HI All dvdxcopy platinum sigh.... Ok this Q isnt posted any place I use advanced ...I will try to view the clip/scene/ to determine if I want it I click on view and it pauses and then blue screen and xcopy shuts down every time. I uninstalled the viewer that came with x copy I only use dvd player for my ati all in wonder vid card it never launches w95se/p4/2ghz/35gig freespace/radeon 7500 all inwonder/ emerex dvd burner direct x 90 I have read and tried all of the notes about norton/startup folders /etc etc for numerous other problems IE read errors this I will work on later Thanks Frank
You aren't serious, are you? When I see W95se, it means Windows 95. It may mean something to others who frequent these forums. I really do want to know if you are running Windows 95 before I say anything else. LOL
Perhaps your biggest problem is XCopy can't work on Windows 95. http://www.nycsoftware.com/DVDxCopy/support/faq/support.asp.230.html
Hi Frank, Welcome to our little Club Where to go with you there little Buddy . . . Well, like my friend Flip218 mentioned, "95" may not be able to run DVD Shrink – I believe you require at least Win “”98.” DVD Shrink does handle it's files 1 GB at a time – so the default OS file system of FAT32 may be OK for that BUT “95” is not good to have when doing DVD Backups in general. I also have to ask, why Win "95" ? Why not a superior OS system like 2000 or XP Pro ? There are sooooo many improvements in operating systems, why have one that in it's finest day was fraught with bugs ? Move up in life, get the good stuff. There aren't any "Blue screens of death" anymore, or at least they are extremely rare – Be that as it may, Let’s tackle your Xcopy problem – Time for you to go through the DVD XCopy “Black List”[/b – Blacklist The following programs can cause problems while using our software. Your situation sounds like one of these are installed: 1. B's Clip: This Program has packet writing applications and also tries to control the burner. To remove you must go to Add or Remove Programs in your control panel. For more information, visit the B's website at http://www.bhacorp.com. 2. Direct CD or Drag to Disk: These are applications from Easy CD Creator from Roxio. To remove them you need to do to Add or Remove Programs in the Control Panel. There you can select Easy CD Creator to change, not remove. Then you must click next until it gives you the option to modify. Then either Direct CD or Drag to Disk should be selected and changed to "make this option not available". Then click next and while the program may look like it is installing, it is removing those options. One thing to remember is that both Direct CD and Drag to Disk will not be installed at the same time. For more information, please visit Roxio's website at http://www.roxio.com/en/support.index.jhtml 3. GoBack: backup software that constantly runs in the background (Terminate and Stay Ready) this needs not only to be turned off, but disabled. Unfortunately, this means the customer will loose all their old restore points, but it will free up a lot of hard drive space. For more information visit Symantecís web site for GoBack at http://www.symantec.com/goback/index.html 4. HP DLA: DLA stands for Disk Letter Assignment and interferes with DVDXCopy or DVDXCopy Xpress accessing the dvd burner. After removing this in Add or Remove Programs in Control Panel, the computer should be rebooted. For more information, check the HP website at http://www.hp.com/ 5. InCD: This is packet writing software that comes bundled with Ahead Nero Burning Rom. This can sometimes be removed via Add or Remove Programs in control panel, but sometimes it converts to a TSR (Terminate and Stay Ready) and has to be removed from task manager. To open Task Manager, hit the ctrl, alt and delete keys at the same time, then click task manager Then InCD must be found under processes and ended there. For more information go to Neroís website at http://www.nero.com/en/ 6. Interactual Player and PC Friendly Player: These programs are DVD software viewers that can be installed off of the DVD movies themselves. Both programs interfere with all 321 Studios software and should be un-installed from Add or Remove programs in control panel when found. Then the 321 studios software needs to be un-install, the 321 studios file folder deleted, the computer rebooted, the 321 Studios software re-installed. For more information about both players, visit http://player.interactual.com/ 7. McAfee Anti-Virus: This is anti-virus software that when running, can cause errors. It needs to be disabled by right clicking on the icon in the lower right side of the task bar. The 321 Studios software then needs to be restarted. Then whenever the customer is attempting to burn, McAfee needs to be disabled. For more info go to McAfeeís website at http://us.mcafee.com/default.asp 8. Norton Anti-Virus: This is anti-virus software that when running, can cause errors. It needs to be disabled by right clicking on the icon in the lower right side of the task bar and the automatic update should be shut down via the Task Manager. The 321 Studios software then needs to be restarted. Then whenever the customer is attempting to burn, Norton Anti-Virus needs to be disabled. The Norton Website is http://www.symantec.com/ 9 . Veritas DLA: This program uses Disk Letter Assignment for backup purposes. Just the DLA portion needs to be removed, which cane be done in Add or Remove Programs in control panel. After removing the software the computer should be rebooted. The Veritas website is http://www.veritas.com/ Spyware - some programs can install other software that can be damaging to your Operating System. Please scan for these programs with a Spyware utility. We recommend Ad-Aware, available freely at www.lavasoftusa.com If you perform any of these changes, please make sure to fully uninstall your copy of our software delete the 321studios folder in the program files directory shut down and reboot twice and then reinstall our software. ASPI Update If you are using an internal dvd burner install Force ASPI from this link: ftp://supportfiles.321studios.com/ASPI/ForceASPI.exe After installing the ForceASPI file, then double click on the pink icon that it puts on your desktop , and follow the directions. It should make you restart if installed correctly. If you are having difficulties downloading make sure you have windows and other firewalls disabled. If that does not help, you probably need to go to the manufacturer's website, and update the drivers for your ROM drive. http://www.adaptec.com/worldwide/support/driverindex.html Correct ForceASPI Install Did the ForceASPI file make you restart after installing it? If not then run the pink icon that should now be on your desktop. If you are using an external dvd burner connected via USB2 or Firewire install Force ASPI 2 from this link: ftp://supportfiles.321studios.com/ASPI/ForceASPI2.exe MsConfig Certain programs running in the background can use system resources and cause our software to experience burning issues. To disable your start up group go to start, run, and type in msconfig and hit enter, then click on the startup tab. Windows XP(Home & Pro): If you are running Windows XP you will click the disable all button. Windows Me: If you are running Windows Me disable all items that are not Windows system processes. Windows 98: If you are running Windows 98 disable all items except for Systray and Explorer. Windows 2000: Windows 2000 does not have this utility please make sure to close all programs through your system tray. Play the Movie Make sure that you shut off everything else that you can, including the screen saver, when you start the process. 1) Play the movie for 2-3 minutes. 2) Start up our software while the movie is still playing. 3) If you are using Dvd X Copy, go to the STREAM PROCESSING tab, and check the option to ENABLE STREAM PROCESSING. You will see a list of options, make sure that the first two options are checked and uncheck the rest. Proceed in ripping the DVD. *This option will not be available nor is it necessary in Express* 4) Choose the target folder that you want to rip into. 5) Click on the start button 6) Shut off the movie If none of this helps, you probably need to go to the manufacturer's website, and update the drivers for your ROM drive. Updates Windows Updates Every version of windows requires updates. To be sure your system is completely up to date go to http://windowsupdate.microsoft.com If you are using Windows XP please visit http://www.microsoft.com/WindowsXP/sp1/default.asp to download service pack 1. If you are using Windows 2000 please visit http://www.microsoft.com/windows2000/downloads/servicepacks/ DVD Writer Most DVD writer manufacturers periodically release updates for the drives. The latest firmware is essential for the success of our software. Here is a list of manufacturers and the sites they host these upgrades: Pioneer: http://www.pioneerelectronics.com/hs/ Sony: http://sony.storagesupport.com/dvdrw/index.htm Hp: http://www.hp.com/cposupport/software.html Cendyne: http://www.cendyne.com/support.asp Panasonic:http://www.panasonic.co.jp/dvdram/lim/eoem Nec: These drives are not supported directly through the manufacturer please contact the vendor and OEM you purchased through **When updating firmware it is imperative you have followed the blacklist procedure and do not have any packet writing software running* If these do not fix your issue please respond with the answers to these questions: 1. Which version of windows and what service pack are you running? 2. What was the exact time and date you downloaded Platinum? 3. Do you have or have you ever had any of the following software on your computer? * Norton Anti-Virus (Is it enabled?) * McAfee Anti-Virus (Is it enabled?) * PC Friendly * Interactual * InCD * Hp DLA * Veritas DLA * Roxio Easy CD Creator * Adaptec * B's Clip * Go Back * Instant Messenger of any type signed on * Windows Update not updated? As far as your firmware goes, here’s a bit of help for that – Firmware, as we might remember, is our burner's tutor, making sure all educational requirements are met. Let's head over the library and see where our firmware should be - http://forum.rpc1.org/dl_all.php We'll check our firmware with this little probe – At the bottom of the page look for "What's my firmware? - Try this little tool I found," Download this tool and check out your Firmware’s health (education wise). http://flashman.rpc-1.com/ If you haven't gotten the proper firmware - back you go to get your upgrade - You cannot be without it - You’ve a bunch of work here my friend but it should get you on the right track Cheers, Pete _X_X_X_X_X_[small] The “old man” Pete (ö¿ô) Compaq 8000, Pent IV CPU 2.84GHz, 1024MB RAM, 520GB HD. Pioneer 107, 8X R/W , Nec R/W ND-1300A, JLMS DVD ROM. 128MB GeForce4 TI 4200, O/S XP [/small]
Hi Folks I hope I got this clear and correct Installed aspi layer....(previously checked prior to post ) previously uninstalled drg to dsc previously uninstalled interactual video previously uninstalled eazy cd creator norton nav is always shut down in “startup groups” msconfig/startup and confirmed with Control alt delete anything else gets shut down ...so that only explorer and systray are open Adaware is installed and monitors spyware I have zone alarm pro and it is shut down unistall 321 everytime I make the above changes.with numerous reboots including hard reboots All W98se updates have been performed all dvd updates are completed I had an update today at this writing and below are the results latest attempts resulted in I can view scenes ....it worked for about 4 times and then blue screen . But I now see how it should work...and that it crashes right when the view window pops up I tried to burn a backup of secret window ...in advanced without compression settting (I picked the largest sections as the movie During Read it gave me “ Error occured reading sectors/data 15/96" which was 16 % closed the window and platinum shut off I need clarification on one item .. “3) If you are using Dvd X Copy, go to the STREAM PROCESSING tab, and check the option to ENABLE STREAM PROCESSING. You will see a list of options, make sure that the first two options are checked and uncheck the rest. Proceed in ripping the DVD. *This option will not be available nor is it necessary in Express* “ I don’t see the tab stream processing in Platinum rip ?? Frank with W98SE
wanttono, Honestly, I would seriously upgrade your O/S and if possible add another 256mb of ram. You can get an OEM XP home for $80 off ebay.
HI Ok it sounds like an option ..... let me setup everything and start over with upgrades I'l be baack Frank
Hi All I have upgraded to xp sp1 and all seems great I can view the scenes and I get no error msgs as of this writing I still need to up the memory to 500 mg or so (later) I still do the msconfig/startup /and all the blacklist programs Thanks thanks thanks thanks Frank
Frank, Thanks for getting back to us That's great news _X_X_X_X_X_[small]Dell 8250, Pentium 4 2.80GHz 1.5 GB RDRAM, 200GB HD TDK 840G, Sony DDU-1612 DVD-ROM XP Pro, ATI All-In-Wonder 9000 Pro[/small]
