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my burner doesnt work????

Discussion in 'DVDR' started by stidemon, Feb 9, 2004.

  1. stidemon

    stidemon Member

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    alrighty, the dvd burner is an asus drw-0402P/D
    and as far as your info, i dont need to jump in because you guys are right on. i will try to uninstall and reinstall and try again. how do i do this flash update thing?
     
  2. fasfrank

    fasfrank Active member

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    Follow the docs link to the web site. Flashing your drive is doing a Firmware upgrade if Im not mistaken.
    Frank
     
  3. fasfrank

    fasfrank Active member

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    Results of a quick Google search:




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    ASUS DRW-0402P/D DVD±RW/DVD±R Drive Review





    "ASUS optical drives subdivision promptly reacts to the market situation and continuously updates its model row with up-to-date drives. The DRW-0402P/D DVD is one of its latest products; actually, it was designed in collaboration of Pioneer and ASUS and it's one of OEM versions of the DVR-106."

    Thats a good unit.
     
  4. stidemon

    stidemon Member

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    I need a little help finding the right flash firmware and instructions on how to do it correctly.
     
  5. fasfrank

    fasfrank Active member

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    If you can, post the log Nero makes, I'd like to take a look at it.

    Flashing your drive is not needed until we can tell if your files created by Shrink are readable.

    You need to locate the VIDEO_TS folder that Shrink made with your media player and try to play the movie from those files.
    If they won't play then, they sure as heck won't play after you burn them.
    The burner and media is the last process that occurs to create a back-up. I want to establish that what is taking place before the burn process is resulting in DVD-Video compliant files!
    So far, everything indicates that is where the problem lies, before the burn process.
    We've established that your Asus XP media player won't read the disc, now we need to see if your player will read the Shrink folder.
    That Nero log file is really helpful, hopefully you can post one.

    Frank
     
  6. stidemon

    stidemon Member

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    i lost my dvds somewhere or maybe my cousin borrowed them to watch them. so i took the files dvdshrink made and tried burning those. same thing happened and here is the log file that i saved.

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 6:06:00 AM
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.56, size=163910 bytes, created 4/2/2003 8:13:44 AM
    Nero version: 6.0.0.0
    Recorder: <ASUS DRW-0402P/D> Version: 1.05 - HA 1 TA 1 - 6.0.0.0
    Adapter driver: <atapi> HA 1
    Drive buffer : 2000kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <SONY DVD-ROM DDU1621 >Version: S3.3 - HA 1 TA 0 - 6.0.0.0
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : ST380011A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SONY DVD-ROM DDU1621 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : ASUS DRW-0402P/D atapi Port 1 ID 1 DMA: On
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 1023MB (1048048kB)
    Free physical memory: 374MB (383008kB)
    Memory in use : 63 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    19.2.2004
    UDF/ISO compilation
    4:34:40 PM #1 Phase 112 File dlgbrnst.cpp, Line 1818
    DVD-Video files reallocation started

    4:34:40 PM #2 Phase 114 File dlgbrnst.cpp, Line 1818
    DVD-Video files reallocation completed (no file modified)

    4:34:40 PM #3 Text 0 File Isodoc.cpp, Line 5451
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    4:34:40 PM #4 Phase 111 File dlgbrnst.cpp, Line 1818
    DVD-Video files sorted

    4:34:40 PM #5 Text 0 File Reader.cpp, Line 118
    Reader running

    4:34:40 PM #6 Text 0 File Writer.cpp, Line 127
    Writer ASUS DRW-0402P/D running

    4:34:40 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3814
    First writeable address = 0 (0x00000000)

    4:34:40 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3814
    First writeable address = 0 (0x00000000)

    4:34:40 PM #9 Text 0 File Burncd.cpp, Line 3081
    Turn on Disc-at-once, using DVD media

    4:34:40 PM #10 Text 0 File DlgWaitCD.cpp, Line 224
    Last possible write address on media: 2295103 (510:01.28)
    Last address to be written: 2286447 (508:05.72)

    4:34:40 PM #11 Text 0 File DlgWaitCD.cpp, Line 229
    Write in overburning mode: FALSE

    4:34:40 PM #12 Text 0 File DlgWaitCD.cpp, Line 1688
    Recorder: ASUS DRW-0402P/D, Media type: DVD+R
    Disc Manufacturer ID: CMC MAG, Media Type ID: R01, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 0

    4:34:40 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 757
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original CD pos #0 + 2286448 (2286448) = #2286448/508:5.73
    relocatable, CD pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286448 blocks [ASUS DRW-0402P/D ]
    --------------------------------------------------------------

    4:34:40 PM #14 Text 0 File Burncd.cpp, Line 3318
    Recorder and media-info

    =======================

    Burning to ASUS DRW-0402P/D on a DVD+R media

    4:34:40 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 910
    Prepare recorder ASUS DRW-0402P/D for write in cue-sheet-DAO
    DAO infos:
    ==========
    MCN:
    TOCTYPE: 0x0 Session Closed, CD fixated
    Tracks 1 to 1:
    TRM_DATA_MODE1, 2048/0x0, ISRC "", FilePos 0 307200 387985408

    4:34:40 PM #16 Phase 24 File dlgbrnst.cpp, Line 1818
    Caching of files started

    4:34:40 PM #17 Phase 25 File dlgbrnst.cpp, Line 1818
    Caching of files completed

    4:34:40 PM #18 Phase 36 File dlgbrnst.cpp, Line 1818
    Burn process started at 2.4x (3,312 KB/s)

    4:34:40 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2104
    Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

    4:34:40 PM #20 Text 0 File dlgbrnst.cpp, Line 1678
    Set remaining time: 28:15,789 (1695789ms) -> OK

    4:34:40 PM #21 Text 0 File DVDR.cpp, Line 1407
    Recording mode: unknown Recording Mode

    4:34:40 PM #22 Text 0 File Mmc.cpp, Line 18119
    Set BUFE: supported -> ON

    4:34:40 PM #23 Text 0 File DVDR.cpp, Line 1522
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    4:34:40 PM #24 Text 0 File Cdrdrv.cpp, Line 7827
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Media Specific:
    00 00 43 4D 43 20 4D 41 - 47 00 52 30 31 00 38 23 ..CMC.MAG.R01.8#
    54 37 0A 02 78 6E 02 C8 - 63 16 16 0B 0B 0A 0A 01 T7..xn..c.......
    1C 1E 0B 0C 12 12 01 00 - 00 00 00 00 00 00 00 00 ................

    4:34:40 PM #25 SCSI -1066 File Cdrdrv.cpp, Line 1151
    SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x0012B0B8
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xBF 0x00 0x00 0x00 0x00 0x00 0x00 0x0F 0x00 0x16 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0E
    0x00 0x00 0x00 0x00 0x24 0x00

    4:34:43 PM #26 Text 0 File Writer.cpp, Line 318
    16:34:43.890 - ASUS DRW-0402P/D : Queue again later (Intervall : 19msec)

    4:35:04 PM #27 Text 0 File Writer.cpp, Line 318
    16:35:04.046 - ASUS DRW-0402P/D : Queue again later (Intervall : 19msec)

    4:57:51 PM #28 Text 0 File WriterStatus.cpp, Line 112
    <ASUS DRW-0402P/D > start writing Lead-Out at LBA 2286448 (22E370h), lenght 0 blocks

    4:57:52 PM #29 Text 0 File ThreadedTransfer.cpp, Line 227
    all writers idle, stopping conversion

    4:57:54 PM #30 Text 0 File dlgbrnst.cpp, Line 1678
    Set remaining time: 0:00,000 (0ms) -> OK

    4:57:54 PM #31 Text 0 File dlgbrnst.cpp, Line 1678
    Set remaining time: 0:00,000 (0ms) -> OK

    4:57:54 PM #32 Phase 37 File dlgbrnst.cpp, Line 1818
    Burn process completed successfully at 2.4x (3,312 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 6:06:00 AM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.47a, size=17136 bytes, created 1/3/2003 2:02:00 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 1:27:50 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  7. mickguk

    mickguk Guest

    I was wondering if this problem was ever fixed because I have the same problem. I have now bought a DVD RW disk so I can play without making any more coffee coasters, but I have a couple of questions. DVD shrink makes my 4.5gig copy, but the sound is gone....somtimes! IM working on this. At least I have a picture. But thats a small problem because I can now burn a disk that will play on the PC but all my DVD players wont look at it. Is this typical.

    And one last for the moment, should nero make a video_ts folder? Because it doesnt and all I do is drag shrinks folder over and burn it? Is there a need for a Video_ts or can the files be on the root? Ive heeded scuberpete advise and dont use the wizard....thats got rid of my blank burns, or it might be Im using a RW?
     
  8. fasfrank

    fasfrank Active member

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    stidemon,
    You need to update your Nero to a version that has the drivers that support your burner.
    I would use the Nero clean tool and completely remove your 6.0.0.0 and install version 6.3.0.3.

    Clean tool:

    http://www.nero.com/en/631938347293151.html

    Download Nero 6:

    http://www.nero.com/us/download_nero.php?pak=1

    mickguk,
    Its a lot easier to respond to posts if they are not at the end of a two page reply.
    Right click on the Shrink 3.1.5 preview window and preview the audio tracks. When you select the correct track and hear the audio you want, make sure the correct box is checked, the one that corresponds to the one you previewed.
    Once you get the audio problems sorted out and you can burn playable RW discs that work in your computer, try a -R and see if that will play in your DVD player. You should find out what the compatible media format is for your players. RW will not work in some players although it works in both of mine (cheap Emerson and PS2).

    I would suggest to both of you that the best way to use Shrink and Nero is using the auto burn function. Shrink 3.1.5 is considered the stable version by the guy who created it, Mr. Shrink himself. Use that version unless you are using a Pioneer 120 ROM.
    Many Nero problems can be cured by keeping an up to date, legal version installed. If you don't own it, then buy it. Nero has a good service and support center that can really help with deciphering problems like stidemon's.

    By using the Auto burn you can avoid set-up problems with Nero. Shrink 3.1.5 does all that for you.

    Read the guides for the programs you are using. Follow them step by step. Make a copy or have some good notes in front of you when you are using the programs.
    Programs like Shrink 3.1.5 and Nero Burning ROM have options that allow you to tailor your set-ups to do a variety of things.
    You must use the right set-up for each particular application.
    Don't have a bunch of other applications running when working with these programs.
    Stidemon, I noticed your memory usage was a lot higher than mine, I used 37% on my last burn according to my Nero log.

    Use good equipment and take care of it. Defrag and do all the other normal maintenance that a system needs to stay healthy.
    Take your case cover off and make sure your system isn't full of dust, blow your CPU and case fan with canned air, Don't let the fans spin when doing this.
    Be careful inside your computer, don't touch the circuit boards without taking precautions against static electricity. Don't knock any connectors loose.

    Use only high quality blank media and clean and inspect your movies before burning them, this avoids cyclic redundancy errors, pixelation and freezing.

    Cheers,
    Frank



    _
    _X_X_X_X_X_[small]motorcycle racer
    computer newbie
    Sony VAIO
    Suzuki GSXR1000[/small]
     
    Last edited: Feb 21, 2004
  9. mickguk

    mickguk Guest

    Fasfrank

    Thanks dude - used shrink for the whole process, and didnt re author this time . ... went for the whole disk ran it automatically and just backed up the disk. Hey presto it works. But I did use a DVD RW - tried it with a DVD R and it works on the pc but not in the DVD home players. Poor quality disk I suspect. I used a version of nero that came with the writer and it worked fine. Thanks for the help.
     
  10. fasfrank

    fasfrank Active member

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  11. stidemon

    stidemon Member

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    You guys are awesome, updating to nero 6.3 did the trick and everything works. I cant thank you enough.
     
  12. stidemon

    stidemon Member

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    I take it back, everything doesnt work, there is no sound. when i use dvd shrink i re-author it and check it and the sound is there but when i burn it there is no sound anywhere. what can the problem be? still the burner? i updated to nero 6.3 with the plugins and everything.
     
  13. ScubaPete

    ScubaPete Senior member

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    stidemon,

    I don't know how it can be the burner -
    Burning digital files, they should be all the same -

    I always leave the ACS 2 and the 5.1 sound tracks.

    What is the name of your DVD ?

    Question: Are you using Nero to burn to your DVD's OR are you letting DVD Shrink do it's "auto-burn" ?


    Pete


    mickguk,

    The quality we're looking for is Ritek G04 or Verbatim :)
    Excellent media, that :D

    Pete
     
  14. stidemon

    stidemon Member

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    i use nero and dvd shrink auto burn. the only thing i removed was the widescreen movie and left every sound and subtitle and everything. i even checked it in dvdshrink and the movie played with sound and everything. once it is done burning there is the movie but no audio. what could it be?
     
  15. fasfrank

    fasfrank Active member

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    Hi stidemon,
    First congratulations! Even if you didn't get any audio you still managed to get a disc that would play. Now its just a matter of getting the bugs out.

    Put your burned disc in your computer and use Shrink "open disc". Once it opens, on the right side under compression settings, what does it say under "Audio"?

    Next, select Edit> Preferences> Stream Selection tab.
    What does it say under Audio languages and coding type?

    Your audio tracks are multiplexed in with your Video files so whatever was selected in Shrink should still be there. Your playback equipment may not be able to play the selected format.

    Remember that by checking a box in the audio and sub-picture menu you are selecting this to be on your disc, not removing it. I suspect you did have the boxes checked but I have to be sure.

    There is no reason to leave all the audio and sub-pictures on your DVD. For better compression rates, try unchecking all the sub-picture boxes.
    Preview your audio by right clicking on the Shrink preview window and selecting audio from the menu. This will let you select the correct audio track by listening to it and then checking the box corresponding to the desired track.

    Cheers,
    Frank
     
  16. mickguk

    mickguk Guest

    Thanks Pete - I will go out this weekwnd and get the disks. Ta
     
  17. stidemon

    stidemon Member

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    I previewed the audio like you said and its all there and works fine. Once i burn it tho, there is no sound. i have the 5.1 sound selected and i could even switch to the other sound cuz i left it checked since the rate was 100% on the disk. what could i be doing wrong?
     
  18. ScubaPete

    ScubaPete Senior member

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    stidemon,

    When you're playing it have you gone into audio to change tracks or tried to go into menus and select "root menu" to see if the audio is there ???

    Just a thought, it happened to me once, I had to go in and select root menu, to this day I'm not sure why but - no Biggie_ :)
     

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