Hello folks... I am experiencing a "pop-up" that I can't get rid off. I can't find it in the registry keys, Malware, Norton, ATF...can't find it. I am including the entire address for this monster as well as Hijack This log file. I'm thanking everyone in advance for the help. Whole address: http://ib.adnxs.com/pop? enc=6Ba6EoHqzT_oFroSgerNPwAAAAAAAPA_6Ba6EoHqzT_oFroSgerNP7mkAiSWBPtwFk9ZnlC0-yqW3EJQAAAAAPRnDQAdAgAAHQIAAAIAAAAN8SgAlEECAAAAAQBVU0QAVVNEANACLAEHBAAAIiQAAgQCAQUAAIQApSIioAAAAAA.&cnd=%21giXpzwiO5B0QjeKjARgAIJSDCTADOIeICEAESJ0EUPTPNVgAYJYDaABwigF43gGAAZoCiAHeAZABAZgBAaABCqgBALABALkB6yp7LoTqzT_BAesqey6E6s0_yQGzBjlvtP_EP9kBAAAAAAAA8D_gAQA.&udj=uf%28%27a%27%2C+16620%2C+1346559126%29%3Buf%28%27r%27%2C+2683149%2C+1346559126%29%3B&ccd=%21FwVdLgiO5B0QjeKjARiUgwkgBA..&vpid=45&creative_click=http%3A%2F%2Fwww.arcadecandy.com%2Faj%2F551%2F5361%2FSUBID%2FREQUESTID&referrer=http%3A%2F%2Fib.adnxs.com%2Fpop%3Fenc%3DU8xB0NGqzj9TzEHQ0arOPwAAAAAAAPA_U8xB0NGqzj9TzEHQ0arOP8UXB-W5YZlMFk9ZnlC0-yqP3EJQAAAAAPRnDQAdAgAAHQIAAAIAAAD4sxMAlEECAAAAAQBVU0QAVVNEANACLAEHBAAAFzAAAgQCAQUAAIQAUiUsmAAAAAA.%26cnd%3D%2521GySQHQiS2Q8Q-OdOGAAglIMJMAM4h4gIQARInQRQ9M81WABglgNoAHBCeAKAAVaIAQKQAQGYAQGgAQqoAQCwAQC5AbPbOCPTqs4_wQGz2zgj06rOP8kBuTwk0vWaxT_ZAQAAAAAAAPA_4AEA%26udj%3Duf%2528%2527a%2527%252C%2B15733%252C%2B1346559119%2529%253Buf%2528%2527r%2527%252C%2B1291256%252C%2B1346559119%2529%253B%26ccd%3D%2521HAVKKwiS2Q8Q-OdOGJSDCSAE%26vpid%3D45%26creative_click%3Dhttp%253A%252F%252Faegis.GetValuePlus.com%252FDefaultPage.aspx%253Fnm%253D01lgavw2kwxjab%26referrer%3Dhttp%253A%252F%252Fus.mc1814.mail.yahoo.com%252Fmc%252FshowMessage%253F.rand%253D210744448%2526mid%253D2_0_0_1_469110_ALvVimIAABB6UELcbw2mC2I4XH4%2526fid%253DInbox%26dlo%3D1&dlo=1 Hijack This Log: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:18:06 AM, on 9/3/2012 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Citrix\GoToMyPC\g2svc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Citrix\GoToMyPC\g2comm.exe C:\Program Files\Citrix\GoToMyPC\g2pre.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Citrix\GoToMyPC\g2tray.exe C:\Program Files\Norton 360\Norton 360\Engine\6.3.0.14\ccSvcHst.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\Program Files\Norton 360\Norton 360\Engine\6.3.0.14\ccSvcHst.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\SM1BG.EXE C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe C:\Program Files\GamesBar\SearchEngineProtection.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files\Common Files\Java\Java Update\jucheck.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Yahoo!\Companion\Installs\cpn1\ytbb.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\msiexec.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R3 - URLSearchHook: (no name) - {3f2ae504-aa17-4805-90e8-56e48f98731c} - C:\Program Files\BibleTriviaTime_4l\bar\1.bin\4lSrcAs.dll (file missing) R3 - URLSearchHook: YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll O2 - BHO: QpBHO Class - {1658D3A1-9E13-4196-A82A-D70D70880F36} - C:\Program Files\Hewlett-Packard\SmartPrint\QuickPrintBHO.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Norton 360\Engine\6.3.0.14\coIEPlg.dll O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Norton 360\Engine\6.3.0.14\IPS\IPSBHO.DLL O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: BHO_PROJECT - {9194649F-7143-4308-90C1-D6A35B0E354E} - C:\Program Files\OApps\bho_project.dll O2 - BHO: GamesBarBHO Class - {CB0D163C-E9F4-4236-9496-0597E24B23A5} - C:\Program Files\GamesBar\2.0.1.109\oberontb.dll (file missing) O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Norton 360\Engine\6.3.0.14\coIEPlg.dll O3 - Toolbar: (no name) - {7abeab51-07be-42c5-89b4-c7f1a3a31816} - (no file) O3 - Toolbar: (no name) - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - (no file) O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun O4 - HKCU\..\Run: [Advanced SystemCare 5] "C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart O4 - HKCU\..\Run: [SearchEngineProtection] C:\Program Files\GamesBar\SearchEngineProtection.exe O4 - S-1-5-18 Startup: _uninst_41650139.lnk = C:\Documents and Settings\Owner\Local Settings\Temp\_uninst_41650139.bat (User 'SYSTEM') O4 - .DEFAULT Startup: _uninst_41650139.lnk = C:\Documents and Settings\Owner\Local Settings\Temp\_uninst_41650139.bat (User 'Default user') O4 - Startup: _uninst_41650139.lnk = C:\Documents and Settings\Owner\Local Settings\Temp\_uninst_41650139.bat O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: &Search - http://tbedits.bibletriviatime.com/...7212-4CAE-B1B7-468AADAF0D32&n=2012031400&cv=1 O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://zone.msn.com O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - http://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect118.cab O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} (UnoCtrl Class) - http://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab O16 - DPF: {8C279F4E-917E-4CD2-8DF0-D9C73C0CE763} (ZPA_WheelOfFortune Object) - http://zone.msn.com/bingame/zpagames/zpa_wof.cab55579.cab O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (MSN Games – Hearts) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab99160.cab O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553547600} - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {FF3C5A9F-5A91-4930-80E8-4709194C2AD3} (CheckersZPA Object) - http://zone.msn.com/bingame/zpagames/CheckersZPA.cab55579.cab O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (MSN Games – Backgammon) - http://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Norton 360\Engine\6.3.0.14\ccSvcHst.exe O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- End of file - 11100 bytes Thank you so very much for any help. I've reached my "know-what-to-do" limit but am more than happy to learn more. jmk1011
moved to correct forum as not an "all other topics" issue. have you tried system restore thru safemode administrator to before this problem started?
go into internet options in control panel & click on the advanced tab near top right. click the "restore advanced settings" tab near middle right. put a check mark back in "empty temporary internet files folder when browser is closed". click on the "reset" tab near bottom right corner to reset internet explorer.
Kudos to you ddp!!!!!. I wish I could thank you properly but suffice it to say, you are my hero!!!! Thank you, thank you, thank you.
rihana05, read jmk1011's 2nd sentence here, look at the red word. "I can't find it in the registry keys, Malware, Norton, ATF...can't find it."
@ddp, is there a similar procedure for Firefox to get rid of this? I too have tried several malware removal tools. I cant seem to find any trace of it in the registry either. If not a simple procedure like in IE, can you tell me what entries to look for in the registry? It primarily seems to be happening only in Yahoo sites using the Firefox browser. Thanks!