Sound will not work please help!!!

Discussion in 'Windows - Software discussion' started by bpanther, Jan 9, 2008.

  1. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    i have a HP Pavilion a1520n and my monitor has speakers built in it and they are not working everything seems like its playing but no sound i tried all the troubleshooting and still nothing i even reloaded the latest driver from hp for the on board sound device still nothing i tried updates from Microsoft and nothing the only one supplied from HP is the 2006 realtek driver --is there any possible driver updates around??? mic works fine but still no sound through monitor speakers please help my find a way to fix my headaches
     
  2. QuikDraw

    QuikDraw Regular member

    Joined:
    Sep 29, 2007
    Messages:
    808
    Likes Received:
    0
    Trophy Points:
    26
  3. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    Ok thanks i tried the site and tried 2 diff drivers like monitor and the real-tek and still nothing and tried the real-tek drivers nothing tried differin't outlets nothing still why wont sound come out my speakers and Mic works fine but no sound??????tried every thing even system restore to a date it did work and nothing still--so what could it be?
     
  4. QuikDraw

    QuikDraw Regular member

    Joined:
    Sep 29, 2007
    Messages:
    808
    Likes Received:
    0
    Trophy Points:
    26
    Start>Run>type, Dxdiag. Select, Sound Tab>Click, DirectSound button. Click prompts>As soon as you indicate NO, an error code will display. Click, Save all information button. A dxdiag.txt icon appears on the desktop. Copy and paste this dxdiag.txt here for review. Go back to the DirectX Diagnostic Tool window. Click, More Help tab. Click, "Sound" button. Answer each question, see if this troubleshooter helps. Let me know what you found.
     
  5. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    instead of posting that whole page on here --can i email u the page?? whats your email? for reviews that i can send ya to let me know the problem --seems like alot to post in here--or does it matter?
     
  6. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    i have the info page i wanted me to post you--can i email it to you --again whats your email? the page is way to large to post on this site i need this problem solved can u take a look please ?
     
  7. QuikDraw

    QuikDraw Regular member

    Joined:
    Sep 29, 2007
    Messages:
    808
    Likes Received:
    0
    Trophy Points:
    26
    You might want to take a look at Afterdawns rules. Posting private emails are forbidden. Did you ever use the DirectX Diagnostic Troubleshooter, as suggested? This would be a first step at figuring out why there is no sound coming from your speakers. Let me know what you found there. Chances are, if you use the troubleshooter you will find the problem. If you have questions, I can assist.
    Posting the log is not necessary, if you find a problem in doing so...no big deal. If you'd like, you can just tell me want problems it found instead, if any?
    I forgot to ask earlier. What were you doing when you first noticed the sound not working? Have you installed any software or hardware lately? Did you make any recent changes to the Operating System that could affect the sound? What make and model of monitor? The more you can tell me about what may of caused the problem, the better I can assist you in finding a possible fix.
     
    Last edited: Jan 22, 2008
  8. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    when i went through the trouble shooter i could not find any thing that could help me --i was gone for e few weeks and when i came back home i had no sound so i tried sytem restore and still nothing so im not really sure why this is happening sound test shows i have no sound and im not sure if i have HD sound onboard but that all there is for drivers on HP no other ones?? i did use reltek but it stopped working aswell?? so i dont really now ???
     
  9. varnull

    varnull Guest

    Check in device manager.. onboard realtek AC97 sound chipset is usually on IRQ10.. which will often conflict with any added pci cards.
     
  10. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    there is no added sound cards or pci cards there is only onboard sound and plays from the monitor speakers but no sound will happen --please read b4 posting about my problems if any one else can help me u may do so please
     
  11. varnull

    varnull Guest

    junior eh?? i was just throwing an observation that may have cured it in one go.. observed that one yesterday with a puzzling no sound issue with onboard realtek sound hardware..the driver was installed and running correctly, but the device was refusing to start.. Turned out to be an IRQ conflict..Have you looked in device manager (do you even know where it is??)
    If you are so clever fix it your f...ing self!!.. damn windows retards
     
  12. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    thats not nice and yes i know where it all is i fix pc's all the time just this is my 1st stummped time i dunno whats wrong i tried every thing as u can read b4 so it would be nice if there was not alot of rudeness in here ty
     
  13. varnull

    varnull Guest

    Well what can I say? You started it.. you never mentioned interrupts, or having checked them.. Just because no new hardware has been added does not mean that the bios may not have reset to default causing an IRQ conflict..
    Is the device even enabled in the bios? If it is and everything says it's working fine then there is a very good chance the actual hardware, or the speakers/amplifiers have failed.

    If plugging a different output chain (headphones even) into the line out on the panel and playing with the mixer controls doesn't get you anywhere I would suspect the sound chipset.
     
  14. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    maybe yes definitly the sound chipset but like u said b4 i should check my bois and yes i did check that --all is good and i tried all outputs with speakers and headphones --mic works fine but still no sound i tried all options that were in realtek and windows i mean like every thing i know sounds totally stupid but like b4 this is the 1st problems i could not fix like ever --ps i even uninstalled and reinstalled the sound drivers for my HP and the real tek one that was suggested and nothing dunno why when i even system restore back to a earlier time when it did work and nothing --all settings are set to monitor speakers ??? u tell me lmao please
     
  15. varnull

    varnull Guest

    If it worked in the past, and even when restored to a time when it did then.. it must be the hardware. (to completely confirm this you could download http://linux.softpedia.com/get/Syst...istributions/SLAX-KillBill-Edition-1957.shtml and burn it. a r/w cd is great.. then boot from it.. I know the realtek ac97 driver works on it.. even with a windows IRQ conflict.. If you run from the terminal..(little black monitor icon) the command

    lspci -v -v

    it will list all your onboard hardware.. just to confirm this is indeed a sis or realtek ac97 chipset. You can browse around on your drive for media files.. but the disk will play music when the desktop loads.. which kind of clinches it.
    I use killbill for 90% of my hardware troubleshooting/testing.

    Try plugging the speakers into a walkman just to confirm the output end speakers etc are working..

    It is just possible that something is muted somewhere, or another process has locked with access to the sound hardware enabled.. but that is most unlikely..

    See if you can borrow an old soundcard from somewhere, if that works it kinda confirms the onboard hardware has failed (it does happen..soundcards have quite a high failure rate in my experience.. certainly higher than other components.. often followed by failure of the rest of the board quite quickly)
     
    Last edited by a moderator: Jan 24, 2008
  16. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    do i now set in my bios to boot from this cd once i have it burnt onto a disk??
     
  17. bpanther

    bpanther Regular member

    Joined:
    Mar 2, 2007
    Messages:
    138
    Likes Received:
    2
    Trophy Points:
    26
    this did not fix any thing at all wont even boot off the cd so i guess only thing left is to reformat and reinstall drivers ty any ways guys!
     
  18. QuikDraw

    QuikDraw Regular member

    Joined:
    Sep 29, 2007
    Messages:
    808
    Likes Received:
    0
    Trophy Points:
    26
    First, try testing your monitor on another computer.
     

Share This Page