Vista won't even recognize my camcorder

Discussion in 'Digital camcorders' started by robpardee, May 19, 2008.

  1. robpardee

    robpardee Member

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    I have a Panaonic PV-GS31 which I used to use a firewire card and cable on my old computer to transfer video. Now, I have a new dell computer with vista home edition and a built in 4 pin firewire port. I got a new dual 4 pin firewire cable because the camcorder has a 4 pin firewire port also. After plugging this into my computer, plugging the camera in and turning the power on nothing happens. I checked in "my computer" and there was nothing there. I also tried windows movie maker, adobe premiere and Roxio, and none of these programs recognized the device was attached.
    HELP!!!!
     
  2. PFloyd

    PFloyd Regular member

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    SHut everything off( computer, camera). Plug firewire into both the computer and camera. Turn on camera and then computer.
     
  3. robpardee

    robpardee Member

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    Ok, I tried that and it still didn't work. What's weird is the computer doesn't seem to recognize my camera at all. Any other ideas!? Thank you though.
     
  4. robpardee

    robpardee Member

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    Ok, I called panasonic and they said that I needed the power cord in order to load videos onto my computer. Of course I don't have one and can't find one anywhere. Also what struck me as odd was on my old computer I could load videos up with the battery but now it doesn't work on my new laptop.

    Does anyone know where I might be able to get this ac adaptor, it's a 7.9V input as stated on the camera.
    Or does anyone know if this is the reason why I can't transfer video despite being able to do it this way on my old computer?
     
  5. GrandpaBW

    GrandpaBW Active member

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    It's a Panasonic camcorder, and Pansonic doesn't have a power adapter?

    Capturing video, when only using battery power, has NEVER been recommended, for obvious reasons.
     
  6. robpardee

    robpardee Member

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    Well, I checked their website and found the accesories but when I checked for availability it said that they weren't available. So I'm kind of stuck.
     
  7. GrandpaBW

    GrandpaBW Active member

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    Check out this link:

    http://www.pasc.panasonic.com/Epartr/PartsList.asp

    I just looked again, and you are correct. They aren't available. You should contact them and find out why not.
     
    Last edited: May 21, 2008
  8. varnull

    varnull Guest

    Somehow I get the feeling that even if you source a power cord it will make no difference. The problem here is with the appalling hardware support in fista.
     

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