I have a pc which keeps trying to dial a network connection. I have tried all I can think of to stop this from happening but have not been able to succeed. My internet connection is set to not ever dial a connection. Does anyone have any ideas how to stop or determine which program is attempting to dial out? Also, automatic updates is off. Thank you in advance for your help and consideration.
You have a dialer (spyware). ============================= Step 1 ============================= *Go Start > Control Panel. *Double-click Internet Options. *Under Temporary Internet Files, click the Settings button. *Click the View Files button. *Press CTRL+A to select all files. *Press DEL or click the Delete option at the top of the window. *Click the Yes button on the dialog box that appears. *After all the files are gone, close the window. *Click OK two times. *Close Control Panel. And..... ATF-Cleaner Please download ATF Cleaner by Atribune from here. Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. ============================= Step 2 ============================= Install Ad-Aware and scan your computer http://www.lavasoft.com/software/adaware/ - Download the Ad-Aware installation file from this link - Run the installer and install with default options - Start the program, if you are asked if you wish to update the definitions file, then say yes, and go ahead with the update - If you are not asked, press Check for updates now and update the definitions file - Next, press the Start, choose Perform full system scan, de-select Search for negligible risk entries, and check Search for low-risk threats is selected, then press Next - When the scan is complete, press Next and select the Critical Objects tab, right-click inside the window and choose Select All Objects, then select next, and confirm the removal. - Close Ad-Aware ============================= Step 3 ============================= Install and configure AVG Anti-Spyware Click here to download it This is the one you want: * Install AVG Anti Spyware * Double-click the icon on Desktop to launch AVG * On the main Status screen, under Your Computer's Security, click Resident Shield * Click the word active to change it to inactive * On the top of the main screen click Update. * Then click on Start Update. The update will start and a progress bar will show the updates being installed. * Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. * Once in the Settings screen click on "Recommended actions" and then select "Quarantine". * Under "Reports" o Select "Do Not Automatically generate report after every scan" When you have finished updating, do this: ______________________________ Run AVG Anti-Spyware with it's updated definitions...it's important that all windows must be closed. * Click Scanner * Click on the Scan tab * Click Complete System Scan to begin scanning. Once the scan is complete do the following: * If you have any infections you will prompted, then select "Apply all actions" * Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important). Now Close AVG Anti-Spyware. ============================= Step 5 ============================= Install Spybot S&D and scan your computer http://www.safer-networking.org/en/mirrors/index.html - Download the Spybot S&D installation file from this link - Run the installer and install with default options - Start the program, select Search for Updates - A list of updates should appear, right-click the list and select Select All, then click Download Updates near the top - Next, click Search & Destroy from the toolbar on the left side, and then click Check for problems from the top - When the scan is complete, place a check mark in the box next to all entries marked in red, and press Fix selected problems - Close Spybot S&D ============================= Step 6 ============================= Now I would like you to run an online scan, from here http://www.trendmicro.com/hc_intro/default.asp. 1. Once up click on "Scan now. It's Free" 2. Read the Term & Use and check "Yes, I accept the Terms of Use" and then click on "Launching HouseCall" 3. Quick Select: "Scan complete computer for Malware, grayware and vulnerabilities" click "Next" 4. Let Housecall go through ALL three "Steps". It can take upto 30 minutes or more to scan. 5. Please do not use your computer whilst the scan is in progress. 6. Once the scan is done select "clean all detected infections automatically" 7. For detected HTTP cookies, select "Remove all deteccted cookies". And click "Clean Now" 8. Then a message will come up; click "OK" and let it delete the selected infections. 9. During the clean up. Note any infected files down into a .txt file in Notepad. Ready to post in your next reply. 10. When asked to perforn a full scan again click "No". And restart your computer. ============================= Step 7 ============================= ComboFix 1. Download ComboFix by sUB combofix.exe 2. Double click combofix.exe & follow the prompts. 3. When finished, it shall produce a log for you. Post that log in your next reply. Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall. ============================= Step 8 ============================= Open your add/remove programs tab and remove any of the following programs if you find them listed. These are all malware (spyware/adware) entry’s that may appear in the add/remove programs tab so IF you find the entry...uninstall the program. 180 Search Assistant 180Solutions Active alert Ad Service AdTools AdTools Service Alexa toolbar BargainBuddy Bullseye Networks CashBack cosmi DH EasySearchBar Elite Sidebar Elite Toolbar Freeze Clip Art GAIN Gator Hotbar Outlook Tools Hotbar Web Tools HuntBar Internet Optimizer ISTbar ISTSvc MaxiFiles Media Access Media Gateway MySearch MyWay Search Bar MyWebSearch NavExcel Search Toolbar NavHelper ncase Oemji Toolbar Open Site Preview AdService Search Toolbar (HuntBar/WinTools) ShopperReports by Hotbar Sidefind SideSearch Slotchbar Software Update Manager SurfAccuracy SurfSideKick Upspiral Toolbar TurboDownload VBouncer Viewpoint Viewpoint Manager Viewpoint Media Player WareOut WeatherBug Web Rebates Web Search Toolbar (WinTools) Webhancer WhenU (any entry) WeirdOnTheWeb Windows AdService Windows AdStatus Windows ServeAd WinTools WinTools Easy Installer WSEM Update These are Optional removals but we recommend you remove them as well. Download Accelerator Plus Kazaa Kontiki Messenger Plus NetPumper NewDotNet P2P Networking StarWare WildTangent ============================= Step 9 ============================= Visit http://windowsupdate.microsoft.com/ Check for updates & install all updates found.
Way to go rav, that's got to be one of the most detailed "how to's" I've seen yet - other then a guide.
