Sony DVD burner??

Discussion in 'Nero discussion' started by Real78, Jan 27, 2009.

  1. Real78

    Real78 Member

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    System
    Windows XP Pro
    250gig HD
    1gig RAM

    Software I have tired to use Nero 8-9,and Roxio 9.

    Issue I am unable to burn DVD with my Sony DRX-840U on my computer. I am able to burn CD-Rs with it but not DVD-R's, I did the whole try new media nothing get an error with in 13 secs of trying to burn a DVD. I am able to burn DVDs on my friends computer and my MAC computer but not my PC. Anyone else ever have a problem like this?

    There are no drivers for this burner as it is a plug and play unit I spoke with Sony about it for two days and no luck.
     
  2. dailun

    dailun Active member

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    I had the same problem on my DRU-810.

    They (Sony) will make you run their diagnostics software and provie to them that your drive is defective.

    After you go through that step and e-mail the test results to Sony, if the drive is under warranty they will issue an RMA and eventually get a new drive.

     
  3. ddp

    ddp Moderator Staff Member

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    moved to correct forum as not a ratdvd discussion issue. when burning dvd's on the other computers, were you burning them on that drive as it is supposedly external or on the computer's own burner?
     
  4. Real78

    Real78 Member

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    Yes, external dvd burner and I Sony sent me a RMA but I went to my friends house after I got off the phone with them and it burned a DVD-r with no problem. Thats what gets me and I updated my PC up to Serv.Pack 2 waiting to see if it was Pack 3 that cause the problem guess not.
     
  5. Real78

    Real78 Member

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    Sorry didn't know where to go with this question I am new to the forum.
    Here is the error code it gives me.
    Roxio 9
    Sens: 00 ASC:00 (Command 2A)
    Px.dll: 4.8.39.500
    PXAFS.DLL: 4.8.39.500
    pxdrv.dll: 1.02.34a
    PxMass.dll:4.8.39.500
    PxSFS.DLL: 4.8.39.500
    PxWave.dll: 48.39.500
    pxwma.dll: 1,0,0,3
     
  6. ddp

    ddp Moderator Staff Member

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    do you have both nero & roxio on at the same time & which was installed 1st?
     
  7. Real78

    Real78 Member

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    No I dont
     
  8. Real78

    Real78 Member

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    So I installed Nero 7 and here is the error code it gives me.


    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 6/11/1997 7:01:02 PM
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=169792 bytes, created 3/14/2007 12:02:04 PM

    NT-SPTI used
    Nero Version: 7.5.14.2
    Internal Version: 7, 5, 14, 2
    (Nero Express)
    Recorder: <SONY DVD RW DRU-840A> Version: SS01 - HA 1 TA 2 - 7.5.14.2
    Adapter driver: <USB 2.0> HA 1
    Drive buffer : 2048kB
    Bus Type : set to ATAPI (3) -> ATAPI, detected: ?
    CD-ROM: <Verbatim 522452AL >Version: 68S1 - HA 1 TA 0 - 7.5.14.2
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD3200AAJB-22WGA0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : Verbatim 522452AL atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : MagicISOVirtual DVD-ROM 1.0A mcdbus Port 4 ID 0 DMA: Off

    === CDRom-Device-Map ===
    Verbatim 522452AL D: CDRom0
    SONY DVD RW DRU-840A E: CDRom2
    MagicISO Virtual DVD-ROM F: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 895MB (916716kB)
    Free physical memory: 106MB (108864kB)
    Memory in use : 88 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    27.1.2009
    Burn DVD Image
    11:11:58 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    11:11:58 PM #2 Text 0 File Burncd.cpp, Line 3490
    Turn on Disc-At-Once, using DVD media

    11:11:59 PM #3 Text 0 File DlgWaitCD.cpp, Line 307
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 1983045 (440:40.45, 3873MB)

    11:11:59 PM #4 Text 0 File DlgWaitCD.cpp, Line 319
    Write in overburning mode: NO (enabled: CD)

    11:11:59 PM #5 Text 0 File DlgWaitCD.cpp, Line 2940
    Recorder: SONY DVD RW DRU-840A, Media type: DVD-R
    Disc Manufacturer: MCC 01 - RG20
    Disc Application Code: 64, Disc Physical Code: 193

    11:11:59 PM #6 Text 0 File DlgWaitCD.cpp, Line 493
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    11:11:59 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 792
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 1983046 (1983046) = #1983046/440:40.46
    not relocatable, disc pos for caching/writing not required/not required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1983046 blocks [E: SONY DVD RW DRU-840A]
    --------------------------------------------------------------

    11:11:59 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 995
    Prepare [E: SONY DVD RW DRU-840A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4061278208, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 1983046 | 1983046 | 0x00
    1983046 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    11:11:59 PM #9 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    11:11:59 PM #10 Text 0 File Burncd.cpp, Line 4263
    Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

    11:11:59 PM #11 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    11:11:59 PM #12 Text 0 File Burncd.cpp, Line 4382
    Cache writing successful.

    11:11:59 PM #13 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    11:11:59 PM #14 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 4x (5,540 KB/s)

    11:11:59 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2712
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    11:11:59 PM #16 Text 0 File DVDR.cpp, Line 3146
    Recording mode: Sequential Recording Mode

    11:11:59 PM #17 Text 0 File DVDR.cpp, Line 3302
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    11:11:59 PM #18 Text 0 File Cdrdrv.cpp, Line 9826
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: -
    Revision number of minimum recording speed: -
    Revision number table of recording speed: - - - - - - -
    Class: 0
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    11:11:59 PM #19 Text 0 File ThreadedTransfer.cpp, Line 269
    Pipe memory size 83836800

    11:12:14 PM #20 Text 0 File Cdrdrv.cpp, Line 1333
    23:12:14.718 - E: SONY DVD RW DRU-840A : Queue again later

    11:12:15 PM #21 SPTI -600 File SCSIPassThrough.cpp, Line 179
    CdRom2: SCSIStatus(x00) WinError(121) NeroError(-600)
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 01 40 00 00 20 00 00 00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x076e02c0: Len x10000
    0x00 00 01 BA 44 00 04 04 94 AB 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 C1 0D 31 00 01 C5 53 11 00 01 AD
    0xDD 1E 60 E8 00 00 01 B3 2D 01 E0 24 17 EE 23 82

    11:12:15 PM #22 CDR -600 File Writer.cpp, Line 299
    Device not available
    E: SONY DVD RW DRU-840A

    11:12:50 PM #23 Text 0 File DVDR.cpp, Line 3704
    EndDAO: Last written address was 319 (13Fh)

    11:12:50 PM #24 CDR -1114 File WriterStatus.cpp, Line 162
    Reset occurred
    E: SONY DVD RW DRU-840A

    11:12:50 PM #25 TRANSFER -24 File WriterStatus.cpp, Line 162
    Could not perform end of Disc-at-once

    11:13:11 PM #26 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 4x (5,540 KB/s)

    11:13:11 PM #27 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    11:13:14 PM #28 Text 0 File Cdrdrv.cpp, Line 11061
    DriveLocker: UnLockVolume completed

    11:13:14 PM #29 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9200 bytes, created 3/12/2008 3:00:00 AM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.83a, size=44944 bytes, created 6/16/2008 3:00:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  9. ddp

    ddp Moderator Staff Member

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    moved to nero forum.
     
  10. Real78

    Real78 Member

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    Does anyone have a clue? I just installed Nero 9 and here is the Log for the error today.




    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 6/11/1997 7:01:02 PM

    NT-SPTI used
    Nero Version: 9.2.6.100
    Internal Version: 9, 2, 6, 100

    Recorder: <SONY DVD RW DRU-840A> Version: SS01 - HA 1 TA 2 - 9.2.6.100
    Adapter driver: <USB 2.0> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD-ROM: <MagicISO Virtual DVD-ROM >Version: 1.0A - HA 1 TA 1 - 9.2.6.100
    Adapter driver: <SCSI> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD3200AAJB-22WGA0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : Verbatim 522452AL atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : MagicISOVirtual DVD-ROM 1.0A mcdbus Port 4 ID 0 DMA: Off

    === CDRom-Device-Map ===
    Verbatim 522452AL D: CdRom0
    MagicISO Virtual DVD-ROM F: CdRom1
    SONY DVD RW DRU-840A E: CdRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 895MB (916716kB)
    Free physical memory: 346MB (354544kB)
    Memory in use : 61 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    28.1.2009
    Burn DVD Image
    7:58:19 PM #1 Text 0 File SCSIPTICommands.cpp, Line 452
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    7:58:19 PM #2 Text 0 File Burncd.cpp, Line 3587
    Turn on Disc-At-Once, using DVD media

    7:58:19 PM #3 Text 0 File DlgWaitCD.cpp, Line 313
    Last possible write address on media: 2297887
    Last address to be written: 2054585

    7:58:19 PM #4 Text 0 File DlgWaitCD.cpp, Line 325
    Write in overburning mode: NO (enabled: CD DVD)

    7:58:19 PM #5 Text 0 File DlgWaitCD.cpp, Line 2882
    Recorder: SONY DVD RW DRU-840A, Media type: DVD-R
    Disc Manufacturer ID: <MCC 01> <RG20 >
    Disc Application Code: 64, Disc Physical Code: 193

    7:58:19 PM #6 Text 0 File DlgWaitCD.cpp, Line 500
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:58:20 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 744
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2054586 (2054586) = #2054586/456:34.36
    not relocatable, disc pos for caching/writing not required/not required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2054586 blocks [E: SONY DVD RW DRU-840A]
    --------------------------------------------------------------

    7:58:20 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 946
    Prepare [E: SONY DVD RW DRU-840A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4207792128, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2054586 | 2054586 | 0x00
    2054586 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    7:58:20 PM #9 Text 0 File SCSIPTICommands.cpp, Line 242
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    7:58:20 PM #10 Text 0 File Burncd.cpp, Line 4320
    Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

    7:58:20 PM #11 Phase 24 File dlgbrnst.cpp, Line 1767
    Caching of files started

    7:58:20 PM #12 Text 0 File Burncd.cpp, Line 4442
    Cache writing successful.

    7:58:20 PM #13 Phase 25 File dlgbrnst.cpp, Line 1767
    Caching of files completed

    7:58:20 PM #14 Phase 36 File dlgbrnst.cpp, Line 1767
    Burn process started at 4x (5,540 KB/s)

    7:58:20 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2676
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    7:58:20 PM #16 Text 0 File DVDR.cpp, Line 3279
    Recording mode: Sequential Recording Mode

    7:58:20 PM #17 Text 0 File DVDR.cpp, Line 3433
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    7:58:20 PM #18 Text 0 File Cdrdrv.cpp, Line 9966
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    Outer Limit of Data Recordable Area: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: -
    Revision number of minimum recording speed: -
    Revision number table of recording speed: - - - - - - -
    Class: 0, Extended part version: 0
    Start PSN of the Extra Border Zone: 0 h
    Start PSN of Physical format information blocks in Extra Border Zone: 0 h
    Media Specific [16..783]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 0

    7:58:20 PM #19 Text 0 File DVDR.cpp, Line 3571
    Reserved Track size: 2054592 (1F59C0h, 4012MB) -> return code 0

    7:58:20 PM #20 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    7:58:35 PM #21 Text 0 File Cdrdrv.cpp, Line 1274
    19:58:35.500 - E: SONY DVD RW DRU-840A : Queue again later

    7:58:35 PM #22 SPTI -600 File SCSIPassThrough.cpp, Line 215
    CdRom2: SCSIStatus(x00) WinError(121) NeroError(-600)
    CDB Data: 0x2A 00 00 00 01 40 00 00 20 00 00 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x099402c0: Len x10000
    0x00 00 01 BA 44 00 04 04 94 AD 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 C1 0D 31 00 01 8A FF 11 00 01 73
    0x89 1E 60 E8 00 00 01 B3 2D 01 E0 34 17 ED 23 82

    7:58:35 PM #23 CDR -600 File Writer.cpp, Line 306
    Device not available
    E: SONY DVD RW DRU-840A

    7:58:55 PM #24 Text 0 File DVDR.cpp, Line 3838
    EndDAO: Last written address was 319 (13Fh)

    7:58:55 PM #25 CDR -1114 File WriterStatus.cpp, Line 292
    Reset occurred
    E: SONY DVD RW DRU-840A

    7:58:55 PM #26 TRANSFER -24 File WriterStatus.cpp, Line 292
    Could not perform end of Disc-at-once

    7:58:55 PM #27 Text 0 File DVDPlusDualLayer.cpp, Line 1424
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    7:58:55 PM #28 Phase 38 File dlgbrnst.cpp, Line 1767
    Burn process failed at 4x (5,540 KB/s)

    7:58:55 PM #29 Text 0 File SCSIPTICommands.cpp, Line 289
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    7:58:58 PM #30 Text 0 File Cdrdrv.cpp, Line 11243
    DriveLocker: UnLockVolume completed

    7:58:58 PM #31 Text 0 File SCSIPTICommands.cpp, Line 452
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     

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