XP sees DVD burner and then disappears,HELP!!!!

Discussion in 'PC hardware help' started by GoBucks, May 24, 2005.

  1. GoBucks

    GoBucks Member

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    I have been having trouble with the NEC DVD burner I have installed on my computer. When I am in MY COmputer, XP does not see the drive, only the floppy. In the device manager, it sees the drive but tells me the drive may be corrupt or missing. This is the second drive I have tried.....both are getting the same message. I have tried to uninstall, reboot and then reinstall with no luck. I have tried to update the drive but keep getting told that XP could not find a better match that what is currently installed. Any help or ideas would be greatly appreciated....
     
  2. ddp

    ddp Moderator Staff Member

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    what ide port is it connected to & what is the jumper setting of the drive
     
  3. GoBucks

    GoBucks Member

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    The jumper is set all the way to the left which I believe is the cable select on the NEC. It was an OEM buy from newegg. The drive is hooked up to the secondary ide port
     
  4. Auslander

    Auslander Senior member

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    set it to either Master or Slave, depending on the ide port you have it linked to...CS often screws up.
     
  5. GoBucks

    GoBucks Member

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    I went ahead and tried the jumper on the slave and master settings and still the same result...
     
  6. Auslander

    Auslander Senior member

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    *slaps his forehead*...dammit, i knew this sounded familiar! i had the exact same problem with my Sony drive! in fact, there's a thread about it somewhere, i think...anywho, my problem was the ide cable...it went ker-splat and was worn out. i replaced that and everything started working again. you might try that.
     
  7. GoBucks

    GoBucks Member

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    Switched cables with no luck...
     
  8. Auslander

    Auslander Senior member

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    this probably isn't it, but just to rule it out: have you tried the drives in another computer, to be sure that somehow you didn't get two faulty ones?
     
  9. GoBucks

    GoBucks Member

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    No I have not tried the 2 drives elsewhere. All of this started as I was trying to install the a Hauppage card and due to the crappy ATI card, it frozen due to a error with the video card and sent everything down the crapper...
     
  10. Auslander

    Auslander Senior member

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    hmm...you could start by trying to update your bios, just to have a clean slate. hopefully ddp will have some ideas, lol.
     
  11. GoBucks

    GoBucks Member

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    I will check it out and hopefully some help will point me in the right direction...thanks...
     
  12. baabaa

    baabaa Active member

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    Or you talking about an internal IDE burner or external one?

    I will assume that it is internal.

    Uninstall the device in device manager.
    Power down and disconnect the drive completely.
    Power up and let windows settle.
    Uninstall BOTH IDE controllers, restart PC
    Windows should now detect the IDE controllers and reinstall them.
    Power down.
    Attach a good 80 way ribbon cable to dvd burner and connect up.
    Connect it to the Secondary IDE as Master.
    Check the device is detected during POST and enter CMOS setup to confirm presence.
    Save settings and exit, let windows load.
    Windows should now detect your burner and load up the drivers, and display it.

     
  13. GoBucks

    GoBucks Member

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    Thanks BaaBaa, I will go through that when i get back tonoght to see what happens. I will let you know what happens....Once again, thanks again for all of the good info you guys here at the forum are providing!
     
  14. baabaa

    baabaa Active member

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    No worries, keep in touch.............
     
  15. GoBucks

    GoBucks Member

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    BaaBaa, still no luck....Any ideas beside using a hammer? Thanks so much for your help so far...
     
  16. baabaa

    baabaa Active member

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    Just re-reading your thread, you mentioned a problem with a haupage card installation.
    Have you removed this from the system?

    How are you devices connected?
    (ie Primary Master - HD, Primary Slave - DVD Burner)

    Do the devices show up in POST, and are they evident in the CMOS setup, are the IDE channels orrectly set in the CMOS?
     
  17. GoBucks

    GoBucks Member

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    i WILL GO BACK THROUGH AND DOUBLE CHECK THAT WHEN GET BACK, NO I HAVE NOT REMOVED THE CARD SO I WIL DO THAT AS WELL. I WILL LET YOU KNOW THE OUTCOME....THANKS!
     

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