1.00.0.0 Indeo® audio software : 2.05.0.53 Microsoft PCM Converter : 5.00.0.0 ASPI Information ---------------- System ASPI : ASPI is not installed Nero ASPI : ASPI is installed and working properly WNASPI32.DLL : 2.0.1.74 164112 bytes November 02, 2004 Installed OS Patches -------------------- (Q810090) USB Update : Yes (Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes (Q812415) Problems with Multiple ATA devices : No (Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No (Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes (Q311542) Devices May not power up properly when resuming from standby : Yes (Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes (Q308374) Ricoh 1394 Controller May Not Work with Windows XP : No (Q314634) Windows XP Does Not Detect Your New USB Device : Yes (Q822603) USB 1.1 and USB 2.0 update : No (Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No (Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No (Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No (Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
I noticed that you had AnyDVD version 6.0.1.1 ..... that's a very old version considering the newest is 6.1.7.0! Are your Nero and AnyDVD not legal? If it's a pirated version and you're having this kind of trouble with your system...... uninstall!!! And make sure it's legal versions of the programs..... like buying them.
Just because he’s got an old version doesn’t mean he’s got a illegal version I use Nero 6…. something Nero 7 is out and Nero 8 is going to be released soon got no intention on using both mines legal got 3 copies I’ve managed to gather over the years came with the burners
Do you have an USB drive plugged in when you do this? If I have mine plugged in my legit Nero does the same thing, hope this helps.
