You will need to take it to a phone shop that has the equipment to unlock it. It will still work on your original Network. One solution for a hardlocked phone. For US residents: http://www.unlocknokia.us/viewforum.php?f=8&sid=e235edd38e5bfd09910548e6be6a177d I have no financial affiliation with this Site. I am acquainted with it and the work they do there. There are many. JG