Hi my norton anti virus says C:\windows\system32\jhfe.dll that is where the virus is I can not just delete the file because it is a .dll file a windows file. Can someone tell me how I could get this out of the computer I have no idea.
try this. also try in safemode to manually delete that file download, update & run in this order ccleaner http://www.ccleaner.com/ cwshredder http://www.intermute.com/products/cwshredder.html ad-aware se http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-... spybot s&d http://www.majorgeeks.com/download2471.html do an online virus & spyware scan with this link http://housecall60.trendmicro.com/en/start_corp.asp