Software Problems

Hi please can anyone help me, i am trying to upload the following update onto my box (STARVIEWH20070527300eE)and i keep getting the following come up: Cant open serial port . Last Error: The system cannot find the file specified.
It looks like i have an original box and not a clone but still im struggling,

I have tryied to follow all precedures as per forums (probably missed the important info)

Any help or advice would be appreciated,

Thanks in advance

 

Did you unzip the file before you tried to use it.

 

Hi thanks for the reply, i did unzip the file and followed all directions but still had no luck,

Any other ideas mate

 

The GTROM software defaults to COM1, try changing it to COM2, the most likely alternative. If that fails, try COM3 and COM4, but it's unlikely to be either of those.

 

I have tried all that already and still am having no luck, i now am starting to think its something to do with my installation as i dont think the computer and the lead are commuticating with each other.

Any ideas on how to get the drivers/software for the rs 232 lead to work ?

On device manager it comes up with a yellow warning/signal which basically tells me its not full installed properly,

Please help help help

 

you could have a dogdey cable did you use it before

 

No i purchased it from ebay - Its a usb - serial then serial rs232 to back of starview box.

I had to do it that way as im doing it off a laptop.....

Any ideas ??

 

i think you do need drivers for that as it is a usb

 

Anyone been in the same position, any ideas or links....

Thanks

 

if i find drivers or any info i will tell you

 

If you google it you will find lots of drivers. I did.

 

Ok guys thanks very much i will have a look now....

Watch this space

 

I have come to the conclusion i need to sort this out on a pc....I have another question....

At present i am running software 2.57 but have the update 3.00 available. I hav'nt had problems with my boxes 4 around 8 days but still unsure whether to update as i have read about a few problems with freezing etc....

Could anyone clarify what i should do as im unsure where to go from here...

Is there another update avalable ?

Thanks

 

yes v4 was released yesterday and has solved the channel freezing issues.

 

Steo46 where can i gain access of the latest version 4.00. Can you help me or advise on where to get it from ?

Thanks

 

http://satfiles.co.uk/index.php/topic,1310.0.html You can download it from this link.

 

Thanksa steo46 your a legend lets hope its all ok once loaded on,

Thanks again

 

it should be fine that is a quality download

 

Ok mate i will let you know how i get on

Thanks