Please help and forgive the long winded nature of this request. I recently had a hard drive failure and the above noted programs have been used in the past to build a DVD for home use. Upon rebuilding the home PC, I had reinstalled all codecs and software required to burn DVD's (as has worked great in the past). Now however, I can burn DVD's that work on a PC but will not work on the home DVD player (Panasonic DRM E80H). Olded DVD's burned using the same method continue to work in this player. I first take an AVI or WMV file, run it through TMPGenc to convert it into an MPG. Subsequent to this, I use WinAvi to build the required files for burning. I have used version 6.2, 8.0 and now 9.0 and believe I have all the settings correct (NTSC, AC3 Audio codec, ...? finally, I proceed to write the VIDEO_TS files to the DVD via NTI. So far so good and I have tried this at different writing speeds as well. As noted, every DVD works fine on the PC but always gives and "UNSUPPORTED" error message on the DVD set top. I am really at a loss here as I have read up on the steps I am using and thought they were correct. Now after 20 odd DVD's that are as good as coasters, I am seeking any and all help someone can provide on this. BTW, the PC is a dell dimension E510. Thanks in advance
Run DVD Shrink and 'Open Disc', this loads the file structure from the burned DVD. DVD Shrink is fussy about the file structure - if it loads the files without complaint, you know that's one cause that can be put aside. The other thing I would do is burn the DVD files to disk using 'IMGBurn' on 'Verbatim' media at 4x. http://www.afterdawn.com/software/video_software/dvd_rippers/dvd_shrink.cfm http://www.afterdawn.com/software/cdr_software/cdr_tools/imgburn.cfm
Thank you for getting back to me on this! I ran DVD Shrink as per your suggestion on the last 3 DVD's written and all 3 will not open. The first 2 provide an error message "DVD Shrink encountered and error and cannot continue. Invalid DVD navigation structure. The final DVD's error is "failed to open Video_TS.ifo the system cannot open the specified file". I believe the problem may lie with WinAvi as I can write a video cd with the MPG files using NTI. Thanks again for help on this matter and can you please provide any further insight as to what I should focus on next? Regards
Instead of using TMPGenc, download 'DVD Flick' and encode one of the AVI files. Refer to the included guide especially regarding NTSC or PAL and either let it burn the disk with it's internal burning software or save the files to a folder or ISO for further testing. http://www.afterdawn.com/software/video_software/dvd_tools/dvd_flick.cfm
Thanks again for your help regarding this issue. I attempted the DVD Flick program and set the output to NTSC and after a couple of hours the disk wrote and checked out fine with DVD shrink. Unfortunately, it plays on the PC but not on the set top "Unsupported" reared it head once more. I am at a loss as to what the issue could possibly be. I have looked at disks that work fine and the file structure looks the same as that I have just attempted (VOB, BUP and IFO files). Also, the file structure using DVD Flick seems quite larger than in the past (i.e. 7 files vs. 15 in the past). I used medium settings here so, if I changed it the low quality I would assume that I would be able to put more files on the DVD? Regards
Actually no they are all DVR+R. This is very odd as the other DVD's that play are also +R but play fine. Upon looking in the manual, it indicates that they should either be -R or RAM. Needless to say I am about to attempt -R but am baffled as to why it would read +R disks that have been written in the past? Thanks again!
Hmmm, still no luck. Tried DVD-R disks that work fine on the PC and again check out with DVD Shrink but the error persists on the set top. Do you have any other suggestion or recommendations that I could try? Thank you
I know that you need NTSC disks, could you verify by downloading 'GSpot' and dragging 'VTS_01_1.VOB' from the 'VIDEO_TS' folder on the disk (or the folder if you saved them with DVD Flick) and verifying that it is NTSC - ignore the reference to mpeg1 on the pic.. http://www.afterdawn.com/software/video_software/video_tools/gspot.cfm
I gave it shot and the codecs on the video show MPEG-2 whereas the audio codec dispalys AC3 with the CBR switch lit up beside it. In both instances it is confirming Codecs are installed. NTSC is highlighted as well with a 4:3 ratio. I would send the print screen but for some reason I cannot paste it the response here. Finally, the resizing segment of the picture has higlighted DVD vs. VCD. Other than that, most of the picture looks the same as what you have provided. Regards
There is still a chance that the disks are the problem. They play ok on a PC. The files conform to the DVD standard and are the correct video type (NTSC). Were they burned at 4x (or half the rated speed on the package) and are they a known-to-be-consistently-good brand like 'Verbatim'? If you can have someone try them on another standalone player it would at least take the authoring and burning software out of the picture - although DVD Flick and IMGBurn are about as good a combination as you can get.
The DVD's being used are TDK and I switch to Sony today. Still writing at 4X speed as well. I actually just ran an older DVD through GSpot and have the same specs. Do you think it could be Codec issue? I installed KLite with recent updates and also have XVID and DIVX installed. Very troubling indeed and I appreciate you patience with me on this. Are Sony or TDK poor quality? Thanks
The DVD's play o.k. on the PC, thus it's not a codec issue. It's clear the standalone player has a problem with the disks. If another standalone unit accepts them, then that proves that the software on your PC is working as it should - but it could still be the disks are marginal on the Panasonic. If another player rejects them, it takes the Panasonic off the hook and points to the disks being marginal.
I just tried it the DVD in a GoVideo player w/o any problem. Obviously it is a panasonic issue at this point. The latest DVD now reads "No Play" both Panasonic players I have. Obvioulsy a very fragile and touchy set top I guess? Thanks again
There is one other thing to try. I know the Panasonic is not supposed to support DVD+R, but you say it plays them. There is a possibility that it is seeing them as DVD-ROM ( i.e. pressed commercial movie disks). Some burners support this 'bit setting' feature' If you run IMGBurn - 'Mode' 'Write', you will see a little 'book' logo lower right. If your burner is listed (mine is an 'LG'), you can change it that when it sees a DVD+R disk, to set it to look like DVD-ROM instead. You can find the burner vendor using 'System Information' - download the standalone version (no installation) and click on 'Storage Devices', lower left. If your vendor is listed in IMGBurn, try this when burning a DVD+R. http://www.gtopala.com/siw-download.html
Thanks for the tip but unfortunately mine is Phillips. Oh well ... another problem to think about I guess
