ok.so windows xp weont load in normal mode only in safe mode.when i try in niormal mode the user accounts screen dosnt show up wheere u have to log in, it just stays black but the mouse clicker is there and u can see it, but nothing ever loads up so i have 2 use safe mode. Ive run this program APROPOSFIX and this is the log file: Log of AproposFix v1.1 ************ Running from directory: C:\Documents and Settings\Frank Bifera\Desktop\aproposfix ************ Registry entries found: ************ No service found! Removing hidden folder: No folder found! Deleting files: Backing up files: Done! Removing registry entries: REGEDIT4 Done! Finished! ALso i have run HijackThis and this is the log file for that: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:13:35 AM, on 14/09/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Safe mode with network support Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file) O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file) O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file) O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file) O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file) O2 - BHO: (no name) - {1C3C4699-B285-475F-BE47-0B26088CE876} - (no file) O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll O2 - BHO: (no name) - {21594193-769f-4616-a93b-0ed4375cbb56} - (no file) O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file) O2 - BHO: (no name) - {4F86C4F9-E70C-4B44-BE28-BE04CDFB788D} - C:\WINDOWS\system32\deskmo.dll O2 - BHO: (no name) - {51641ef3-8a7a-4d84-8659-b0911e947cc8} - (no file) O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file) O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file) O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file) O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file) O2 - BHO: (no name) - {739F4BD3-8A07-4CE3-BA93-78AFE24C3998} - c:\windows\system32\pgvlnqjy.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: (no name) - {938A8A03-A938-4019-B764-03FF8D167D79} - C:\WINDOWS\system32\tmp10.tmp.dll O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file) O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file) O2 - BHO: oembios32.msdn_hlp - {AB5FE6E5-7C72-4B89-85D0-D57E7AEAC236} - C:\WINDOWS\system32\oembios32.dll O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file) O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file) O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file) O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file) O2 - BHO: (no name) - {c5af2622-8c75-4dfb-9693-23ab7686a456} - (no file) O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file) O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file) O2 - BHO: (no name) - {e9147a0a-a866-4214-b47c-da821891240f} - (no file) O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file) O2 - BHO: (no name) - {E9B6D0CF-5FDE-4342-80A0-C63FD6840378} - c:\windows\system32\ajdbajd.dll O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [SiSRaid] C:\Program Files\Silicon Integrated Systems\SiSRaidPackage\SRaid.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe" O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe O4 - Global Startup: BTTray.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Anycom\Anycom Bluetooth USB\btsendto_ie_ctx.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Anycom\Anycom Bluetooth USB\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Anycom\Anycom Bluetooth USB\btsendto_ie.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Monopoly Here and Now\Images\stg_drm.ocx O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab O16 - DPF: {82FFA573-38AA-482A-99AD-91F697B91631} (Installer.InstallControl) - http://static.35mb.com/applet/applet_o.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Mes...nt.cab56907.cab O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Monopoly Here and Now\Images\armhelper.ocx O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab O20 - Winlogon Notify: ovjsxwwh - C:\WINDOWS\SYSTEM32\ajdbajd.dll O20 - Winlogon Notify: wineil32 - C:\WINDOWS\SYSTEM32\wineil32.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Anycom\Anycom Bluetooth USB\bin\btwdins.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Unknown owner - C:\Program Files\Norton Internet Security\isPwdSvc.exe (file missing) O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 10143 bytes CAN ANYWAY SEE SOMETHING RONG WITH THE COMPUTER??? PLEASE HELP
right when you start up, just keep hitting F8 until a startup options screen comes up. choose the Start Windows Normally choice if there is one. hope this helped
