No longer able to burn discs

Discussion in 'Nero discussion' started by sk8r128, Oct 6, 2008.

  1. sk8r128

    sk8r128 Member

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    I used to be able to burn discs without a problem and now I cant successfully burn even one. I've done quite a bit of forum reading about problems similar to my own, unfortunately none of the solutions have worked. Ive updated drivers, upgraded firmware, tried several versions of Nero, tried several different media types and none of it seems to work. My CD/DVD burner is an Optiarc AD-7170S, SATA drive. That is my only CD drive and do not have any IDE devices. Below is my most recent Nero log. Thank you in advance for anyone who takes the time to look this over.


    NT-SPTI used
    Nero Version: 9.0.9.100
    Internal Version: 9, 0, 9, 100

    Recorder: <Optiarc DVD RW AD-7170S> Version: 1.03 - HA 1 TA 0 - 9.0.9.100
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default
    CD-ROM: <Optiarc DVD RW AD-7170S >Version: 1.03 - HA 1 TA 0 - 9.0.9.100
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3160811AS atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : Optiarc DVD RW AD-7170S atapi Port 2 ID 0 DMA: On

    === CDRom-Device-Map ===
    Optiarc DVD RW AD-7170S D: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2046MB (2095532kB)
    Free physical memory: 1497MB (1533492kB)
    Memory in use : 26 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    6.10.2008
    CD Image
    2:54:52 AM #1 Text 0 File SCSIPTICommands.cpp, Line 450
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    2:54:52 AM #2 Text 0 File Burncd.cpp, Line 3233
    Optiarc DVD RW AD-7170S
    Buffer underrun protection activated

    2:54:52 AM #3 Text 0 File Burncd.cpp, Line 3563
    Turn on Disc-At-Once, using CD-R/RW media

    2:54:52 AM #4 Text 0 File DlgWaitCD.cpp, Line 312
    Last possible write address on media: 359848 ( 79:59.73)
    Last address to be written: 303364 ( 67:26.64)

    2:54:52 AM #5 Text 0 File DlgWaitCD.cpp, Line 324
    Write in overburning mode: NO (enabled: CD)

    2:54:52 AM #6 Text 0 File DlgWaitCD.cpp, Line 2951
    Recorder: Optiarc DVD RW AD-7170S;
    CDR code: 00 97 24 16; OSJ entry from: SONY Corporation
    ATIP Data:
    Special Info [hex] 1: D0 00 A0, 2: 61 18 10 (LI 97:24.16), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

    2:54:52 AM #7 Text 0 File DlgWaitCD.cpp, Line 499
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    2:54:52 AM #8 Text 0 File ThreadedTransferInterface.cpp, Line 756
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, Joliet)
    2 indices, index0 (150) not provided
    original disc pos #0 + 303365 (303365) = #303365/67:24.65
    not relocatable, disc pos for caching/writing not required/not required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 303365 blocks [D: Optiarc DVD RW AD-7170S]
    --------------------------------------------------------------

    2:54:52 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 958
    Prepare [D: Optiarc DVD RW AD-7170S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 621598720, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 303365 | 303365 | 0x00
    303365 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    2:54:52 AM #10 Text 0 File SCSIPTICommands.cpp, Line 240
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    2:54:52 AM #11 Text 0 File Burncd.cpp, Line 4362
    Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

    2:54:52 AM #12 Phase 24 File dlgbrnst.cpp, Line 1767
    Caching of files started

    2:54:52 AM #13 Text 0 File Burncd.cpp, Line 4484
    Cache writing successful.

    2:54:52 AM #14 Phase 25 File dlgbrnst.cpp, Line 1767
    Caching of files completed

    2:54:52 AM #15 Phase 28 File dlgbrnst.cpp, Line 1767
    Speed measurement started

    2:54:52 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2675
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    2:54:52 AM #17 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 590400

    2:55:03 AM #18 Text 0 File WriterStatus.cpp, Line 245
    <D: Optiarc DVD RW AD-7170S> start writing Lead-Out at LBA 303365 (4A105h), length 0 blocks

    2:55:03 AM #19 Phase 29 File dlgbrnst.cpp, Line 1716
    Speed measurement completed: 383.1x (57,472 KB/s)

    2:55:03 AM #20 Phase 36 File dlgbrnst.cpp, Line 1767
    Burn process started at 32x (4,800 KB/s)

    2:55:03 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2675
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    2:55:03 AM #22 Text 0 File MMC.cpp, Line 17849
    StartDAO : CD-Text - Off

    2:55:03 AM #23 Text 0 File MMC.cpp, Line 22511
    Set BUFE: Buffer underrun protection -> ON

    2:55:03 AM #24 Text 0 File MMC.cpp, Line 18077
    CueData, Len=32
    41 00 00 14 00 00 00 00
    41 01 00 10 00 00 00 00
    41 01 01 10 00 00 02 00
    41 aa 01 14 00 43 1a 41

    2:55:03 AM #25 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    2:55:48 AM #26 SPTI -1502 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1502)
    CDB Data: 0x2A 00 00 00 57 C0 00 00 20 00 00 00
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x08
    Sense Qual: 0x03
    Sense Area: 0x70 00 04 00 00 00 00 0A 00 00 00 00 08 03
    Buffer x0b2fafc0: Len x10000
    0xE7 2B 9B AB 25 44 C4 E6 F3 22 2D F5 F3 14 9D 59
    0x29 24 34 6B A1 A1 61 6E 0B B1 58 E1 D3 F0 2D 93
    0x3C AE 56 47 98 98 E0 83 13 1A 96 40 88 E1 72 7E

    2:55:48 AM #27 CDR -1502 File Writer.cpp, Line 306
    DMA-driver error, CRC error
    D: Optiarc DVD RW AD-7170S

    2:55:49 AM #28 SPTI -1135 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
    CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    Sense Area: 0xF0 00 03 00 00 57 C1 0A 00 00 00 00 0C

    2:55:49 AM #29 CDR -1135 File WriterStatus.cpp, Line 292
    Write error
    D: Optiarc DVD RW AD-7170S

    2:55:49 AM #30 TRANSFER -24 File WriterStatus.cpp, Line 292
    Could not perform end of Disc-at-once

    2:55:49 AM #31 Text 0 File DVDPlusDualLayer.cpp, Line 1424
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    2:55:49 AM #32 Phase 38 File dlgbrnst.cpp, Line 1767
    Burn process failed at 32x (4,800 KB/s)

    2:55:49 AM #33 Text 0 File SCSIPTICommands.cpp, Line 287
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    2:55:52 AM #34 Text 0 File Cdrdrv.cpp, Line 11444
    DriveLocker: UnLockVolume completed

    2:55:52 AM #35 Text 0 File SCSIPTICommands.cpp, Line 450
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
     
  2. dialysis1

    dialysis1 Regular member

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    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    The problem is with the drive. Check your connections.
     
  3. sk8r128

    sk8r128 Member

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    ok i checked my connection it was fine. and also upgraded my mobo drivers. I can now burn music CDs but I cannot burn .iso's.
    I used Sony discs for the music CD and the attempted .iso below. the log below returned a medium error. I tried every burn speed available and none of them worked. Is there anything in this log that might point out the problem?

    NT-SPTI used
    Nero Version: 9.0.9.100
    Internal Version: 9, 0, 9, 100

    Recorder: <Optiarc DVD RW AD-7170S> Version: 1.03 - HA 1 TA 0 - 9.0.9.100
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default
    CD-ROM: <Optiarc DVD RW AD-7170S >Version: 1.03 - HA 1 TA 0 - 9.0.9.100
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST3160811AS 3.AA nvgts Port 4 ID 0 DMA: Off
    CdRomPeripheral : Optiarc DVD RW AD-7170S 1.03 nvgts Port 4 ID 1 DMA: Off

    === CDRom-Device-Map ===
    Optiarc DVD RW AD-7170S D: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2046MB (2095532kB)
    Free physical memory: 1417MB (1451544kB)
    Memory in use : 30 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    6.10.2008
    CD Image
    5:36:28 PM #1 Text 0 File SCSIPTICommands.cpp, Line 450
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    5:36:28 PM #2 Text 0 File Burncd.cpp, Line 3233
    Optiarc DVD RW AD-7170S
    Buffer underrun protection activated

    5:36:28 PM #3 Text 0 File Burncd.cpp, Line 3563
    Turn on Disc-At-Once, using CD-R/RW media

    5:36:28 PM #4 Text 0 File DlgWaitCD.cpp, Line 312
    Last possible write address on media: 359848 ( 79:59.73)
    Last address to be written: 303364 ( 67:26.64)

    5:36:28 PM #5 Text 0 File DlgWaitCD.cpp, Line 324
    Write in overburning mode: NO (enabled: CD)

    5:36:28 PM #6 Text 0 File DlgWaitCD.cpp, Line 2951
    Recorder: Optiarc DVD RW AD-7170S;
    CDR code: 00 97 24 16; OSJ entry from: SONY Corporation
    ATIP Data:
    Special Info [hex] 1: D0 00 A0, 2: 61 18 10 (LI 97:24.16), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

    5:36:28 PM #7 Text 0 File DlgWaitCD.cpp, Line 499
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    5:36:28 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 756
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, Joliet)
    2 indices, index0 (150) not provided
    original disc pos #0 + 303365 (303365) = #303365/67:24.65
    not relocatable, disc pos for caching/writing not required/not required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 303365 blocks [D: Optiarc DVD RW AD-7170S]
    --------------------------------------------------------------

    5:36:28 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 958
    Prepare [D: Optiarc DVD RW AD-7170S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 621598720, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 303365 | 303365 | 0x00
    303365 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    5:36:28 PM #10 Text 0 File SCSIPTICommands.cpp, Line 240
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    5:36:28 PM #11 Text 0 File Burncd.cpp, Line 4362
    Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

    5:36:28 PM #12 Phase 24 File dlgbrnst.cpp, Line 1767
    Caching of files started

    5:36:28 PM #13 Text 0 File Burncd.cpp, Line 4484
    Cache writing successful.

    5:36:28 PM #14 Phase 25 File dlgbrnst.cpp, Line 1767
    Caching of files completed

    5:36:28 PM #15 Phase 36 File dlgbrnst.cpp, Line 1767
    Burn process started at 8x (1,200 KB/s)

    5:36:28 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2675
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    5:36:28 PM #17 Text 0 File MMC.cpp, Line 17849
    StartDAO : CD-Text - Off

    5:36:28 PM #18 Text 0 File MMC.cpp, Line 22511
    Set BUFE: Buffer underrun protection -> ON

    5:36:28 PM #19 Text 0 File MMC.cpp, Line 18077
    CueData, Len=32
    41 00 00 14 00 00 00 00
    41 01 00 10 00 00 00 00
    41 01 01 10 00 00 02 00
    41 aa 01 14 00 43 1a 41

    5:36:28 PM #20 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    5:42:13 PM #21 SPTI -1135 File SCSIPassThrough.cpp, Line 215
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
    CDB Data: 0x2A 00 00 02 C6 40 00 00 20 00 00 00
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    Sense Area: 0xF0 00 03 00 02 C4 6B 0A 00 00 00 00 0C
    Buffer x0ab28ec0: Len x10000
    0x36 2E C4 D2 CC B4 7A DF CE 0E 76 90 8F 91 2C F2
    0x3A 4F 5B 44 AD F6 8D F9 F4 E7 40 82 C7 BA 58 CD
    0x9B F5 07 C8 24 B2 FA 66 17 35 BF 71 B6 72 5C 5E

    5:42:13 PM #22 CDR -1135 File Writer.cpp, Line 306
    Write error
    D: Optiarc DVD RW AD-7170S

    5:42:13 PM #23 Text 0 File DVDPlusDualLayer.cpp, Line 1424
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    5:42:13 PM #24 Phase 38 File dlgbrnst.cpp, Line 1767
    Burn process failed at 8x (1,200 KB/s)

    5:42:13 PM #25 Text 0 File SCSIPTICommands.cpp, Line 287
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    5:42:17 PM #26 Text 0 File Cdrdrv.cpp, Line 11444
    DriveLocker: UnLockVolume completed

    5:42:17 PM #27 Text 0 File SCSIPTICommands.cpp, Line 450
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

     
  4. ferguj1

    ferguj1 Active member

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    You have had enough I/O errors than now your DMA has reverted to off. See this LINK to get it fixed.

    Your drives doesn't like your media.
     
  5. sk8r128

    sk8r128 Member

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    the device is not IDE. the SATA controller says that it is already in DMA transfer mode.

    [​IMG]

    also like I said I was able to burn an audio CD with the same type of Media right before this attempt.
     
  6. ferguj1

    ferguj1 Active member

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    I read somewhere that using the NVIDIA Controller can cause conflicts and other problems. I can't find the exact thread right now but it said to uninstall the drivers and let windows install its own. I am not saying to take this action at the moment but you might look in to it further.
     

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