WMP11 in Vista Opens then Closes Playing DVD

Discussion in 'Video playback problems' started by Docarut, Aug 8, 2008.

  1. Docarut

    Docarut Member

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    Dear Sages,
    I do not know exactly how long but when I try to play DVD WMP11 will open then get message problem has caused to close and will be notified if solution found. Below is from problem submitted:

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: wmplayer.exe
    Application Version: 11.0.6001.7000
    Application Timestamp: 47919356
    Fault Module Name: msmpeg2adec.dll
    Fault Module Version: 11.0.6001.7000
    Fault Module Timestamp: 4791a771
    Exception Code: c00000fd
    Exception Offset: 0000c8e2
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    Same Fault Module Name listed when DVD Maker or Media Center also close which is also happening. I can play DVD from downloaded Media Player Classic. Is there a way to fix this?

    Thanks for any suggestions,

    Doc
     
    Docarut, Aug 8, 2008
    #1
  2. davexnet

    davexnet Active member

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    davexnet, Aug 8, 2008
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  3. Docarut

    Docarut Member

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    Your reply is much appreciated-Thank you!
    I downloaded flv file and converted to mpeg file and tried to play in WMP. Tried to play but mostly pixilation with normal sound. I ran DECCheck:
    Installed mpeg-2 Decoders:

    Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.6001.7000
    Red X at left of entry Green check mark to right of version number

    CBVA DMO wrapper filter cbva.dll 6.0.6001.18000
    Red X at left, red X to right of version number

    I am assuming this checker works with Vista even though download page stated for XP.

    Thanks,

    Bob

     
    Docarut, Aug 8, 2008
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  4. davexnet

    davexnet Active member

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    Hello -
    I'm still not clear if you are saying ONLY DVD playing causes
    the crash or ANY media will cause the crash. For example,
    if you play avi or wmv files, do they work?

    The deccheck only really shows that neither of the codecs are
    fit for WMP 10 synchronization feature. This may not be relevant,
    since Vista is using it's built-in decoder.

    Perhaps you should open up the Event Viewer and look at application and system messages for errors related to this crash.
    You may be able to get further information in there.

    You can open the event viewer by opening up the run box
    (windows key+r) and typing eventvwr.msc (press enter).
     
    davexnet, Aug 9, 2008
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  5. Docarut

    Docarut Member

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    Thanks for your reply. WMP is able to play avi and wmv files without problem. Event viewer only showed under errors related to Media Center:
    Log Name: Media Center
    Source: MCUpdate
    Date: 7/11/2008 10:37:43 AM
    Event ID: 0
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Robert-PC
    Description:
    DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="MCUpdate" />
    <EventID Qualifiers="0">0</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-07-11T17:37:43.000Z" />
    <EventRecordID>4477</EventRecordID>
    <Channel>Media Center</Channel>
    <Computer>Robert-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.</Data>
    </EventData>
    </Event>

    Real eye opener how many things are logged in event viewer though.
    There was cdrom error that when submitted to technet stated possible cable disconnect but am able to play DVD using Media Player Classic so that is not the case.

     
    Docarut, Aug 9, 2008
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