That doesn't really sound like a question that can be answered but I will guess. Are you trying to download RTSP Protocol with an out of date version of StreamBox VCR? StreamBox VCR download problems or no video problems. http://p084.ezboard.com/fstreemeboxvcrfrm7.showMessage?topicID=4.topic You should be using StreamBox VCR Suite 2.0 http://www.afterdawn.com/software/video_software/video_capture_tools/streambox_vcr_suite.cfm