Hello everyone, I'm new to this forum but I have read up on the topic I need help with. I'm a huge boxing fan and I store what I download on discs. The first Nero program I had was Nero 7. I didn't have very many problems with it. I struggled with data CD's sometimes but that is normal. I couldn't write Data DVD's at all with them though. My computer had some sort of problem and I had to do a complete system restore. After that I upgraded to Nero 8. I could write Data DVD's with this and I was very pleased with it. I use Maxwell dvd-r's. They didn't give me any problems at all. Nero would not always complete the verification, but the disc's always worked and read. I recently upgraded to Nero8 Ultra (v.1.1.0) and this is where my problem starts. I had to help my girlfriend with some dance music on CD-R's. For some reason, my drive only recognized half of them. I came back the next day, and of the half that didn't read, read the second time. For some reason now, Nero will not burn data DVD's or even DVD movies. Well, it does burn them but when I put the disc back in, it comes up as blank, and they always fail, like with Nero 7, at the verification stage... I tried a number of solutions that I found here while I was a guest. I tried re-installing the drive and checking the DMA, neither worked. I tried other burn programs like: AVS, Ashampoo, and DeepBurn... All failed at the verification stage. Here is the log of my most recent failed DVD data burn Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero Version: 8.1.1.0 Internal Version: 8, 1, 1, 0 (Nero Express) Recorder: Version: TI51 - HA 1 TA 0 - 8.1.1.0 Adapter driver: HA 1 Drive buffer : 2048kB Bus Type : default CD-ROM: Version: TI51 - HA 1 TA 0 - 8.1.1.0 Adapter driver: HA 1 === Scsi-Device-Map === DiskPeripheral : IC25N080ATMR04-0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : TSSTcorp CD/DVDW TS-L532A atapi Port 1 ID 0 DMA: Off === CDRom-Device-Map === TSSTcorp CD/DVDW TS-L532A E: CdRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 70254592 (0) Byte BUFE : 0 Physical memory : 479MB (490860kB) Free physical memory: 179MB (184012kB) Memory in use : 62 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 7.3.2008 ISO compilation 4:08:26 PM #1 Text 0 File SCSIPTICommands.cpp, Line 450 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 4:08:26 PM #2 Text 0 File Isodoc.cpp, Line 6671 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 4:08:26 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3347 First writeable address = 0 (0x00000000) 4:08:26 PM #4 Text 0 File Burncd.cpp, Line 3530 Turn on Disc-At-Once, using DVD media 4:08:26 PM #5 Text 0 File FilesystemSettingsValidator.cpp, Line 142 FS Settings: using validator 'CUDFSettingsValidatorDVD' ParamMode = 'automatic', changing UDF partition type from 'physical' to 'physical' Changing UDF revision from '1.02' to '1.02' 4:08:27 PM #6 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2038815 (453:04.15, 3982MB) 4:08:27 PM #7 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 4:08:27 PM #8 Text 0 File DlgWaitCD.cpp, Line 2972 Recorder: TSSTcorp CD/DVDW TS-L532A, Media type: DVD-R Disc Manufacturer ID: Disc Application Code: 64, Disc Physical Code: 193 4:08:27 PM #9 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= 4:08:27 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 785 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2038816 (2038816) = #2038816/453:4.16 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2038816 blocks [E: TSSTcorp CD/DVDW TS-L532A] -------------------------------------------------------------- 4:08:27 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 986 Prepare [E: TSSTcorp CD/DVDW TS-L532A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4175495168, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 2038816 | 0 | 0x00 2038816 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 4:08:27 PM #12 Text 0 File SCSIPTICommands.cpp, Line 240 SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME 4:08:27 PM #13 Text 0 File Burncd.cpp, Line 4316 Caching options: cache CDRom or Network-Yes, small files-No (<64KB) 4:08:27 PM #14 Phase 24 File dlgbrnst.cpp, Line 1764 Caching of files started 4:08:27 PM #15 Text 0 File Burncd.cpp, Line 4435 Cache writing successful. 4:08:27 PM #16 Phase 25 File dlgbrnst.cpp, Line 1764 Caching of files completed 4:08:27 PM #17 Phase 36 File dlgbrnst.cpp, Line 1764 Burn process started at 2x (2,770 KB/s) 4:08:27 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2735 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 4:08:27 PM #19 Text 0 File DVDR.cpp, Line 3245 Recording mode: Sequential Recording Mode 4:08:27 PM #20 Text 0 File DVDR.cpp, Line 3401 Start write address at LBA 0 DVD high compatibility mode: Yes 4:08:27 PM #21 Text 0 File Cdrdrv.cpp, Line 10026 ---- Disc Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33) Disc Size: 120 mm, Maximum Rate: 10,08 Mbps (2 h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) Outer Limit of Data Recordable Area: 30000 h Data in Burst Cutting Area (BCA) does not exist Revision number of maximum recording speed: 6.0 Revision number of minimum recording speed: - Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - - Class: 0, Extended part version: 33 Start PSN of the Extra Border Zone: 0 h Start PSN of Physical format information blocks in Extra Border Zone: 0 h Media Specific [16..783]: 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!.... 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 01 40 C1 FD 9E D8 52 00 - 02 87 0D 13 87 88 90 00 .@....R......... 03 50 72 6F 64 69 73 00 - 04 63 46 30 32 00 00 00 .Prodis..cF02... 05 88 80 00 00 00 02 00 - 06 09 0F 15 87 88 90 00 ................ 07 A8 82 00 20 00 00 00 - 08 06 16 10 14 0F 0B 00 ................ 09 94 07 0D 0B 88 88 00 - 0A 80 00 00 00 00 10 00 ................ 0B 09 1E 17 A7 89 85 00 - 0C B7 89 02 00 20 02 00 ................ 0D 00 00 D0 00 00 00 00 - 0E 0B 23 53 4E 31 33 00 ..........#SN13. 0F 70 23 31 14 88 B5 00 - 10 88 80 00 00 00 00 00 .p#1............ 11 00 00 00 00 00 00 00 - 12 0B 2B 53 4E 31 33 00 ..........+SN13. 13 70 23 31 14 88 B5 00 - 14 88 80 00 00 00 00 00 .p#1............ 15 00 00 00 00 00 00 00 - 16 09 41 53 4D 32 29 00 ..........ASM2). 17 60 19 27 0D 6A B5 00 - 18 EC C0 00 00 00 00 00 .`.'.j.......... 19 00 00 00 00 00 00 00 - 1A 09 53 59 51 31 2D 00 ..........SYQ1-. 1B 60 1B 29 11 6A B5 00 - 1C EC C0 00 00 00 00 00 .`.).j.......... 1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 4:08:27 PM #22 Text 0 File ThreadedTransfer.cpp, Line 268 Pipe memory size 70192000 4:33:46 PM #23 Text 0 File WriterStatus.cpp, Line 113 start writing Lead-Out at LBA 2038816 (1F1C20h), length 0 blocks 4:35:08 PM #24 Text 0 File DVDR.cpp, Line 3803 EndDAO: Last written address was 2038815 (1F1C1Fh) 4:35:08 PM #25 Phase 37 File dlgbrnst.cpp, Line 1764 Burn process completed successfully at 2x (2,770 KB/s) 4:35:08 PM #26 Phase 78 File dlgbrnst.cpp, Line 1764 Data verification started 4:35:11 PM #27 Text 0 File ThreadedTransfer.cpp, Line 268 Pipe memory size 590400 4:35:20 PM #28 SPTI -1128 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x11 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 00 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 00 0A 00 00 00 00 11 Buffer x08f0df80: Len x8000 4:35:23 PM #29 SPTI -1128 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x11 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 10 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 10 0A 00 00 00 00 11 Buffer x08f0df80: Len x8000 4:35:30 PM #30 SPTI -1128 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x11 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 20 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 20 0A 00 00 00 00 11 Buffer x08f0e000: Len x8000 4:35:34 PM #31 SPTI -1128 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x11 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 30 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 30 0A 00 00 00 00 11 Buffer x08f0e000: Len x8000 4:35:42 PM #32 SPTI -1128 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x11 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 40 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 40 0A 00 00 00 00 11 Buffer x08f0e000: Len x8000 4:35:46 PM #33 SPTI -1128 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x11 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 50 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 50 0A 00 00 00 00 11 Buffer x08f0e000: Len x8000 4:35:56 PM #34 SPTI -1128 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x11 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 60 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 60 0A 00 00 00 00 11 Buffer x08f0e000: Len x8000 4:36:05 PM #35 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 70 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 70 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:36:23 PM #36 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 80 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 80 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:36:32 PM #37 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 90 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 90 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:36:49 PM #38 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 A0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 A0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:36:58 PM #39 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 B0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 B0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:37:16 PM #40 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 C0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 C0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:37:25 PM #41 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 D0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 D0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:37:43 PM #42 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 E0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 E0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:37:51 PM #43 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 00 F0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 00 F0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:38:09 PM #44 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 00 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 00 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:38:18 PM #45 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 10 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 10 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:38:36 PM #46 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 20 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 20 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:38:45 PM #47 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 30 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 30 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:39:02 PM #48 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 40 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 40 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:39:11 PM #49 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 50 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 50 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:39:29 PM #50 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 60 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 60 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:39:38 PM #51 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 70 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 70 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:39:55 PM #52 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 80 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 80 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:40:04 PM #53 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 90 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 90 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:40:22 PM #54 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 A0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 A0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:40:30 PM #55 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 B0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 B0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:40:48 PM #56 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 C0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 C0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:40:57 PM #57 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 D0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 D0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:41:14 PM #58 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 E0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 E0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:41:23 PM #59 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 01 F0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 01 F0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:41:41 PM #60 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 00 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 00 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:41:49 PM #61 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 10 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 10 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:42:07 PM #62 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 20 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 20 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:42:16 PM #63 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 30 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 30 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:42:34 PM #64 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 40 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 40 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:42:43 PM #65 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 50 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 50 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:43:01 PM #66 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 60 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 60 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:43:09 PM #67 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 70 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 70 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:43:27 PM #68 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 80 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 80 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:43:36 PM #69 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 90 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 90 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:43:53 PM #70 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 A0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 A0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:44:02 PM #71 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 B0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 B0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:44:20 PM #72 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 C0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 C0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:44:29 PM #73 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 D0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 D0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:44:46 PM #74 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 E0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 E0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:44:55 PM #75 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 02 F0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 02 F0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:45:13 PM #76 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 00 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 00 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:45:22 PM #77 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 10 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 10 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:45:39 PM #78 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 20 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 20 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:45:48 PM #79 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 30 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 30 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:46:06 PM #80 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 40 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 40 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:46:15 PM #81 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 50 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 50 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:46:32 PM #82 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 60 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 60 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:46:41 PM #83 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 70 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 70 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:46:59 PM #84 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 80 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 80 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:47:07 PM #85 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 90 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 90 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:47:25 PM #86 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 A0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 A0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:47:34 PM #87 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 B0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 B0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:47:52 PM #88 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 C0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 C0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:48:01 PM #89 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 D0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 D0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:48:18 PM #90 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 E0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 E0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:48:27 PM #91 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 03 F0 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 03 F0 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:48:45 PM #92 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 04 00 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 04 00 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:48:53 PM #93 SPTI -1104 File SCSIPassThrough.cpp, Line 181 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x15 Sense Qual: 0x00 CDB Data: 0x28 00 00 00 04 10 00 00 10 00 00 00 Sense Area: 0xF0 00 03 00 00 04 10 0A 00 00 00 00 15 Buffer x08f0e000: Len x8000 4:48:53 PM #94 SectorVerify 20 File Cdrdrv.cpp, Line 11225 Read errors from sector 0 to 1055 4:48:54 PM #95 CDR -1222 File Writer.cpp, Line 203 Verification aborted, too much errors E: TSSTcorp CD/DVDW TS-L532A 4:48:54 PM #96 Phase 81 File dlgbrnst.cpp, Line 1764 Data verification failed 4:48:55 PM #97 Text 0 File SCSIPTICommands.cpp, Line 287 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 4:48:57 PM #98 Text 0 File Cdrdrv.cpp, Line 11276 DriveLocker: UnLockVolume completed 4:48:58 PM #99 Text 0 File SCSIPTICommands.cpp, Line 450 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Nero isn't identifying the media you're using which isn't a good sign. It may mean the burner is defaulting to a generic write strategy for the "unknown" media. This could be due to out of date firmware or using some really offbrand media. I think this burner was usually used by Gateway in their laptops so you'll have to check the Gateway support site for any firmware updates. Try to use decent media like Verbatim (Made in Taiwan) or Taiyo Yuden (Made in Japan). Your burner has slipped out of DMA (direct memeory access) transfer mode. Use Device Manager to reset the DMA mode. Try going back to an earlier OS restore point as well. Maybe some newer software has recently installed a conflicting driver. Uninstall Nero 8 and run the Nero 8 Clean Tool. Reinstall Nero 7 and see if that works. Or use alternative burning programs instead of Nero 7. Lastly, try backing up your data, reformatting, and reinstalling the OS. Of course it is also possible your drive has gone bad.
Hester ~ I've got the same problem. After going to Nero Ultra it worked fine for a while, but now won't write to blank DVD's (I use Taiyo). The write progress "looks" fine - recorder lite comes on, etc - but DVD is blank after process is done. Pls report back if you get this resolved.
Thanks for the help here. This guide makes it alot easier for me. Hopefully I can get things running for myself.
Most likely your DMA has been turned off. Use your device manager, check the DMA setting for all your drives. Click on and expand 'IDE ATA Controllers' Right Click the Secondary IDE Channel, 'Properties' 'Advanced Settings'. If it says that the current setting is 'PIO', click ok. You want it to say DMA. Right click on the Secondary Channel again and this time 'Uninstall'. Reboot and recheck the setting.. This should work