Trouble installing new DVD burner

Discussion in 'DVD / Blu-ray drives' started by scott6169, Apr 5, 2005.

  1. scott6169

    scott6169 Member

    Joined:
    Apr 3, 2005
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    16
    I recently purchased a new dvd burner. I went through the steps to install it according to the product instructions. I cannot get it to respond at all. I checked the system menu and it says the the driver for the USB mass storage device has a problem.
    Can anyone help me at all with this. I would really appreciate it.

     
    scott6169, Apr 5, 2005
    #1
  2. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    what windows version are you using? what usb versions on both pc & drive? have you checked drive site for updated driver & faq?
     
    ddp, Apr 5, 2005
    #2
  3. scott6169

    scott6169 Member

    Joined:
    Apr 3, 2005
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    16
    I am running xp
    I have a enhanced 2.0 and thats what it calls for
    I will check the site right now
     
    scott6169, Apr 5, 2005
    #3
  4. scott6169

    scott6169 Member

    Joined:
    Apr 3, 2005
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    16
    I checked but the only drivers are for win98se
     
    scott6169, Apr 5, 2005
    #4
  5. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    so did you check their faq site & what was the problem message??
     
    ddp, Apr 6, 2005
    #5
  6. scott6169

    scott6169 Member

    Joined:
    Apr 3, 2005
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    16
    No problem message. Just a yellow mark in my device manager next to USB mass storage device.
     
    scott6169, Apr 6, 2005
    #6
  7. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    remove/uninstall the usb mass storage device from your device manager, restart windows to let it load it's driver
     
    ddp, Apr 6, 2005
    #7
  8. pulsar

    pulsar Active member

    Joined:
    Dec 31, 2003
    Messages:
    2,081
    Likes Received:
    1
    Trophy Points:
    68
    Oh man, this is the THIRD time you have posted this question, do you want to get banned?
     
    pulsar, Apr 6, 2005
    #8
  9. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    where???
     
    ddp, Apr 6, 2005
    #9
  10. pulsar

    pulsar Active member

    Joined:
    Dec 31, 2003
    Messages:
    2,081
    Likes Received:
    1
    Trophy Points:
    68
    Last edited: Apr 6, 2005
    pulsar, Apr 6, 2005
    #10
  11. pulsar

    pulsar Active member

    Joined:
    Dec 31, 2003
    Messages:
    2,081
    Likes Received:
    1
    Trophy Points:
    68
    BBMayo made contributions on two of those & never noticed!!!!

    Pulsar
     
    pulsar, Apr 6, 2005
    #11
  12. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,167
    Likes Received:
    136
    Trophy Points:
    143
    i guess somebody was an impatient & should read the rules above about double posting!!
     
    Last edited: Apr 6, 2005
    ddp, Apr 6, 2005
    #12
  13. pulsar

    pulsar Active member

    Joined:
    Dec 31, 2003
    Messages:
    2,081
    Likes Received:
    1
    Trophy Points:
    68
    I hate to appear pedantic on these issues & act like the "police". But i think it is really important that our rules should be adhered to! I can be rather "anal" (I hate that term - sounds too much like bottom to me!) at times!

    Pulsar

    I have far too much free time on my hands.
     
    pulsar, Apr 6, 2005
    #13

Share This Page