kryptview a780 itv and channel 4

Yes I will try that thanks

 

tried a different network id still no itv1 or c4......

 

You might have to try more than ID. You could try diff provider
Prov name & ID can be found in menu of Prov box.
If you use correct prov & ID channels will be in correct order; BBC1,BBC2, etc

 

hi i use the telepest provider i am vermin, all channels are in correct order but itv1 and c4 are missing to start with, and then show up later but no access to either?

 

If ITV & CH4 are not in correct place in listing it's wrong PROV,ID, or weak signal.
What are signal values on the box, as it's strange to be missing 2 FTA channels

 

is that the signal strength on the missing channels?

 

Signal strength & quality on missing & working channels

 

Missing signal 70 quality 0
working signal 77 quality 86

 

You can see your problem Quality 0 means no picture
If you try diff Provs & diff nearby ID's(nearest ID is not always correct one)& get channels
listed in correct order BBC1,BBC2,ITV1,etc.Then check signal values of ITV1 & CH4

 

Have tried 3 different network ids close to me in London still no joy with the channels?

 

Are you sure they are not HD channels if they are you will not be able to view them

also if you have a subbed box get the correct Net Id from that box then you will know

 

thanks for replying again
how do I find the network id on the krypt?

 

Click the tut link in e45 sig above, its all there

 

hi network id is same as on the subbed,rescanned same problem. first itv1 and c4 do not show on the list. then if I power of the box they appear after a while in their correct location but with no picture or sound?

 

Strange one, you have used same Prov name & NET-ID that's in Prov box
Fac-reset box, disconnect LAN-cable from box
Scan using correct Prov & NET-ID
Re-connect LAN-cable to box
Check S/W UPDATE in menu to update firmware
After that maybe E45 might advise you
I presume CH4 & ITV1 are OK on PROV box

 

did you update your box from the Net after you done that did you factory default the box fully ie

Menu .... installation ..... 0000 ....... Factory default.

then do a new scan from scratch.

 

hi I have done a update it said that I was using current update, also done factory default and new scan using correct network id which matches my vermin box.

 

ok so do you have all your channels now ?? also are those channels showing on your subbed box.

Did you do the new scan on ALL or NETWORK ??

 

hi itv1 and c4 still missing, both on subbed box, I scanned network.

 

I have the same problem but with ITV+1. I think its an issue with the Surrey area and maybe a few other areas. What area are you in?