Hi, I was currently using Windows Media Player 9 and wanted to upgrade to Media Player 11 because 9 is dragging and barely playing my cd's. I went to the Microsoft website to download Media Player 11 and after I did, it seems my computer still says its Media Player 9 and i tried playing a cd and its still doing the same thing, dragging,slow etc. Is there a way to delete version 9 and re download 11? If not can anyone help me with fixing the problem im having? Or tell me what I need to do? Thanks
You can try searching for the files got to start then click search and type in windows media and deleate everything of windows media then try re-installing it. Hoped this helped