Guys, Below is a link to the virmin service page, this is your fist point of call to see if there is a problem with your service, rathur than having a knee-jerk reaction when a channal or group of chans go missing and you start scanning and losing your set up on your box, if you have an older model, Sometimes you may have a problem that is local and may not be on here, give it a bit of time first or check here before panic sets in and you start pulling cable out and scanning. Check this first http://status-cable.virginmedia.com/vmstatus/summary.do and select daily update
this is also the first place you should go if you have a problem with your viewing as it has the most uptodat info about your area