Scouser are you out there... one more thing!!!

Hey everyone,

Need a major dig out, and really dont think anyone will have the knowledge i am looking for!!!, in short the story is as follows moved house and brought the NTL Pace box card and all the cables. The pace box is model no: DC 22 1KN and i want to be able to set it up myself in the new place, as i have been waiting 12-13 weeks for NTL and they aint seem to be calling!!, i can hook it all up but it goes on to look for an engineers code, anyone out there who can help. i have been searching on line for 7 weeks trying to find help, please please please give me a dig out!!!!!!!!

 

one of my mates is still waiting 4 months for a connection
n ot
t o
l ong
u wish.
u would be better off with a cable box!

 

I wish mate, dont want to spend everything and i have the pace N*L Box and just need some sort of code, and how to put it in to the tv??,

Any luck with your mate

 

trying asking scouser he might know, or of someone.

 

You cannot do it yourself as N** have to provision it for you. Basically their engineer will come to your house get the BKD/IRD numbers from the box they will then log it onto the network.

 

Hey Scouse,

Thanks for getting back to me.....Is there anyway i can get the BKD/IRD numbers from the box???? how does he get it?????


Really appreciate the help mate, whish there were more people willing to help

 

There is loads of people here to help, you can read the info off your box. The problem you have is you need an N** engineer to send either a text or to call to head office with your box info to make it active/on stream again.

Your box is fine you need it activated at the N** headend and only an N** engineer can do this for you.

Where have you moved to that it has taken this long for N** not to have done this yet?

 

We moved about 5 minutes walk away to kimmage in Dublin, and i though i'd take down all the information from the box, and i could input the model number, part code, barcode into some where and they would have a code i could use, because when i hook it up to the tv, it say's please wait and then on the N*L page there is a place you can go to enter codes,
Previously when we got the box and your man came out he had numbers written in a book he just inputted!!,

So i guess i'll just have to wait, your saying???

Cheers

Corben1

 

You can get into the engineers screen but that will do you know good. Basically they have to make your box live again to your new address. As I suppose you cancelled your service in the old address. Tell me one thing is your cable into the new place live?

 

yea it seems to be mate?????why so??

 

Just checking as N** might have left your box live but your cable dead. Your in Kimmage there is a lot of cabling work going on in your area. Why have they not come out to you after such a long time are you ringing them everyday as they have no excuse not to have you up after that lenght of time.

 

No Idea mate, been waiting ages rang them about one a week, always someone different each time i ring, how do you know if it could be still active???, thanks for responding, been looking for answers for weeks now. Really brightening up my day, even if there is no light at the end of the N*L Tunnel

 

u da man always with info thanks for help
knowlodge is power!

 

No Idea mate, been waiting ages rang them about one a week, always someone different each time i ring, how do you know if it could be still active???, thanks for responding, been looking for answers for weeks now. Really brightening up my day, even if there is no light at the end of the N*L Tunnel

 

By right they have to give you a date to which they will call out to you, if you have a contract with them. To check if the line is live you should be able to plug it directly into the back of the TV and you should get around 17/18 channles on a basic package in your area.

 

nly four channels pop up, tg4, rte, network2 and tv3??

 

They are basic free to air channels, your digital line has not been made live either. You really need N** to come out. One thing that works with them is if you say that because of the lenght of time you are waiting you are changing over to S*y and when you ring customer services make sure you get to speak to a manager. This usually puts a fire under their ar*e.

 

Cheers Scouser,

Really appreciate it.....say i get them to come out and get the usual 50 yoyo basic subscribtion, is there a way of getting extra movie channels etc etc...you know what mean

 

Thats what its all about here you can buy a simple box like a Starview or Eurovox and with some firmware on it away you go. BTW I only live a few minutes away from you and I have "all" the channels

 

and with this box how much are you typically going to pay for, does it run combined with the n*l pace box.



Took your advice and rang them there threatening to move to S*Y, and they commited to Tuesday. So should i look to buy a box like a Starview or Eurovox, NEIGHBOUR??