Pioneer DVR-112D Power Calibration Error using Nero

Discussion in 'Nero discussion' started by sbains, Aug 8, 2008.

  1. sbains

    sbains Member

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    this is not a firmware or power supply issue. drive needs replacement, Pioneer does this free of charge whether drive is in warranty or not. see details below ...

    Contact Pioneer for a free replacement, here is the url http://www.pioneerelectronics.com/P...lity+in+Certain+Pioneer+Computer+Drive+Models



    The issue occurs only under limited environmental and use conditions that are not typical for most end users, so Pioneer anticipates that most users will not be affected. If you are not experiencing any issues currently, there is no need to take immediate action. The service issue does not pose any health or safety risk.

    Pioneer is aware of a potential issue with the above drives’ CD (not DVD) read/write capability. Under certain environmental and heavy use conditions, the above drives may become unable to read or write to CDs. To address this issue, for any of the above model drives that become unable to read and/or write to CDs, Pioneer will provide a replacement unit (which may be a newer model number) at no extra charge, shipping prepaid, subject to the terms and conditions of Pioneer’s standard limited warranty(excluding duration).

    Again, we anticipate that most drives will not be affected. However, if your DVR-1810, DVR-2810, DVR-X122, DVR-112D, DVR-112DBK, or DVR-112DSV drive becomes unable to read or write to CDs, please contact Pioneer Customer Service by one of the following methods:

    Complete an online replacement request form and submit it online. Once your model and serial number are validated, you will print out the completed form to mail along with the affected drive.

    This online form is for United States customers only. For Canadian residents, please contact Pioneer Electronics of Canada customer service directly at 877-283-5901.
     
  2. gwendolin

    gwendolin Senior member

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    I reside in Australia and this is "old" news to me....my 112 Kacked itself early this year...only 1 month old at the time. Unit was replaced by Pioneer with later model.

    So it appears that the problem is not only contained to Oz.
     

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