Hi I have a problem on my pc which I found is in the startup called Rebooter Application. When I use msconfig/startup and un tick the Rebooter Application, as soon as I select apply the tick in the box re-appears again. Can anyone advise me how to remove this program for good.
Download HijackThis. Run the program, and click "Do a system scan and save a logfile". Post that logfile here in a reply.
Hi Fredil - here is my Hijack this report - I must say that before the report finished a few error messages appeared. the first one read. FOR SOME REASON YOUR SYSTEM DENIED WRITE ACCESS TO THE HOST FILE. IF ANY HIJACK DOMAINS ARE IN THIS FILE,HIJACK THIS MAY NOT BE ABLE TO FIX THIS FILE. ERROR 2 AN UNEXPECTED ERROR HAS OCCURED AT PROCEDURE: modMain CheckOther 1item() Error#75 -PathFile access error * How you can reproduce the error * A complete HijackThis scan log, if possible Windows version: Windows NT 6.00.1904 MSIE version: 7.0.6000.16386 HijackThis version: 1.99.1 Logfile of HijackThis v1.99.1 Scan saved at 07:47:18, on 23/04/2007 Platform: Unknown Windows (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16386) Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Nero\Nero 7\InCD\InCD.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files\Spyware Doctor\SDTrayApp.exe C:\Windows\system32\taskeng.exe C:\Program Files\Nero\Nero 7\Nero StartSmart\NeroStartSmart.exe C:\Program Files\Nero\Nero 7\Nero Vision\NeroVision.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe D:\emule downloads\PC CLEAN TOOLS + VIRUS CHECKERS\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.yahoo.co.uk R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [SDTray] C:\Program Files\Spyware Doctor\SDTrayApp.exe O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto O4 - Global Startup: VTAgentReboot.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\Windows\system32\Shdocvw.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O11 - Options group: [INTERNATIONAL] International* O13 - Gopher Prefix: O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5009/mcfscan.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL O20 - Winlogon Notify: SDNotify - C:\Program Files\SpywareDetector\SDNotify.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing) This message has been copied to your clipboard. Click OK to continue the rest of the scan.
also if it helps I have upgraded to windows vista ultimate which has been installed on my pc for 5 weeks now, and all was running fine till a few days ago so I don't think it's vista's fault.
Dunno what's up with the error message, but I'll see what I can find. A firewall is necessary to prevent against hackers, viruses, and other miscellaneous intrusions. For a free firewall, I recommend Comodo. You'd think a virus would have a more creative and less obvious name. This is the offending HijackThis entry: O4 - Global Startup: VTAgentReboot.exe Run HijackThis again, and this time, click "Do a scan only". Check the following files: O4 - Global Startup: VTAgentReboot.exe O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resourc...s/wlscctrl2.cab Hit "Fix Checked" and close HijackThis. Right-click on HijackThis; there should be an option that says "Rename". Click that option, and rename HijackThis.exe to asdf.exe. Next, download and unzip/extract LSPFix from here. Double-click on LSPFix.exe. It should show an error. This is what I want to happen. Click "Finish", and run LSPFix again. This time, it should not show an error. For your third step, go to the Start Menu and click "Run". In the box, type the following, without the quotes: "regedit" DO NOT MESS AROUND WITH THIS NORMALLY! You can seriously mess up your computer and your OS. A window called "Registry Editor" should pop up. Press F3 (if you have function keys assigned, disable them), and in the search box, type (again, without the quotes): "RunServices" There should be a pane on the left. When the search finished, the pane should display (near the bottom) a folder named "Run". Click on the folder (not the "+" sign) and try to find something like: VTAgentReboot.exe Right click it and select "Delete". If you cannot find that file, reboot your computer and try to find it. Finally, open HijackThis and do a scan and save a logfile. Post that logfile here in a reply.
Hi Fredil thanks for all your help - well let me explain during the time I recievied your advice I had already managed to rid myself of the vtruck entry from my registry editor but it took a while because it kept re-appearing when I looked at the msconfig startup. I eventually found hidden files which I managed to be able to view, and deleted the offending file which in turn didn't re-appear again. That said I then got your message and tried to follow it, I managed to delet another file you suggested and think I followed your other advice, but for some reason It did not go as planned ( probably me ) I tried again a few times till eventually I thought I would put my vista disc in and do an install to refresh any files that may have been corrupted as lspfix would not work & they suggested that this was the last resort to do. Well I did the install & I was glad that all my files were still in place, but when I ran hijackthis I'm still getting 2 error messages - the first one being For some reason your system denied write access to the Host file.......etc. 2nd error message is An unexpected error has occured at procedure: modmain Checkother1item() error #75 - path/file access error. Anyway I have sent this new hijackthis report to see if you can offer any more advice thank you. Logfile of HijackThis v1.99.1 Scan saved at 11:35:57, on 24/04/2007 Platform: Unknown Windows (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16386) Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\wuauclt.exe D:\emule downloads\PC CLEAN TOOLS + VIRUS CHECKERS\hijackthis\HijackThis.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.yahoo.co.uk R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O11 - Options group: [INTERNATIONAL] International* O13 - Gopher Prefix: O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL O20 - Winlogon Notify: SDNotify - C:\Program Files\SpywareDetector\SDNotify.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
hello fredil I ran a few trial software packages namely spyware doctor & spyware detector in spyware detector it reported that I had 2 backdoor viruses it would not delete them untill I bought their product - however they did show you the path to where the files were situated 1 was in c:\prorams\instalshield\some big long number. which I managed to delete the other was in the registry which was "MSCONFIG" Ideleted this also but when I rebooted I checked and the "MSCONFIG" was back again. Also I tried hijack this again, and it scanned okay this time with no error messages so I have sent you this lates scan if that might help you ( I did see a few that said file missing ) but I have not checked any the boxes untill I hear from you. Logfile of HijackThis v1.99.1 Scan saved at 16:12:38, on 24/04/2007 Platform: Unknown Windows (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16386) Running processes: C:\Windows\SYSTEM32\WISPTIS.EXE C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\wuauclt.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\conime.exe C:\Program Files\SpywareDetector\SDSystemTray.exe D:\emule downloads\PC CLEAN TOOLS + VIRUS CHECKERS\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.yahoo.co.uk R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll O11 - Options group: [INTERNATIONAL] International* O13 - Gopher Prefix: O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL O20 - Winlogon Notify: SDNotify - C:\Program Files\SpywareDetector\SDNotify.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
Sorry about the kinda late reply Well, first of all, you need a firewall. I find http://www.personalfirewall.comodo.com/]Comodo to be quite useful, though you will have to customize it a bit. You can remove all the entries that say (file missing) or (no file) at the end. Reboot your computer, rename HijackThis to asdf.exe, and post another log.
Hi Fredil, I too am sorry for the long delay in replying to your last advice to me. The reason is because I tried to delete various files in regedit that I suspected as being the problem in my PC. The only thing was some files would not delete - even in safe mode. I eventualy decided to do a clean install of windows vista not keeping my old files this time, but I have just done a new HJT scan, and I can only manage to get this to work if I run the program as an Administrator. The missing files you told me to delete, unfortunately won't delete - they reappear when I do another scan? Logfile of HijackThis v1.99.1 Scan saved at 20:18:12, on 06/05/2007 Platform: Unknown Windows (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16386) Running processes: C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\system32\wuauclt.exe D:\emule downloads\PC CLEAN TOOLS + VIRUS CHECKERS\asdf.exe\asdf.exe.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll O11 - Options group: [INTERNATIONAL] International* O13 - Gopher Prefix: O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
You reinstalled your OS? Well, that's an option. Can you do another scan and post your log again? It's either Vista being incompatible with HijackThis, or the log got cut off.
Hi Fredil as you can see from the top line of HJT that it does not recognise the OS (unknown) so you must be right about the HJT version I use - ( is there a version for vista ultimate ? ). Worryingly when I tick boxes 010 & 023 & click fix, when I do another scan they all re-appear again. Logfile of HijackThis v1.99.1 Scan saved at 11:34:36, on 07/05/2007 Platform: Unknown Windows (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16386) Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe C:\Program Files\Nero\Nero 7\InCD\InCD.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\BitTorrent\bittorrent.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\Macromed\Flash\FlashUtil9c.exe D:\emule downloads\PC CLEAN TOOLS + VIRUS CHECKERS\asdf.exe\asdf.exe.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll O11 - Options group: [INTERNATIONAL] International* O13 - Gopher Prefix: O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
The O10 and O23 are normal; they are components of Vista. Download HijackThis from that link; it is a Trend Micro HijackThis beta and may (no guarantees) work better with XP. It works the same way, too.
hi Fredil I downloaded the latest hjt version, at first it would not run without some stops, but then I realised I should have ran the program as Administrator which the next time it opened up fine. I have included the latest scan which you will notice that 010 has gone & also there is no missing files in 023. I did also download from the microsoft site Windows live onecare scanner (free 90 day trial ) when it did a free pc scan it did find 75 errors in the registry along with quite a number in temp files. Can you tell me if my latest HJT log is ok or are there anymore files I should remove. thanks. Logfile of Trend Micro HijackThis v2.0.0 (BETA) Scan saved at 21:29:15, on 08/05/2007 Platform: Windows Vista (WinNT 6.00.1904) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe C:\Program Files\Nero\Nero 7\InCD\InCD.exe C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe C:\Program Files\BitTorrent\bittorrent.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\Macromed\Flash\FlashUtil9c.exe D:\emule downloads\PC CLEAN TOOLS + VIRUS CHECKERS\HiJackThis_v2.0.0.0.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe" O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto O13 - Gopher Prefix: O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe -- End of file - 2778 bytes
Hmm... it's even shorter... Well, with the limited logfile, I can't tell if there's anything wrong. Frankly, I don't think so, but...
