After you install MPT (Mobile phone tools)You will have a generic version of the motorola model on your mobile phone tools that says initializing right? click on the phone where the menu button is. click setup go to general setup click the communications tab click change modem button click next make sure motorola usb modem is highlighted click next click next again Wait for it to be detected click next again make sure mototola gsm is highlighted on left then make sure your phone model is highlighted on right click next click finish click ok It will say initializing for about 30 seconds (depending on how fast your computer is) and it should detect. then your ready to go. if this works (hopefully) keep a copy of it, because you might have to do like i have to do and do it every once in a while. It took me days to figure this out...good luck hope it works for you all.
I did that and mine still does not work... while finding the modem it says that the modem is "already being used" by something else & it cannot detect it. I selected GSM and the phone type but it still says "initializing..." indefinitely. The strangest part? I installed phonetools last night and it was fine. So I guess, how do I remove the outside influences that are "using" the modem?
You might have to delete everything and reinstall everything. i had to do this about 3 times. but make sure you do not hook your phone up to the computer until you install everything and it asks you to plug in your phone on mobile phone tools. thats the problem I had anyway. good luck.
i can get to the change modem screen but motorola usb modem isn't there to highlight. ik have a i530 cell with the usb data cable. any ideas?
You might have to click other modem. and see if it gets detected>..let me know if it dosent, and I will try something else
mine did that several times, until i deleted everything mobile phone tools, p2k and anything to do with it. then reinstalled everything again and then it detected it.
i have reinstalled several times. are there special drivers i need? when i look in device manager there is a yellow ? next to the usb port for the phone. does this have something to do with the problem? is my phone (i530) supported by the program? when i go to the website my phone isn't listed.
ok i am in device configuration and i am being asked for the device manufacturer. Is the i530 a Motorola CDMA, GSM, or TDMA. I have looked through all of the device models ounder the above manufacturers and none list my phone, however, all have generic catagories. which one do i select?
if it is a newer phone it would probably be gsm network.There was a thread on here about someone having the same problem. their phone was not on the list, they used another model, but I am not much help, because I cannot remember which one. if I find it I will post it for you. sorry I could not help you... good luck.
@dragnman Your fone is usint iDEN technology it's a nextel fone from Motorola but very different MPT might not work
I'm not really sure. I have done several searches on google for your type of phone to see if there were and I couldnt come up with any information. Sorry. There might be someone out there with a little more experience that could help you. try the main motorola thread they add stuff new daily. they have alot of really smart phone people on that thread. good luck.
The problem I was having was when starting the program it didn't want to find my bluetooth device I had plugged into my laptop. I tried everything including uninstalling and reinstalling. What finally worked for me was cancelling the bluetooth detection and let the program show me the generic phone and on that generic phone I did the following: click on the phone where the menu button is. click setup go to general setup click the communications tab click change modem button check Exclusive Use click next make sure motorola usb modem is highlighted click next don't know if it helped or not but made my phone discoveralbe click next again Wait for it to be detected my phone modem was discovered and everything seemed to work OK.
