I have been having a problem lately with my pc. It has been rebooting on its own and for no apparent reason. I'll be surfing the net or something like that and it just restarts. When it boots back up I get a message that says "system has recovered from a serious error". This has been happening quite a bit lately. Here are the details from the error report: BCCode: 100000ce BCP1 : F0C3195E BCP2 : 00000000 BCP3 : F0C3195E BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 the following files were included in the error report: C:\Docume_1\Owner\LOCALS_1\temp\WERf381.dir00\mini100906-02.dmp C:\Docume_1\Owner\LOCALS_1\Temp\WERf381.dir00\sysdata.xml Any help in fixing this problem would be greatly appreciated. Thx in advance!!
Hello ackerst, if computer crashes while try to download programs boot in "Safe Mode with Networking". Press F8 upon boot, select "Safe Mode with Networking" and press Enter. Go here and download [bold]ATF Cleaner[/bold]. Close all windows. Open AFT Cleaner. Check "Select All". Click "Empty Selected" Download HijackThis (click the name). Create a folder in C: named HjT. Extract the files to the new folder. Open HijackThis.exe and "Do a system scan and save a log file". Post that log in your next reply.
Ok here is the log file from the scan: Logfile of HijackThis v1.99.1 Scan saved at 2:04:59 PM, on 10/10/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Common Files\Acronis\Malware Shield\psh_svc.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\wdfmgr.exe C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe C:\Program Files\Windows Media Connect 2\wmccds.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\System32\hphmon05.exe C:\WINDOWS\system32\VTTimer.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\system32\ps2.exe C:\Program Files\Multimedia Card Reader\shwicon2k.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\ALCXMNTR.EXE C:\Program Files\QuickTime\qttask.exe C:\Program Files\Windows Media Connect 2\WMCCFG.exe C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe C:\Program Files\Softwin\BitDefender9\bdoesrv.exe C:\Program Files\Softwin\BitDefender9\bdnagent.exe C:\program files\softwin\bitdefender9\bdswitch.exe C:\Program Files\HP DVD\Umbrella\DVDTray.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Acronis\PrivacyExpert\Shield.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe C:\Program Files\Softwin\BitDefender9\vsserv.exe c:\program files\softwin\bitdefender9\bdmcon.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\explorer.exe C:\HjT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R3 - URLSearchHook: {EA551C00-2AE5-11d3-8592-00A0C98E9EA4} - - (no file) O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file) O2 - BHO: Acronis Popup Blocker - {E24AD748-155E-4254-B674-4EDF86E7E1DF} - C:\Program Files\Acronis\PrivacyExpert\Blocker.dll O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file) O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender9\bdmcon.exe" O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender9\bdoesrv.exe" O4 - HKLM\..\Run: [BDNewsAgent] "c:\program files\softwin\bitdefender9\bdnagent.exe" O4 - HKLM\..\Run: [BDSwitchAgent] "c:\program files\softwin\bitdefender9\bdswitch.exe" O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe" O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe" O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1 O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [Shield] C:\Program Files\Acronis\PrivacyExpert\Shield.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: Acronis Pop-up Blocker - {2E071ADC-ADF8-4b4b-8ACB-EDC49E6D45A2} - C:\Program Files\Acronis\PrivacyExpert\Blocker.dll O9 - Extra 'Tools' menuitem: Acronis Pop-up Blocker - {2E071ADC-ADF8-4b4b-8ACB-EDC49E6D45A2} - C:\Program Files\Acronis\PrivacyExpert\Blocker.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: WebControlDeploy - https://grouper.com/v1/GrouperSetup.cab O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab? O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://las.mlxchange.com/Control/MultiSelectComboBox.cab O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://las.mlxchange.com/Control/MLXClientUtils.cab O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://las.mlxchange.com/Control/IRCSharc.cab O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/51/install/gtdownls.cab O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} - O18 - Filter: text/html - (no CLSID) - (no file) O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing) O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing) O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing) O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Acronis Malware Shield Service (psh_svc) - Unknown owner - C:\Program Files\Common Files\Acronis\Malware Shield\psh_svc.exe O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing) O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing) O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
...Another problem I've been noticing aside from my pc rebooting on its own is I'll get a message quite frequently that says "windows explorer has encountered an error and needs to close". When I click ok everything on the screen disappears for a few seconds then comes back except anything I had open be4 is now closed. Not sure if this problem has anything to do with the other but in any case, thought I'd share it. Thank you again for your help!!!
Download "018RegFix" to your desktop from here. You will use it later. Go here to download the trial version of AVG Anti-spyware. Install and update. Do not run a scan yet, will later in safe mode. Run a scan only with HijackThis, check these(if there): [bold]R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customiz...rch/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customiz...//www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customiz...//www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customiz...rch/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customiz...//www.yahoo.com R3 - URLSearchHook: {EA551C00-2AE5-11d3-8592-00A0C98E9EA4} - - (no file) O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file) O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file) O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE [/bold] Close all windows except HijackThis, then click "Fix checked" Close HijackThis. Unzip 018RegFix to the desktop. Open the reg file. Click OK to merge it with your registry. Restart your computer in safe mode(press F8 upon boot, select "Safe Mode" from menu and press Enter). Open AVG AS and click "Scanner". Click "Complete System Scan". When it finishes scanning, set all items to "Quarantine". Click "Apply All Actions". Click "Save Report". Click "Save report as" and save it to the desktop. Restart in normal mode. Post back with the AVG report and a new HijackThis log.
Ok I'm haven all sorts of problems now. For some reason I can't seem to boot up in safe mode. When I click "boot in safe mode" the list of drivers and everything comes up on the screen but then it just sits there and windows never boots up. I let it sit for a whole hour and it never booted up. I tried 3 times. So then I just tried doing the AVG scan in regular mode but my computer always restarts be4 the scan can finish. I don't know what to do. Any ideas as to why I can't boot in safe mode?? Thanks for your help!
Download [bold]BootSafe[/bold] and see if this can help you get into safe mode: http://superadblocker.com/bootsafe.html
here is the latest hijack this log: Logfile of HijackThis v1.99.1 Scan saved at 11:47:38 PM, on 10/13/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Common Files\Acronis\Malware Shield\psh_svc.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\System32\hphmon05.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\wdfmgr.exe C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe C:\Program Files\Windows Media Connect 2\wmccds.exe C:\WINDOWS\system32\VTTimer.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\system32\ps2.exe C:\Program Files\Multimedia Card Reader\shwicon2k.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Softwin\BitDefender9\vsserv.exe C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe C:\Program Files\Windows Media Connect 2\WMCCFG.exe C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe C:\Program Files\Softwin\BitDefender9\bdoesrv.exe C:\program files\softwin\bitdefender9\bdnagent.exe C:\program files\softwin\bitdefender9\bdswitch.exe C:\Program Files\HP DVD\Umbrella\DVDTray.exe C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Acronis\PrivacyExpert\Shield.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\KLMRKTQR\HijackThis_v1.99.1[1].exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O2 - BHO: Acronis Popup Blocker - {E24AD748-155E-4254-B674-4EDF86E7E1DF} - C:\Program Files\Acronis\PrivacyExpert\Blocker.dll O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender9\bdmcon.exe" O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender9\bdoesrv.exe" O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender9\bdnagent.exe" O4 - HKLM\..\Run: [BDSwitchAgent] "c:\program files\softwin\bitdefender9\bdswitch.exe" O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe" O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe" O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1 O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [Shield] C:\Program Files\Acronis\PrivacyExpert\Shield.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: Acronis Pop-up Blocker - {2E071ADC-ADF8-4b4b-8ACB-EDC49E6D45A2} - C:\Program Files\Acronis\PrivacyExpert\Blocker.dll O9 - Extra 'Tools' menuitem: Acronis Pop-up Blocker - {2E071ADC-ADF8-4b4b-8ACB-EDC49E6D45A2} - C:\Program Files\Acronis\PrivacyExpert\Blocker.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: WebControlDeploy - https://grouper.com/v1/GrouperSetup.cab O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab? O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://las.mlxchange.com/Control/MultiSelectComboBox.cab O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://las.mlxchange.com/Control/MLXClientUtils.cab O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://las.mlxchange.com/Control/IRCSharc.cab O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/51/install/gtdownls.cab O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} - O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing) O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing) O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing) O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Acronis Malware Shield Service (psh_svc) - Unknown owner - C:\Program Files\Common Files\Acronis\Malware Shield\psh_svc.exe O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing) O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing) O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing) Also, I have read in a few other places that if your computer restarts on its own and you get a message when it reboots that "your system has recovered from a serious error" , as my computer does, then I may have a driver problem. COuld this maybe be the case? Thanks very much!!
Ok so I took thugs advice and downloaded bootsafe and was able to rebbot in safe mode and run the scan (thanks thugs!!) Here's the report: --------------------------------------------------------- AVG Anti-Spyware - Scan Report --------------------------------------------------------- + Created at: 11:27:52 AM 10/14/2006 + Scan result: C:\Program Files\Altnet -> Adware.Altnet : Ignored. C:\Program Files\Altnet\Download Manager -> Adware.Altnet : Ignored. C:\Program Files\Altnet\Download Manager\asm.exe -> Adware.Altnet : Ignored. C:\Program Files\Altnet\Download Manager\asmps.dll -> Adware.Altnet : Ignored. HKLM\SOFTWARE\Altnet -> Adware.Altnet : Ignored. HKLM\SOFTWARE\Altnet\ADM -> Adware.Altnet : Ignored. HKLM\SOFTWARE\Altnet\TopSearch -> Adware.Altnet : Ignored. HKLM\SOFTWARE\Classes\TopSearch.TSLink -> Adware.Altnet : Ignored. C:\WINDOWS\system32\gtdownls_95.ocx -> Adware.Gdown : Ignored. C:\Program Files\RXToolBar -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Cache -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\CacheCatalog.rx -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Cache\CT -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Cache\CTwww_search_com_ -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Cache\RXUpdate -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\HTML -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\HTML\content.htm -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\HTML\main.htm -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\CustomerSecret.Key -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\CustomerSecret.sig -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\bKPack01.01.dat -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\bKPack01.01.sig -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\bKPack01.dat -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\bKPack01.sig -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\bLabels01.dat -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\bLabels01.sig -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\nLabels01.dat -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\Semantic Insight\nLabels01.sig -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\graphics -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\graphics\additional.gif -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\graphics\additional_active.gif -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\graphics\background.jpg -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\graphics\blue_hr_horz.GIF -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\graphics\gray_hr_horz.GIF -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\graphics\thumbtack.gif -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\graphics\thumbtack_active.gif -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\graphics\thumbtack_click.gif -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\rx.xml -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\rxwebsearches.xsl -> Adware.RXToolbar : Ignored. C:\Program Files\RXToolBar\sfcont.bin -> Adware.RXToolbar : Ignored. ::Report end Thanks again Niobis!!
You ignored the items found. Go to Add/Remove Programs and uninstall(if there): [bold]RXToolBar[/bold] Delete the folder: C:\Program Files\[bold]RXToolBar[/bold] Then, run AVG AS again. This time make sure you set all items to "Quarantine" then click "Apply all actions". Post back with a new HijackThis log.
I did quarintine the files after I posted the log and the file rxtoolbar no longer exists in my program files so I think I managed to get rid of it. In any case here is the new HjT log: Logfile of HijackThis v1.99.1 Scan saved at 1:33:04 PM, on 10/14/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Common Files\Acronis\Malware Shield\psh_svc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Softwin\BitDefender9\vsserv.exe C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\System32\hphmon05.exe C:\WINDOWS\system32\VTTimer.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\system32\ps2.exe C:\Program Files\Multimedia Card Reader\shwicon2k.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe C:\Program Files\Windows Media Connect 2\WMCCFG.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe C:\Program Files\Softwin\BitDefender9\bdmcon.exe C:\Program Files\Softwin\BitDefender9\bdoesrv.exe C:\program files\softwin\bitdefender9\bdnagent.exe C:\program files\softwin\bitdefender9\bdswitch.exe C:\Program Files\HP DVD\Umbrella\DVDTray.exe C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Acronis\PrivacyExpert\Shield.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe C:\Program Files\Internet Explorer\iexplore.exe C:\HjT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Acronis Popup Blocker - {E24AD748-155E-4254-B674-4EDF86E7E1DF} - C:\Program Files\Acronis\PrivacyExpert\Blocker.dll O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender9\bdmcon.exe" O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender9\bdoesrv.exe" O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender9\bdnagent.exe" O4 - HKLM\..\Run: [BDSwitchAgent] "C:\Program Files\Softwin\BitDefender9\bdswitch.exe" O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe" O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe" O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1 O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [Shield] C:\Program Files\Acronis\PrivacyExpert\Shield.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Acronis Pop-up Blocker - {2E071ADC-ADF8-4b4b-8ACB-EDC49E6D45A2} - C:\Program Files\Acronis\PrivacyExpert\Blocker.dll O9 - Extra 'Tools' menuitem: Acronis Pop-up Blocker - {2E071ADC-ADF8-4b4b-8ACB-EDC49E6D45A2} - C:\Program Files\Acronis\PrivacyExpert\Blocker.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: WebControlDeploy - https://grouper.com/v1/GrouperSetup.cab O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab? O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://las.mlxchange.com/Control/MultiSelectComboBox.cab O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://las.mlxchange.com/Control/MLXClientUtils.cab O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://las.mlxchange.com/Control/IRCSharc.cab O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/51/install/gtdownls.cab O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} - O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing) O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing) O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing) O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Acronis Malware Shield Service (psh_svc) - Unknown owner - C:\Program Files\Common Files\Acronis\Malware Shield\psh_svc.exe O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing) O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing) O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
You don't post what OS you have or hardware installed such as memory. I had a similar problem once and all it was, was a bad memory stick. From looking at the HJT log, you could also have some software conflicts between Norton/Bitdefender/Spyware doctor/Privacy expert/ and a couple of others. Those things take a lot of memory also, so you are not running at least a gig it could cause memory resource loss when surfing the internet. What gives me this impression is the files you listed in the initial error, the .dmp and .xml. The failure to boot at times makes me think it is just a bad memory stick. I'm not an expert by any means, just someone who has had some of the same problems as any regular computer user.
I tried uninstalling norton a long time ago but somehow there are still norton files lingering all over my computer and I can't seem to get rid of all of them. F'n Norton!! Anyways, I have uninstalled spyware doctor successfully (i think) and so now all I have is bitdefender and acronis. Any ideas as to how I can gid rid of all the norton files on my computer? I've went to add/remove programs and tried but the option to uninstall is not listed next to Norton. And there's nothing listed for Norton or symantec in program files. Thanks very much!!
Looking at your most recent post with running processes still lists Norton's LiveUpDate. exe which is a separate listing in Add/Remove programs. The files left from Norton would have to be deleted manually in explorer as well as the registry, but they shouldn't cause a problem if the program is uninstalled. What about your memory?
How can I tell if somethen is wrong with my memory? Sorry if that's a dumb question but I really have no idea. Thanks!!
ackerst: Try this tool to help you uninstall Norton: [bold]Norton Removal Tool[/bold] http://majorgeeks.com/download.php?det=4749 To see your memory's conditions, try this program. Follow the instructions, carefully: [bold]Memtest[/bold] http://majorgeeks.com/download.php?det=350
