I have been using nero for a good while now with very little problems, any that I have had have been very kindly solved by the very helpful buddies on here so am looking to see if anyone can help me with this problem. Just over the last week or so, burning with nero express with converted files by dvdx to dvd, it has been very hit and miss. Sometime will burn sometimes not. Now I have got this error report and as usual it looks like a foreign language to me but i'm sure someone can help. When the report error message to microsoft box comes on the screen, it says theres a known fault, it directs you to nero's download page for an update of premium 7 but then comes up with a fault and dosnt fix it. Anyway, anyone any ideas, maybe it's a hardware issue rather than software as other programs are having problems too.Thanks Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero Version: 7.7.5.1 Internal Version: 7, 7, 5, 1 (Nero Express) Recorder: <PHILIPS DVDR1660P1> Version: P1.5 - HA 1 TA 0 - 7.7.5.1 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <PHILIPS DVDR1660P1 >Version: P1.5 - HA 1 TA 0 - 7.7.5.1 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : WDC WD800BB-00JHC0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : PHILIPS DVDR1660P1 atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === PHILIPS DVDR1660P1 D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 1214MB (1243628kB) Free physical memory: 652MB (667932kB) Memory in use : 46 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 22.6.2007 UDF/ISO compilation 00:02:07 #1 Text 0 File SCSIPTICommands.cpp, Line 411 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 00:02:07 #2 Phase 112 File dlgbrnst.cpp, Line 1760 DVD-Video files reallocation started 00:02:07 #3 Phase 114 File dlgbrnst.cpp, Line 1760 DVD-Video files reallocation completed (no file modified) 00:02:07 #4 Text 0 File Isodoc.cpp, Line 6527 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : FALSE Allow more than 255 characters in path : FALSE Write ISO9660 ;1 file extensions : TRUE 00:02:07 #5 Phase 111 File dlgbrnst.cpp, Line 1760 DVD-Video files sorted 00:02:07 #6 ISO9660GEN -11 File Geniso.cpp, Line 3334 First writeable address = 0 (0x00000000) 00:02:08 #7 ISO9660GEN -11 File Geniso.cpp, Line 3334 First writeable address = 0 (0x00000000) 00:02:08 #8 Text 0 File Burncd.cpp, Line 3465 Turn on Disc-At-Once, using DVD media 00:02:08 #9 Text 0 File DlgWaitCD.cpp, Line 306 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 870575 (193:27.50, 1700MB) 00:02:08 #10 Text 0 File DlgWaitCD.cpp, Line 318 Write in overburning mode: NO (enabled: CD) 00:02:08 #11 Text 0 File DlgWaitCD.cpp, Line 2912 Recorder: PHILIPS DVDR1660P1, Media type: DVD-R Disc Manufacturer: TTH02 - Disc Application Code: 64, Disc Physical Code: 193 00:02:08 #12 Text 0 File DlgWaitCD.cpp, Line 490 >>> Protocol of DlgWaitCD activities: <<< ========================================= 00:02:08 #13 Text 0 File ThreadedTransferInterface.cpp, Line 823 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 870576 (870576) = #870576/193:27.51 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 870576 blocks [D: PHILIPS DVDR1660P1] -------------------------------------------------------------- 00:02:08 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1026 Prepare [D: PHILIPS DVDR1660P1] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1782939648, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 870576 | 0 | 0x00 0 | 1 | 1 | 0x41 | 870576 | 0 | 0x00 870576 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 00:02:08 #15 Text 0 File SCSIPTICommands.cpp, Line 209 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 00:02:08 #16 Phase 24 File dlgbrnst.cpp, Line 1760 Caching of files started 00:02:08 #17 Text 0 File Burncd.cpp, Line 4298 Cache writing successful. 00:02:08 #18 Phase 25 File dlgbrnst.cpp, Line 1760 Caching of files completed 00:02:08 #19 Phase 36 File dlgbrnst.cpp, Line 1760 Burn process started at 4x (5,540 KB/s) 00:02:08 #20 Phase 183 File dlgbrnst.cpp, Line 1760 SolidBurn activated 00:02:08 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2764 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 00:02:08 #22 Text 0 File DVDR.cpp, Line 3070 Recording mode: Sequential Recording Mode 00:02:08 #23 Text 0 File DVDR.cpp, Line 3226 Start write address at LBA 0 DVD high compatibility mode: Yes 00:02:08 #24 Text 0 File Cdrdrv.cpp, Line 9288 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 0 h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00:02:16 #25 SPTI -1135 File SCSIPassThrough.cpp, Line 179 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C Buffer x09220040: Len x10000 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00:02:16 #26 CDR -1135 File Writer.cpp, Line 301 Write error D: PHILIPS DVDR1660P1 00:02:50 #27 Text 0 File DVDR.cpp, Line 3446 EndDAO: Last written address was -1 00:02:50 #28 Phase 38 File dlgbrnst.cpp, Line 1760 Burn process failed at 4x (5,540 KB/s) 00:02:57 #29 Text 0 File SCSIPTICommands.cpp, Line 254 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 00:03:00 #30 Text 0 File Cdrdrv.cpp, Line 10529 DriveLocker: UnLockVolume completed 00:03:00 #31 Text 0 File SCSIPTICommands.cpp, Line 411 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Oh, when I try to download the update from nero website, after downloading it, it wont run as microsoft says it's security cert isnt right
Have got the update done now, checked the firmware for my burner and it's up to date, but still no go, any ideas anyone?
Actually, there is a firmware update for your drive here: http://www.storageupdates.philips.com/en/dvdrw.html It's from Sept. 2006. Looks like you might need your serial number or official model number to get the right one. Also, your disks possibly aren't the greatest. Disc Manufacturer: TTH02 -. Could be fake, could be made in India (not the greatest place for manufacture) and could be CMC manufacture which isn't looked upon fondly in these forums. I'd try a different brand of disk before upgrading my Nero. Your download problem I can't help you with, maybe someone else will put their 2 cents in on that issue.
When I also updated the Nero 7, I already had the 7 ultra enhanced version, but updated it again, and windows did open up a box that says something like "Windows did not like the file" because of an "unknown publsher", so I just hit OK and it went away... no idea why it said that, since I got it right off the NERO site also.
Generally speaking,if you are going to update Nero, you first have to uninstall your current version, and then run the cleaners to remove the last traces before you reinstall. To be on the smart side, before you uninstall a version, you look up and write down the current version's serial number, "just in case". The first thing I'd try on correcting your problem is to try a different media. That might be your main problem.
In regards to the media, I have been working my way through a 100 box, have used 75 odds with no problems. Computer was bought in early 07 and have checked with philips and the firmware is up to date. I just imagine it's a burner issue as I am unable to burn with any other programs either Thanks
