well it started a couple days ago out of the blue. my burns in nero just started failing i dont know what to do, help would be really appreciated at this moment b/c ive wasted many discs ive defragmented but that doesnt help ive also looked at other forums (and this one too) here is the log file Saad Nabeel 1A23-0609-4030-2316-9933-0464 1A23-0609-9030-2383-8018-8344 Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 11/21/2005 12:48:21 AM ahead WinASPI: File 'D:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM Nero Version: 6.6.0.8 Recorder: <HP DVD Writer 300n> Version: 1.25 - HA 1 TA 0 - 6.6.0.8 Adapter driver: <atapi> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI CD-ROM: <SAMSUNG CD-ROM SC-148C >Version: B100 - HA 1 TA 1 - 6.6.0.8 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : ST3160021A atapi Port 0 ID 0 DMA: On CdRomPeripheral : HP DVD Writer 300n atapi Port 1 ID 0 DMA: On CdRomPeripheral : SAMSUNG CD-ROM SC-148C atapi Port 1 ID 1 DMA: On CdRomPeripheral : ML1314T ORO572I 1.0 dtscsi Port 2 ID 1 DMA: Off CdRomPeripheral : ML1314T ORO572I 1.0 dtscsi Port 2 ID 2 DMA: Off CdRomPeripheral : ML1314T ORO572I 1.0 dtscsi Port 2 ID 3 DMA: Off === CDRom-Device-Map === HP DVD Writer 300n I: CDRom0 SAMSUNG CD-ROM SC-148C J: CDRom1 ML1314T ORO572I L: CDRom2 ML1314T ORO572I M: CDRom3 ML1314T ORO572I N: CDRom4 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1023MB (1047852kB) Free physical memory: 328MB (336876kB) Memory in use : 67 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 28.6.2008 UDF/ISO compilation 8:47:19 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation started 8:47:19 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation completed (no file modified) 8:47:19 PM #3 Text 0 File Isodoc.cpp, Line 6172 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet :FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 8:47:19 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832 DVD-Video files sorted 8:47:20 PM #5 Text 0 File Reader.cpp, Line 127 Reader running 8:47:20 PM #6 Text 0 File Writer.cpp, Line 122 Writer HP DVD Writer 300n running 8:47:20 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 8:47:20 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3293 First writeable address = 0 (0x00000000) 8:47:20 PM #9 Text 0 File Burncd.cpp, Line 3153 Turn on Disc-At-Once, using DVD media 8:47:20 PM #10 Text 0 File DlgWaitCD.cpp, Line 259 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2188719 (486:22.69, 4274MB) 8:47:20 PM #11 Text 0 File DlgWaitCD.cpp, Line 271 Write in overburning mode: NO (enabled: CD) 8:47:20 PM #12 Text 0 File DlgWaitCD.cpp, Line 2316 Recorder: HP DVD Writer 300n, Media type: DVD+R 8:47:20 PM #13 Text 0 File DlgWaitCD.cpp, Line 433 >>> Protocol of DlgWaitCD activities: <<< ========================================= 8:47:20 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2188720 (2188720) = #2188720/486:22.70 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2188720 blocks [HP DVD Writer 300n] -------------------------------------------------------------- 8:47:20 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [HP DVD Writer 300n] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4482498560, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2188720 | lead-out | 1 | 0x41 | 0x00 8:47:20 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 8:47:21 PM #17 Text 0 File Burncd.cpp, Line 4040 Cache writing successful. 8:47:21 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 8:47:21 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 2.4x (3,324 KB/s) 8:47:21 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 8:47:21 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1181 SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03B15600 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x24 0x00 8:47:21 PM #22 Text 0 File DVDPlusRW.cpp, Line 638 Start write address at LBA 0 DVD high compatibility mode: Yes 8:50:44 PM #23 SCSI -1135 File Cdrdrv.cpp, Line 1435 SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x043A0000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 0x00 0x00 0x04 0x7C 0x40 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x0C 0x00 8:50:44 PM #24 CDR -1135 File Writer.cpp, Line 311 Write error 8:50:44 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 8:50:44 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 8:50:45 PM #27 SCSI -1135 File Cdrdrv.cpp, Line 1181 SCSI Exec, HA 1, TA 0, LUN 0 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x5B 0x01 0x01 0x00 0x00 0x01 0x00 0x00 0x00 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x0C 0x00 8:50:45 PM #28 SCSI -1176 File Cdrdrv.cpp, Line 1181 SCSI Exec, HA 1, TA 0, LUN 0 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x72 Sense Qual: 0x03 CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x72 0x03 8:50:45 PM #29 Phase 127 File dlgbrnst.cpp, Line 1832 Generating DVD high compatibility borders 8:50:45 PM #30 Phase 129 File dlgbrnst.cpp, Line 1832 Generating DVD borders completed successfully 8:50:45 PM #31 Phase 38 File dlgbrnst.cpp, Line 1832 Burn process failed at 2.4x (3,324 KB/s) Existing drivers: File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 4:16:24 PM File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 11/21/2005 12:48:21 AM File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 3/7/2007 6:51:00 PM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 7:00:00 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
first edit out your serial numbers from the top of your post firmware is old, 3.20 is latest get new firmware here http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&product=241023&os=228&lang=en give that a try and post back peace
it gives me the error "this hp firmware upgrade utility requires that your original cd-writer or dvd writer software be installed. Please reinstall cd or dvd writer software, and make sure HP RecordNow (or HP MyCD) has been successfully installed." what do i do now?