i have random ,pop up appearing and firefox opening with iit how can ii fix this and which programme should i get.
Follow these steps: ATF-Cleaner Please download ATF Cleaner by Atribune from here. Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. Install Ad-Aware and scan your computer http://www.lavasoft.com/software/adaware/ - Download the Ad-Aware installation file from this link - Run the installer and install with default options - Start the program, if you are asked if you wish to update the definitions file, then say yes, and go ahead with the update - If you are not asked, press Check for updates now and update the definitions file - Next, press the Start, choose Perform full system scan, de-select Search for negligible risk entries, and check Search for low-risk threats is selected, then press Next - When the scan is complete, press Next and select the Critical Objects tab, right-click inside the window and choose Select All Objects, then select next, and confirm the removal. - Close Ad-Aware Install and configure Ewido Anti-Spyware http://www.ewido.net/en/download/ - Download the Ewido anti-spyware setup program from this link - Run the program to start installation of Ewido, accept the EULA and the default options - Once Ewido has been installed and is running, open the Ewido window and under Your Computer's Security select Update Now, then select Start Update - Ewido will now update it's definition files - If for any reason Ewido cannot update, download the Full Database from here: http://www.ewido.net/en/download/updates/, execute the update file and this will complete the update - Next, under Your Computer's Security select Scan Now, and then choose the Settings tab. ----- Under How to act? select Quarantine ----- Under How to scan? and Possibly unwanted software make sure all boxes are ticked ----- Under Reports select Automatically generate report after every scan and make sure Only if threats are found is unchecked ----- Under What to scan? select Scan every file - Close Ewido Install Spybot S&D and scan your computer http://www.safer-networking.org/en/mirrors/index.html - Download the Spybot S&D installation file from this link - Run the installer and install with default options - Start the program, select Search for Updates - A list of updates should appear, right-click the list and select Select All, then click Download Updates near the top - Next, click Search & Destroy from the toolbar on the left side, and then click Check for problems from the top - When the scan is complete, place a check mark in the box next to all entries marked in red, and press Fix selected problems - Close Spybot S&D Now I would like you to run an online scan, from here http://www.trendmicro.com/hc_intro/default.asp. 1. Once up click on "Scan now. It's Free" 2. Read the Term & Use and check "Yes, I accept the Terms of Use" and then click on "Launching HouseCall" 3. Quick Select: "Scan complete computer for Malware, grayware and vulnerabilities" click "Next" 4. Let Housecall go through ALL three "Steps". It can take upto 30 minutes or more to scan. 5. Please do not use your computer whilst the scan is in progress. 6. Once the scan is done select "clean all detected infections automatically" 7. For detected HTTP cookies, select "Remove all deteccted cookies". And click "Clean Now" 8. Then a message will come up; click "OK" and let it delete the selected infections. 9. During the clean up. Note any infected files down into a .txt file in Notepad. Ready to post in your next reply. 10. When asked to perforn a full scan again click "No". And restart your computer. Report back & let me know how it helps, also this is the incorect topic for this, next time try the windows spyware and virus forum.
