Hi there. I'm certainly no expert w/ DVD burning, so hopefully some kind soul out there will help. I've been having some really strange problems w/ my DVD. (1) It will only burn about 3.5 gigs accurately. (Or about 85% of what it should). (2) I called Gateway and they sent me a new burner and still no luck, so it's not the burner. (3) It doesn't matter what media (cheap CompUSA DVD's or Memorex DVD's). (4) It doesn't matter if I'm burning movies to play on a DVD player or data DVD's. (5) I've tried using "Copy To DVD" and "Nero" and they both give the same problem, so it's not the software. If I try to burn movies at full capacity, the movies skip or freeze up about 2/3 the way into the movie. If I try to burn data DVD's, the "verification" process at the end tells me that it can't read several sectors at the end (outer) portion of the DVD. This has been frustrating and expensive and I'm going to reformat the computer to see if that has any effect. It's a Gateway GT5014 w/ a dual layer DVD burner. Any suggestions or ideas??? Thanks, David
may well be able to help if you give us a Nero logfile entry... if it's Nero 6, let's have LAST section of your Nero log which lives in c:\program files\ahead\nero\nerohistory.log but DO NOT post your serial number which usually begins with '1A21' or similar. if it's Nero 7, let's have LAST section of your Nero log which lives in C:\Program Files\Nero\Nero 7\Core\NeroHistory but DO NOT post your serial number which usually begins with '5C80' or similar. Either way uou can differentiate sections via this section divider "====== *** Nero-Burning Rom, History File *** ======" However that link has to come out of the sig -->
Thanks for the fast response. The history file is kinda big, but it's below. I took out the serial number. Also that link I had in the signature is my homepage, I'm a private tutor. Not looking for business or spamming, but it's also a personal homepage so I often include it. But I took it out... I have so many customers now, I'm not sure I can handle any more!... So I'm NOT spamming. I hate spam! I'm actually going to reformat my computer and set everything back to factory settings, but I'm going to save the nero log file, it might help in the future if this problem persists. Funny thing, the people here seem more helpful than the Gateway customer service! Thanks again for you help, David ====== *** Nero-Burning Rom, History File *** ====== Owner **************************** Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 8/19/2006 7:53:42 PM ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 10:35:32 AM Nero Version: 6.6.0.15 Internal Version: 6, 6, 0, 15e (Nero Express) Recorder: <TSSTcorp CD/DVDW TS-H552D>Version: GA01 - HA 0 TA 0 - 6.6.0.15 Adapter driver: <atapi> HA 0 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI CD-ROM: <LITE-ON DVD SOHD-16P9S >Version: FGS4 - HA 0 TA 1 - 6.6.0.15 Adapter driver: <atapi> HA 0 === Scsi-Device-Map === CdRomPeripheral : TSSTcorp CD/DVDW TS-H552D atapi Port 0 ID 0 DMA: On CdRomPeripheral : LITE-ON DVD SOHD-16P9S atapi Port 0 ID 1 DMA: On DiskPeripheral : ST3250823AS atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === TSSTcorp CD/DVDW TS-H552D E: CDRom0 LITE-ON DVD SOHD-16P9S F: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1013MB (1037768kB) Free physical memory: 542MB (555508kB) Memory in use : 46 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 23.12.2006 ISO compilation 10:39:08 AM #1 Text 0 File Isodoc.cpp, Line 6314 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : TRUE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 10:39:08 AM #2 Text 0 File Reader.cpp, Line 127 Reader running 10:39:08 AM #3 Text 0 File Writer.cpp, Line 122 Writer TSSTcorp CD/DVDW TS-H552D running 10:39:08 AM #4 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 10:39:09 AM #5 Text 0 File Burncd.cpp, Line 3231 Turn on Disc-At-Once, using DVD media 10:39:09 AM #6 Text 0 File DlgWaitCD.cpp, Line 267 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 1910863 (424:38.13, 3732MB) 10:39:09 AM #7 Text 0 File DlgWaitCD.cpp, Line 279 Write in overburning mode: NO (enabled: CD) 10:39:09 AM #8 Text 0 File DlgWaitCD.cpp, Line 2457 Recorder: TSSTcorp CD/DVDW TS-H552D, Media type: DVD-R Disc Manufacturer: PRINCO - Disc Application Code: 64, Disc Physical Code: 193 10:39:09 AM #9 Text 0 File DlgWaitCD.cpp, Line 445 >>> Protocol of DlgWaitCD activities: <<< ========================================= 10:39:09 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 1910864 (1910864) = #1910864/424:38.14 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1910864 blocks [TSSTcorp CD/DVDW TS-H552D] -------------------------------------------------------------- 10:39:09 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [TSSTcorp CD/DVDW TS-H552D] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3913449472, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 1910864 | lead-out | 1 | 0x41 | 0x00 10:39:09 AM #12 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 10:39:19 AM #13 Text 0 File Burncd.cpp, Line 4116 Cache writing successful. 10:39:19 AM #14 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 10:39:19 AM #15 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 4x (5,540 KB/s) 10:39:19 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2643 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 10:39:19 AM #17 Text 0 File DVDR.cpp, Line 2340 Recording mode: Sequential Recording Mode 10:39:19 AM #18 Text 0 File Mmc.cpp, Line 21627 Set BUFE: Super Link -> ON 10:39:19 AM #19 Text 0 File DVDR.cpp, Line 2494 Start write address at LBA 0 DVD high compatibility mode: Yes 10:39:19 AM #20 Text 0 File Cdrdrv.cpp, Line 8821 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 5 Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 0 h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 10:39:47 AM #21 Text 0 File Cdrdrv.cpp, Line 1288 10:39:47.121 - TSSTcorp CD/DVDW TS-H552D\H0 T0 : Queue again later 10:52:13 AM #22 Text 0 File WriterStatus.cpp, Line 116 <TSSTcorp CD/DVDW TS-H552D> start writing Lead-Out at LBA 1910864 (1D2850h), lenght 0 blocks 10:52:13 AM #23 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 10:52:14 AM #24 Text 0 File DVDR.cpp, Line 2732 EndDAO: Last written address was 1910863 10:52:38 AM #25 Phase 37 File dlgbrnst.cpp, Line 1832 Burn process completed successfully at 4x (5,540 KB/s) 10:52:38 AM #26 Phase 78 File dlgbrnst.cpp, Line 1832 Data verification started 10:58:43 AM #27 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x69 0xF0 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 10:59:05 AM #28 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6A 0x30 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 10:59:05 AM #29 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1796592 to 1796607 10:59:18 AM #30 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6A 0x40 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 10:59:33 AM #31 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6A 0x60 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 10:59:33 AM #32 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1796656 to 1796687 10:59:39 AM #33 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6A 0x70 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 10:59:52 AM #34 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6A 0x80 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:00:08 AM #35 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6A 0xB0 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:00:08 AM #36 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1796704 to 1796751 11:00:20 AM #37 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6A 0xC0 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:00:39 AM #38 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6A 0xF0 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:00:39 AM #39 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1796784 to 1796815 11:00:52 AM #40 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6B 0x00 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:01:07 AM #41 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6B 0x30 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:01:07 AM #42 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1796848 to 1796879 11:01:20 AM #43 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6B 0x40 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:01:37 AM #44 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6B 0x70 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:01:37 AM #45 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1796912 to 1796943 11:01:50 AM #46 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6B 0x80 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:02:08 AM #47 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6B 0xB0 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:02:08 AM #48 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1796976 to 1797007 11:02:21 AM #49 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6B 0xC0 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:02:44 AM #50 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6C 0x30 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:02:44 AM #51 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1797040 to 1797071 11:02:57 AM #52 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6C 0x40 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:03:13 AM #53 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6C 0x70 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:03:13 AM #54 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1797168 to 1797199 11:03:25 AM #55 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6C 0x80 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:03:39 AM #56 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6C 0xB0 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:03:39 AM #57 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1797232 to 1797263 11:03:52 AM #58 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6C 0xC0 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:04:04 AM #59 Phase 40 File dlgbrnst.cpp, Line 1519 Aborted by user 11:04:10 AM #60 SCSI -400 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0C520C00 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Sense Code: 0x3E Sense Qual: 0x02 CDB Data: 0x28 0x00 0x00 0x1B 0x6C 0xF0 0x00 0x00 0x10 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x3E 0x02 11:04:10 AM #61 SectorVerify 20 File Cdrdrv.cpp, Line 9852 Read errors from sector 1797296 to 1797327 Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 10:07:32 PM File 'Drivers\CDRALW2K.SYS': Ver=7.1.0.188 , size=24832 bytes, created 11/10/2004 6:30:18 PM File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 8/19/2006 7:53:42 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.02a, size=19840 bytes, created 8/10/2004 11:39:56 AM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 11:59:44 PM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Merry Christmas.. - erm, right then.. - this could well be indicative of inferior media - burner should be ok - Memorex are NOT decent, not sure about CompUSA, will have to search the forums on those. Memorex use various companies' discs so it's a lottery as to what you get with them. - we need to do a CRC scan on one or more of the discs. - at least with Nero we can root out the problem(s) - the skips/freezes could be the dvd player being picky, however it can also be indicative of inferior media, as the dye isn't always as even nearer the end of inferior discs. Also see my comment further down about Nero's hit-and-miss verification feature. Onto the logfile... - latest & greatest 6.x version is 6.6.0.18 however this version's fine & not part of your problem. - according to this - http://www.toshibaer.com/firmware/index.php?path=TS-H552D - GA01 (Gateway OEM) for the TSSTCorp TS-H552D seems to be up to date as of Oct '06 - those are obviously some of the cheap & nasty discs - seems ok here - forgetting the fact you have actually experienced problems with the discs, Nero's verification feature is next to worthless, we'll do stuff like CRC scan the discs instead ie we'll look for corruption manually. edit- like this - http://forums.afterdawn.com/thread_jump.cfm/439636/2659611 - read down a few posts and you'll see it - CDRALW2K.SYS is part of Roxio. try uninstalling Roxio (doesn't always play well with Nero), then you might need to fully remove using Roxio Zapper - http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
Well, I reformatted the computer and everything is working fine now, even with the cheap CompUSA disks. I think maybe I was trying to use an older version of "Copy to DVD" and when I tried to install it, the password may have been wrong. I bought the software back in I think 03, but I didn't write down the set-up code, so when I installed it, I think it may have messed up the DVD writing drivers. It all works okay now, since I reinstalled everything, talk about time consuming! Funny thing is that I can play the bad DVD's that I burned in the burner, but other DVD drives won't read the disks. Oh well, enough. Thank you for your help, David
