I have used DVD Shrink and Nero 6 successfully for a long time and I am now having problems burning video DVDs. I suspect it's a hardware rather than a software problem but I would like someone who is much smarter than I am to look at the error log file before I spend the day on the phone with Dell. I am using Sony DVD-R (or RW) - they are 1-16X and I even tried setting the Nero burn speed at 8X thinking that might be the problem but no luck. I even restored my computer to factory setting so everything is clean and brand-new and that hasn't helped either. Here's my error log file - thanks in advance for any help. Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM Nero Version: 6.6.0.18 Internal Version: 6, 6, 0, 18e (Nero Express) Recorder: <HL-DT-ST DVD+-RW GWA4164B>Version: E113 - HA 0 TA 1 - 6.6.0.18 Adapter driver: <atapi> HA 0 Drive buffer : 2048kB Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI Connected to MMC as unknown drive with class-nr : 1 Drive is autodetected - recorder class: Std. MMC recorder CD-ROM: <SONY DVD-ROM DDU1615 >Version: FDS2 - HA 0 TA 0 - 6.6.0.18 Adapter driver: <atapi> HA 0 === Scsi-Device-Map === CdRomPeripheral : SONY DVD-ROM DDU1615 atapi Port 0 ID 0 DMA: On CdRomPeripheral : HL-DT-ST DVD+-RW GWA4164B atapi Port 0 ID 1 DMA: On DiskPeripheral : SAMSUNG HD160JJ/P atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === SONY DVD-ROM DDU1615 D: CDRom0 HL-DT-ST DVD+-RW GWA4164B E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1022MB (1046604kB) Free physical memory: 397MB (407044kB) Memory in use : 61 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 21.2.2007 UDF/ISO compilation 10:09:27 AM #1 Phase 112 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation started 10:09:27 AM #2 Phase 114 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation completed (no file modified) 10:09:27 AM #3 Text 0 File Isodoc.cpp, Line 6359 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet :FALSE Allow pathdepth more than 8 directories : FALSE Allow more than 255 characters in path : FALSE Write ISO9660 ;1 file extensions : TRUE 10:09:27 AM #4 Phase 111 File dlgbrnst.cpp, Line 1832 DVD-Video files sorted 10:09:27 AM #5 Text 0 File Reader.cpp, Line 127 Reader running 10:09:27 AM #6 Text 0 File Writer.cpp, Line 122 Writer HL-DT-ST DVD+-RW GWA4164B running 10:09:27 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 10:09:27 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 10:09:27 AM #9 Text 0 File Burncd.cpp, Line 3233 Turn on Disc-At-Once, using DVD media 10:09:27 AM #10 Text 0 File DlgWaitCD.cpp, Line 270 Last possible write address on media: 2297903 (510:38.53, 4488MB) Last address to be written: 2286095 (508:01.20, 4465MB) 10:09:27 AM #11 Text 0 File DlgWaitCD.cpp, Line 282 Write in overburning mode: NO (enabled: CD) 10:09:27 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483 Recorder: HL-DT-ST DVD+-RW GWA4164B, Media type: DVD-R Disc Manufacturer: SONY16 - D1 Disc Application Code: 64, Disc Physical Code: 193 10:09:27 AM #13 Text 0 File DlgWaitCD.cpp, Line 448 >>> Protocol of DlgWaitCD activities: <<< ========================================= 10:09:27 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2286096 (2286096) = #2286096/508:1.21 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286096 blocks [HL-DT-ST DVD+-RW GWA4164B] -------------------------------------------------------------- 10:09:27 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051 Prepare recorder [HL-DT-ST DVD+-RW GWA4164B] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681924608, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2286096 | lead-out | 1 | 0x41 | 0x00 10:09:27 AM #16 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 10:09:27 AM #17 Text 0 File Burncd.cpp, Line 4122 Cache writing successful. 10:09:27 AM #18 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 10:09:27 AM #19 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 8x (11,080 KB/s) 10:09:27 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2661 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 10:09:27 AM #21 Text 0 File DVDR.cpp, Line 2571 Recording mode: Sequential Recording Mode 10:09:27 AM #22 Text 0 File Mmc.cpp, Line 21774 Set BUFE: Buffer underrun protection -> ON 10:09:27 AM #23 Text 0 File DVDR.cpp, Line 2726 Start write address at LBA 0 DVD high compatibility mode: Yes 10:09:27 AM #24 Text 0 File Cdrdrv.cpp, Line 8892 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26127F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 2FE10 h Start sector number of the next Border-In: 2FFA0 h Media Specific [16..63]: 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!.... 00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 10:12:24 AM #25 SCSI -1135 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x0B940000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x80 CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0E 0x00 0x00 0x00 0x00 0x0C 0x80 10:12:24 AM #26 CDR -1135 File Writer.cpp, Line 311 Write error 10:12:24 AM #27 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 10:12:25 AM #28 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 10:12:25 AM #29 Text 0 File DVDR.cpp, Line 2969 EndDAO: Last written address was -1 10:12:25 AM #30 Phase 38 File dlgbrnst.cpp, Line 1832 Burn process failed at 8x (11,080 KB/s) Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 1:07:32 PM File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 1:03:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 9:59:44 PM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
I don't know about being smarter, but I've had my fair share of issues. Normally, the first thing to look for with errors is the media type. While TY and Verbatims seem to be the best, Sonys are not that bad either when compared to others on the market. Therefore, the first thing I would try to do is defrag my HDD and clean my machine, try ccleaner. You can find it here and it's free: http://www.ccleaner.com/ Give that a go first and see if that clears up the problem. Shrink is notorious for not performing well on a fragmented HDD. Hope it helps.
Thank you for responding but, as I stated above, I restored my computer to the original factory settings so I got rid of all the crap that was on there. So, I think there's some other problem.
Ok....sorry about that. By restore, I implied you performed a system restore using Windows restore points. You obviously did more than that, so your machine is probably clean. I would still analyze my HDD to see if it's fragmented or not, if you haven't already. Solving burn issues is a step-by-step process and sometimes the easiest thing is looked over. Another option is to try backup in another program, such as DVDClone. It's not free, but you should have a 21 day free trial. If that works, then it may be your current programs and not a hardware problem. You can find Clone here: http://slysoft.com
What media were you using before? Use nero's infotool and find the MID codes of some of your older backups. 16x sony media: Sony 16D1 is the taiwanese sony -1x-16x.Decent media. Taiyo yuden also makes these discs for sony,but they'll say made in japan on the wrapper and code as Ty-G03. Lots of drives are having issues with the sony MID codes for the 1x-16x speed-usually firmware issue.The burner doesn't know how to properly burn this media. Your burner is an LG GWA-4164B drive with the current firmware version of E113-oem. This is the latest firmware that I know of,according to the info from that burn log. Here's a link you can bookmark it to your favorites to keep an eye for future updates. This drive also has a different firmware from dell-if it came bundled with your pc,you'll see it in this link: http://forum.rpc1.org/dl_firmware.php?download_id=2279 Another scenario is a bad batch of media,or a bad section in your spindle.Looks like Try a disc from around the bottom if it's in a spindle of 50 or 100. Burn this disc at 4x and see what happens. At least it looks like it's trying to burn.Usually major firmware issues ,you'd get an Illegal disc error in that log.
Thanks, all. I just had the Dell guy here - he replaced the DVD burner (it was under warranty) and now all is well.
