i assumed u are in the U.K cause those 2 compnies are most requested from the u.k and generated codes based on that country. if the phone isnt from the U.K please do not try these codes see the last part about format try this code #pw+703090022102707+7# OR #pw+734460155371300+7# i gave u 2 codes...though u only need one how to use remove simm card and power on phone enter code provided use the star key(*) to get the p andw and + signs by pressin it quickly please only try ONCE if u get ERROR STOP come back and tell me please verify the code on your phone before entering the last digit onto your phone please reply and say if it works FORMAT for future reference the format is as follows Phone model: IMEI: Country: network: network in country it is locked to skylinegt