When I try to run either AVG virus scan or spyware software they both lock up at hwxjpn.dll file. I understand this dll is for Japanese text decoding? It says the file is in the Windows/system32 folder but I can't find it to delete it as I don't think I need it. I have view set to show hidden files/folders but still can't seem to find it. Any way to fix this problem? Max
Yes, My system doesn't seem to find it though. I thought if I could find it and delete it, it would solve the problem but my search won't even find it.
I am running Windows XP Pro. I can't find the folder "dllcache" in the system32 folder. I have run multiple spyware and anti virus programs and while scanning the computer locks up when it tries to scan "hwxjpn.dll". It says it's location as c:\windows\system32\dllcache however I have no such folder. ?????
open a folder. go to tools folder options view check show hidden files and folders same window uncheck hide protected operating system files now go to c:\windows\system32\dllcache ===> hwxjpn.dll
Found it thank you. I deleted the file. Am at work now, running the spyware at home. Will check results when I get home. Thanks for all the help.
