windows password problem and task manager problem

Discussion in 'Windows - Software discussion' started by kenio8185, Dec 31, 2007.

  1. kenio8185

    kenio8185 Regular member

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    whenever i decide to either log out or switch user, my windows account password changes for some reason and the other account i have which doesn't have a password suddenly gets one. I always have to restart the computer in order to return things back to normal until i decide to switch user or log off. Can someone help me with this?

    Another problem im having is on my other account (the one thats limited), pressing ctrl+alt+del does not open the task manager. How do i fix that?
     
  2. QuikDraw

    QuikDraw Regular member

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    Sounds like your PC may be infected. Download HijackThis to the desktop. Reboot into safe mode. Run HijackThis. Do a system scan and save a logfile. Post log here. See if MSCONFIG is also affected. Start>Run>type, MSCONFIG. Does it open?
     
  3. kenio8185

    kenio8185 Regular member

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    thx a lot, gonna try all that now. As for the msconfig thing. Ya it opens when i type it into run. No problems there
     
  4. kenio8185

    kenio8185 Regular member

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    i cant find the log file. do u know where it is saved to?
     
  5. kenio8185

    kenio8185 Regular member

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    ok, i found it. I did two scans and didn't know it would delete the previous log file. I did the second scan after fixing everything from the first scan. So i guess thats my loss but here is the log file from the second scan since its all i can give.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:46:14 AM, on 1/1/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Safe mode with network support

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\userinit.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\WgaTray.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: System Managment Controler (SMSCGISVC) - Unknown owner - C:\WINDOWS\system\smscg.exe (file missing)

    --
    End of file - 1312 bytes
     
  6. QuikDraw

    QuikDraw Regular member

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    This is not a complete logfile, much longer. Run HJK. When the Notepad window appears. Copy and paste the complete logfile from notepad to here. Let me know if you need assistance.
     
  7. kenio8185

    kenio8185 Regular member

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    both of my problems seem to have stopped but something could come up later, dunno. Anyways, here is my log file.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:10:40 AM, on 1/2/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\WiFiConnector\NintendoWFCReg.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Run Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: System Managment Controler (SMSCGISVC) - Unknown owner - C:\WINDOWS\system\smscg.exe (file missing)

    --
    End of file - 2269 bytes
     
  8. QuikDraw

    QuikDraw Regular member

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    Not sure why, but your log report is still incomplete. The part of the report I do see is clean.
     
    Last edited: Jan 2, 2008
  9. kenio8185

    kenio8185 Regular member

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    well thats the log report that comes right after the scan is done so i don't know why it isn't showing everything. Anyways, there are no problems so thx for recommendin this program to me and thx for the help and ill post something if anything goes wrong.
     

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