ok my wifes laptop will not connect to the internet through the modem it will not detect a dial tone but it is hookrd up just fine self diganostic comes up clean and there should be no problems but there is it use to be a lucent win modem but when i updated it it became a agere modem if anyone has any ideas how to fix or what to do to further test please help
Mr, I realy dont know about this but i guess you should either check the driver or remove the update, i wish i can be more help .If you checked this and i was right about any of these two please let me know .
Try another cable? Does the PC attempt to dial out at all? Have you setup the details within the modem configuration? Have you setup the correct telephone number/settings within internet explorer?
yes i have set up everything it try to dial and after like maybe 5 to 10 secs it pops up no dial tone i know that the cable is good and it didnt work even before i updated it i thought that maybe that the jack wasnt connected to the modem so i took the laptop apart but it was so i am kinda stuck at this point the modem itself shouldnt be defective cause its self diagonstic came up fine
self diagnostic can say 1 thing but modem will do other as learned from experience. more than likely blew a component on the modem jack section as come across that a couple of times. i presume modem is built in, correct??
ok just took the modem out and peeled off the sticker and one of the componets popped off of the board so i soldered it back on ill see if that fixes it
LOLLOL Sometimes, I will try to help and find out that the person having the trouble, has already tried what I suggested. It is like I have gone brain dead, and can't read everything in the origninal post.
Damn, you must be too frigging young. You remembered. I remember an oops way back when, but it wasn't the Agent Orange affect. It was the cold Minnesota winter that did it that time. Well, that's my story, and I'm sticking to it.
