ntl internet

Discussion in 'All other topics' started by thecraigc, Apr 25, 2005.

  1. thecraigc

    thecraigc Regular member

    Joined:
    Mar 10, 2005
    Messages:
    942
    Likes Received:
    0
    Trophy Points:
    26
    hi,

    just on sunday i was at my grandas house becase his internet was not working, so i went up to have a look, but i could not fix it. can anyone help, the computer registered a connection between the modem an the CPU but it did not register a connection between the modem and the phone line, i cheaked the wire and made sure all connections were all plugged in correctly but nothing happened, can anyone help...

    !!thecraigc!!
     
  2. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,165
    Likes Received:
    136
    Trophy Points:
    143
    windows sees the modem, does it do the diagnostic tests ok & is there a dial tone found when trying to dialup
     
  3. thecraigc

    thecraigc Regular member

    Joined:
    Mar 10, 2005
    Messages:
    942
    Likes Received:
    0
    Trophy Points:
    26
    yes it is broadband and when i tried to reconnect it done the annoying tone that sounds like an iratated donkey

    !!thecraigc!!
     
  4. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,165
    Likes Received:
    136
    Trophy Points:
    143
    can you replace the phone cord between the wall jack & the modem. can you try the modem on another line & a computer to see if problem follows or not
     
  5. thecraigc

    thecraigc Regular member

    Joined:
    Mar 10, 2005
    Messages:
    942
    Likes Received:
    0
    Trophy Points:
    26
    it's OK he got the ntl guy and he fixed it free of charge.

    !!thecraigc!!
     

Share This Page